Patient Service Associate Jobs in Friendship, WI

Until Filled (PST)

1355 8th Street South, Wisconsin Rapids, WI, USA

Full Time

As part of our continued growth as the leading Gastroenterology practice in Central Wisconsin, GI Associates is hiring an Advanced Practice Provider at our new Wisconsin Rapids Location!

Here at GI Associates, our APP's provide comprehensive diagnostic and therapeutic care to patients in collaboration with supervising physicians. This role delivers high-quality, efficient, and cost-effective care to patients and their families within our clinics, playing a key part in ensuring continuity, clinical excellence, and an exceptional patient experience.

*Occasional coverage and training at our Wausau & Stevens Point locations may be required.

Essential Job Functions and Responsibilities

• Provides patient care consistent with clinical standards including assessment, diagnosis, outcome identification, planning, implementation and evaluation in the hospital, clinic, and outreach sites.
• Effectively communicates and coordinates plan of care with patients and their families, referring physicians, and supporting professional team members in both the hospital and clinic setting.
• Documents all actions and plans accurately, timely and per standards of the setting in which patient care is rendered including successful participation in quality reporting programs (PQRS, Meaningful Use, Clinical guidelines, etc.).
• Collaborates with the Clinic Coordinator, Reception, and Clinical Team Leads to build and maintain a cohesive, patient-focused clinic medical assistant team environment.
• Provides inpatient coverage including patient rounds, performing consults, and ordering and monitoring lab tests and radiology results. Assures that supervising physician is informed about patient condition, test results and care plans at all times. Coordinates post-discharge follow-up plan with GIA providers to assure continuity of care.
• Maintains clinic schedule that maximizes patient access to appointment (including outreach locations) and designed to meet productivity targets as defined by the clinic.
• Provides in-service education for GIA staff, patient support groups, and community education forums. Assists in the development of patient education materials.
• Maintains clinical and coding knowledge in an evolving healthcare environment.
• Serves as a role model of customer service for patients, co-workers, and referring providers.

Minimum Qualifications

• Education
• Graduate of an accredited physician assistant or nurse practitioner program.
• Licensure/Certification
• Current and valid Wisconsin Physician Assistant license, or Wisconsin Registered Nurse license and Advanced Practice Nurse Prescriber license.
• Current NCCPA certification, or AANP or ANCC certification.
• BLS & ACLS certification required.
• Experience
• Minimum of one- to three-years of practice experience in an adult medicine setting preferred.

Competencies Required

• Knowledge
• Knowledge of medical diagnostic and therapeutic principles, practices, and techniques.
• Advanced clinical knowledge of the GI system, pharmaceuticals, and GI related diagnostic testing (lab and radiology).
• Knowledge of location, care, operation, and safety hazards of medical equipment, instruments, and procedures to administer effective, safe patient care.
• Knowledge of regulatory and licensing requirements, including documentation standards, coding, billing and appropriate use of medical terminology and abbreviations.
• Skills
• Possesses interpersonal, communication, and listening skills necessary to deal effectively and courteously with patients, physicians, and all staff members.
• Proficient computer skills working in an Electronic Medical Record (EMR). Demonstrates professionalism and respect in all forms of communication and correspondence.
• Skill in exercising a high degree of initiative, judgment, discretion, and decision making to achieve organizational objectives.
• Abilities
• Exhibits professionalism and sound judgment in all matters as a member of leadership in the organization.
• Ability to practice integrity by showing an uncompromising adherence to strong moral and ethical principles and values.
• Ability to maintain strict confidentiality of personnel, fiscal, and health information.
• Ability to work in a fast paced, multi-tasking environment and cope with rapidly changing patient care needs.