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Patient Service Associate Jobs in Everett, WA (NOW HIRING)

Proliance Surgeons

Patient Services Rep

Seattle, WA · On-site

$21.30 - $31.95/hr

The PSR acts as a liaison associate for patient appointments, accommodation, and access to the ... Provide exemplary customer service, both in person and on the phone. * Greet and direct patients ...

Proliance Surgeons

Patient Services Rep

Seattle, WA · On-site

$20 - $25.25/hr

The PSR acts as a liaison associate for patient appointments, accommodation, and access to the ... Provide exemplary customer service, both in person and on the phone. * Greet and direct patients ...

Proliance Surgeons

Patient Services Rep

Everett, WA · On-site

$20.77 - $31.95/hr

The PSR acts as a liaison associate for patient appointments, accommodation, and access to the ... Provide exemplary customer service, both in person and on the phone. * Greet and direct patients ...

Proliance Surgeons

Patient Services Rep

Everett, WA · On-site

$20.77 - $31.95/hr

The PSR acts as a liaison associate for patient appointments, accommodation, and access to the ... Provide exemplary customer service, both in person and on the phone. * Greet and direct patients ...

Proliance Surgeons

Patient Services Rep

Everett, WA · On-site

$19.25 - $24.50/hr

The PSR acts as a liaison associate for patient appointments, accommodation, and access to the ... Provide exemplary customer service, both in person and on the phone. * Greet and direct patients ...

Proliance Surgeons

Patient Services Rep (PSR)

Edmonds, WA · On-site

$19.25 - $24.50/hr

The PSR acts as a liaison associate for patient appointments, accommodation, and access to the ... Minimum of 1 year of customer service experience required. * Phone experience. * Previous ...

Proliance Surgeons

Patient Services Rep (PSR)

Edmonds, WA · On-site

$19.97 - $31.95/hr

The PSR acts as a liaison associate for patient appointments, accommodation, and access to the ... Minimum of 1 year of customer service experience required. * Phone experience. * Previous ...

Proliance Surgeons

Patient Services Rep (PSR)

Everett, WA · On-site

$20.77 - $31.95/hr

The PSR acts as a liaison associate for patient appointments, accommodation, and access to the ... Provide exemplary customer service, both in person and on the phone. * Greet and direct patients ...

Proliance Surgeons

Patient Services Rep (PSR)

Everett, WA · On-site

$19.25 - $24.50/hr

The PSR acts as a liaison associate for patient appointments, accommodation, and access to the ... Provide exemplary customer service, both in person and on the phone. * Greet and direct patients ...

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Patient Service Associate information

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How much do patient service associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for patient service associate in Everett, WA is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $22.84 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What are the duties of a patient service associate?

A patient service associate is responsible for greeting patients, scheduling appointments, verifying insurance information, updating medical records, and assisting with patient check-in and check-out. They often use electronic health record (EHR) systems and must maintain confidentiality and accuracy in their work. Strong communication and organizational skills are essential for this role.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What cities near Everett, WA are hiring for Patient Service Associate jobs? Cities near Everett, WA with the most Patient Service Associate job openings:
Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Everett, WA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,554 per year, or $20.9 per hour.

Patient Services Associate (Full-Time, MFM Office)

Pediatrix

Seattle, WA • On-site

$21.30 - $30.77/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

Pediatrix rating

6.5

Company rating: 6.5 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

603rd of 887 rated healthcare providers

Job description

Overview
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with patients by greeting and providing check-in prior to an appointment, collecting payments, communicating about waiting times, and supporting check-out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinate patient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high-quality care to every patient, every day.
Responsibilities
Patient Reception & Check-In/Check-Out
  • Welcome patients and visitors in a professional, friendly manner.
  • Register and check in patients; verify demographic and insurance information.
  • Collect copayments and outstanding balances.
  • Schedule follow-up appointments and provide visit summaries or referrals as needed
Scheduling & Communication
  • Schedule new and follow-up appointments, including diagnostic testing according to clinical protocol.
  • Confirm, reschedule, and communicate changes or delays promptly.
  • Manage high-volume incoming calls using proper telephone etiquette.
  • Record accurate messages and route inquiries to appropriate team members.
  • Coordinate communication between patients, providers, and staff.
Insurance & Billing Support
  • Review and update patient demographics and insurance information.
  • Verify insurance eligibility and benefits prior to appointments.
  • Obtain and document pre-authorizations and referrals as required.
  • Communicate coverage issues or policy changes to patients before visits.
  • Assist patients with insurance inquiries and time of service payment expectations.
  • Maintain knowledge of insurance requirements, including managed care and government programs.
Administrative Support
  • Prepare daily clinic schedules and complete chart prep for upcoming appointments.
  • Support office operations, including faxing, scanning and indexing documents into the patient's medical record.
Customer Service & Compliance
  • Provide compassionate assistance and resolve patient concerns promptly.
  • Ensure patient confidentiality and compliance with HIPAA regulations.
  • Contribute to a clean, safe, and welcoming environment.
Qualifications
Education:
  • High school diploma or general education degree (GED): or equivalent combination of education and experience.
Experience Industry: Healthcare
Experience:
  • 2-3 years recent experience in a related position in medical office setting preferred
  • Strong computer knowledge (Microsoft office) preferred
  • Experience in coding, office billing, insurance and government payer regulations, and other third-party billing requirements (pertaining to services offered by the practice) preferred
Skills/Abilities:
  • Knowledge of medical terminology
  • Superior customer service skills
  • Excellent verbal and written communication
  • Ability to work in a fast-paced environment
  • Ability to work on multiple projects at one time
  • Ability to work as a team player
  • Ability to prioritize responsibilities and meet deadlines
  • Ability to work in a high stress environment.
  • Must be able to travel to satellite office during the week. Mileage is reimbursable.

Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
The expected pay for the position ranges from $21.30 - $30.77 per hour. The actual pay range will be computed based on years of relevant experience.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: www.pediatrix.com/careers.
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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