ZipRecruiter

Log In

1

Patient Service Associate Jobs in Baltimore, MD (NOW HIRING)

Dental Care Alliance

Patient Service Representative

Baltimore, MD · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Dental One Associates of Cross Keys is looking for a Patient Service Representative in Baltimore, Maryland, to join our clinical team by providing a high level of patient care and satisfaction while ...

Dental Care Alliance

Patient Service Representative

Baltimore, MD · On-site

$23 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Dental One Associates of Cross Keys is looking for a Patient Service Representative in Baltimore, Maryland, to join our clinical team by providing a high level of patient care and satisfaction while ...

MedStar Health

Patient Service Coordinator

Baltimore, MD · On-site

$18.70 - $32.72/hr

About the Job General Summary of Position MedStar Ambulatory Services is committed to providing ... All associates are accountable for their role in meeting patient experience standards.Serves as the ...

MedStar Health

Patient Service Coordinator

Baltimore, MD · On-site

$18.70 - $32.72/hr

About the Job General Summary of Position MedStar Ambulatory Services is committed to providing ... All associates are accountable for their role in meeting patient experience standards.Serves as the ...

Ascension

Patient Service Representative

Baltimore, MD · On-site

$20.14 - $27.25/hr

  • Medical

  • PTO

Champion the Patient Experience: Provide a warm, professional welcome for every visitor, guiding ... We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ...

Mercy Medical Center

Medical Receptionist

Baltimore, MD · On-site

$17.83/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Responsibilities The Patient Service Associate is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Bowie, MD · On-site

$17.15 - $20.15/hr

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... Participate in our Vision coverage and associate discounts on our products Introduction | MyEyeDr.

MyEyeDr.

Patient Service/Front Desk Coordinator

Bowie, MD · On-site

$17.15 - $20.15/hr

As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized ... Participate in our Vision coverage and associate discounts on our products Introduction | MyEyeDr.

previous pagenext page

Showing results 21-40

All JobsPatient Service Associate JobsPatient Service Associate Jobs in Baltimore, MD

Patient Service Associate information

See Baltimore, MD salary details

$12

$18

$24

How much do patient service associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient service associate in Baltimore, MD is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.53 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What are the duties of a patient service associate?

A patient service associate is responsible for greeting patients, scheduling appointments, verifying insurance information, updating medical records, and assisting with patient check-in and check-out. They often use electronic health record (EHR) systems and must maintain confidentiality and accuracy in their work. Strong communication and organizational skills are essential for this role.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What are the most commonly searched types of Patient Service jobs in Baltimore, MD? The most popular types of Patient Service jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Patient Service Associate jobs? Cities near Baltimore, MD with the most Patient Service Associate job openings:
Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,176 per year, or $18.8 per hour.

Patient Service Representative - Endocrinology

Clinical Associates, Inc.

Towson, MD • On-site

$16.75 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Full Time Patient Service Representative

At Clinical Associates, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas of practice, from cardiology to podiatry. We also offer unique services like our nuclear stress testing facility.

We are seeking to add a Full Time Patient Service Representative to our Endocrinology team! Our ideal candidate must be willing to work in a team environment and go above and beyond in providing customer service to our patients. We are a multi-specialty healthcare setting that offers enrichment and an opportunity for growth. Travel is required to our offices in Towson and Pikesville for this position.

Schedule: 8:30 am - 4:30 pm

  • Monday & Tuesday - Towson (515 Fairmount Avenue)
  • Wednesday - Friday - Woodholme/Pikesville (1838 Greene Tree Road)

The Patient Service Representative is the first point of contact and provides a professional, supportive, and nurturing experience for patients and visitors via telephone and / or in person. The PSR is responsible for answering all incoming phone calls for the healthcare provider, scheduling appointments, and documenting messages in the EMR system.

The Patient Service Representative must be detail oriented and possess the ability to multi-task to ensure that all front desk protocols are being performed efficiently and accurately.

The Patient Service Representative will perform duties including but not limited to:

  • Identifying and quickly assessing the nature of calls and acting appropriately to provide prompt, professional service.
  • Scheduling appointments
  • Verifying insurance / resolving eligibility issues prior to a scheduled appointment.
  • Collecting co-pays, deductibles, and account balances.
  • Obtaining prior authorizations for medical services and procedures as needed.

Requirements:

  • High School Diploma or G.E.D. (Required)
  • Medical Office experience is preferred.
  • Basic arithmetic and money calculating skills.
  • Excellent patient care and customer service skills.
  • EMR skills preferred - Nextgen is a plus!

Benefits:

  • Paid Time Off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance
  • 401(k) matching

Clinical Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Apply