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Patient Service Associate Jobs in Texas (NOW HIRING)

Pediatrix

Patient Services Associate

Dallas, TX

$16.75 - $21.25/hr

The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Houston, TX · On-site

$16.25 - $20.50/hr

The Patient Services Associate interacts with patients by greeting and providing check-in prior to ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Katy, TX

$15.50 - $19.75/hr

The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Dallas, TX

$16.75 - $21.25/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Katy, TX

$15.50 - $19.75/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Houston, TX · On-site

$16.25 - $20.50/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Houston, TX

$16.25 - $20.50/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Houston, TX

$16.25 - $20.50/hr

The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Dallas, TX · On-site

$15.50 - $19.75/hr

The Patient Services Associate interacts with patients by greeting and providing check-in prior to ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Katy, TX · On-site

$15.50 - $19.75/hr

The Patient Services Associate interacts with patients by greeting and providing check-in prior to ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Katy, TX

$15.50 - $19.75/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Katy, TX · On-site

$15.50 - $19.75/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Houston, TX · On-site

$16.25 - $20.50/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Dallas, TX · On-site

$16.75 - $21.25/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Dallas, TX

$16.75 - $21.25/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

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All JobsPatient Service Associate JobsPatient Service Associate Jobs in Texas

Patient Service Associate information

See Texas salary details

$12

$17

$23

How much do patient service associate jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for patient service associate in Texas is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.28 per hour, depending on experience, location, and employer.

Is being a MOA a good entry level job?

A Patient Service Associate (PSA) or Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it requires minimal prior experience and provides exposure to medical environments. The position typically involves administrative tasks, patient interaction, and basic clinical support, making it suitable for those starting a healthcare career. Certification or training in medical assisting can enhance job prospects and advancement opportunities.

What are Patient Service Associates?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What Is a Patient Service Associate?

A patient service associate is an entry-level medical care assistant who works in a doctor’s office, clinic, or hospital. As a patient service associate, your job duties include scheduling appointments, answering billing and insurance questions, and handling customer inquiries and complaints. Qualifications for the career typically include at least a high school diploma or GED certificate and prior customer service or healthcare experience. Some employers may prefer candidates with postsecondary education in a relevant field, such as medical assisting. You also need strong interpersonal, computer, and organizational skills, as well as knowledge of medical billing, coding, and terminology.

What is a patient service associate?

A patient service associate is a healthcare professional who manages patient interactions, schedules appointments, verifies insurance, and handles administrative tasks in medical settings. They often work in clinics or hospitals and need strong communication and organizational skills.

What are some common challenges Patient Service Associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the most chill healthcare job?

A Patient Service Associate role is generally considered a relatively low-stress healthcare job, involving administrative tasks like scheduling, patient check-in, and insurance processing. It typically requires good communication skills and attention to detail, with standard working hours and minimal physical demands compared to clinical roles.

What are the responsibilities of a patient care associate?

A patient service associate is responsible for assisting patients with check-in and check-out processes, scheduling appointments, updating medical records, and providing administrative support in healthcare settings. They often communicate with patients, healthcare providers, and insurance companies, requiring strong organizational and communication skills.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a Patient Service Associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What are the most commonly searched types of Patient Service jobs in Texas? The most popular types of Patient Service jobs in Texas are:
What cities in Texas are hiring for Patient Service Associate jobs? Cities in Texas with the most Patient Service Associate job openings:
Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,733 per year, or $17.7 per hour.

Patient Service Associate

SPINE TEAM TEXAS MANAGEMENT COMPANY

Southlake, TX • On-site

$16 - $20.25/hr

Other

Posted 3 days ago

Job description

Job Summary:
The Spine Team Texas Patient Service Associate is responsible for providing customer assistance and checking in all patients upon their arrival and then checking them out when exiting the facility. The highest quality of customer service is essential for this position. The Patient Service Associate is responsible for providing appropriate patient documentation forms (demographics, financial, insurance, etc...) and information while complying with all confidentiality and HIPAA regulations. The position requires the ability to process charges and payments. Cross-training required to provide coverage needs at either location and/or at ASC Reception. This position requires the full understanding and active participation in fulfilling the mission of Spine Team Texas.
Spine Team Texas Attributes
In order for Spine Team Texas to meet the goals expressed through the company mission statement, it is imperative that all employees possess the following attributes:
  1. Knowledge - The blending of job related education, skills and experience.
  2. Quantity - Level of satisfactory output generated in position per unit time.
  3. Accuracy - Absence of errors.
  4. Judgment - Capacity to make reasonable decisions.
  5. Innovation - Imagination and creativity used to better position.
  6. Appearance & Habits - Personal habits, grooming, uniform / clothing.
  7. Orderliness - Organization of the individual's work and work area.
  8. Courtesy - Respect for feelings of others. Politeness on the job.
  9. Cooperation - Willingness to help others accomplish their objectives.
  10. Initiative - Voluntarily starting projects. Attempting non-routine jobs and tasks.
  11. Reliability - Dependability and trustworthiness.
  12. Perseverance - Steadfast pursuit of job objectives when faced with unexpected obstacles.
  13. Stability - Even temperament. Acceptance of unavoidable tension and pressure.
  14. Alertness - Ability to quickly understand new information and situations.
  15. Professionalism - Professional actions, communications and attitude.
  16. Team work - Ability to work in a team for the betterment of staff, patients, and the Company.
  17. Observance - Observance of Company policies and procedures.
  18. Attendance - Consistent adherence to work schedule.

Job Responsibilities:
  1. While maintaining and following all HIPAA regulations and standards, it is the Patient Service Associate's responsibility to check in and check out all patients and follow the appropriate procedures and policies concerning necessary documentation and chart preparation.
  2. The Patient Service Associate is responsible for ensuring appropriate customer service, assisting patients in the lobby with various needs. This position is to provide accurate and appropriate information to authorized individuals in a timely and efficient manner.
  3. Additionally, this position is required to process charges and payments on a daily basis and adhere to the turnaround standard.
  4. Other duties and responsibilities may be required by the Spine Team Texas Patient Financial Service Manager.

Customer Service
All Spine Team Texas employees are required to maintain the highest level of customer service at all times. Employees must always speak in a kind, courteous and professional manner when dealing with a patient/customer or co-worker. Employees are required to fulfill the Spine Team Texas mission of "Offering an Unparalleled Patient Experience!" All employees must exhibit a spirit of cooperation and positive attitude. Professionalism is to be maintained at all times.
Team Concept:
Spine Team Texas was founded on a team concept approach. To build and enhance the team, each employee must contribute positive interaction, promote value and be a "team-player" not only for their unit or department, but for Spine Team Texas as a whole.
Physical Requirements and Work Environment:
Must be able to sit for long periods of time and work in a well-lit, air conditioned office environment. Must have ability to lift a minimum of 5 pounds. Must be able to work under pressure. Tasks involve no exposure to blood or other potentially infectious materials.
Educational Requirements & Position Qualifications:
  1. High School graduate or equivalent.
  2. Excellent written and oral communication skills. Excellent time management
  3. Excellent organizational ability.
  4. Possess the ability to plan and execute work projects.
  5. Possess the ability to work productively, either independently or with other individuals.
  6. Proficient in communicating in the English language both written and verbally.
  7. Ability to add/subtract/total charges and payments accurately.
  8. Attention to detail.
  9. Computer skills and data/entry.

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