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Patient Service Associate Jobs in Texas (NOW HIRING)

Tamus

Patient Services Associate

Dallas, TX

$19.56/hr

Job Title Patient Services Associate Agency Texas A&M University Health Science Center Department ... Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. Who we are A part of the ...

Pediatrix

Patient Services Associate

San Antonio, TX · On-site

$15.25 - $19.50/hr

OverviewThe Patient Services Associate (PSA) serves as a key administrative support partner to the ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

San Antonio, TX · On-site

$15.25 - $19.50/hr

OverviewThe Patient Services Associate (PSA) serves as a key administrative support partner to the ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

R1

Customer Service, Patient Access Associate I

Austin, TX · On-site

$16.12 - $23.21/hr

Patient Access Customer Service Representative On-Site: Austin, TX | Ascension Seton Medical Center ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

BillionToOne

Patient Billing Associate

Austin, TX · Remote

$115K/yr

The Patient Billing Associate is on the front lines with our existing and potential customers ... Inside Sales / Customer Service background in a fast paced, high-volume environment strongly ...

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Patient Service Associate information

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$12

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How much do patient service associate jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for patient service associate in Texas is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.28 per hour, depending on experience, location, and employer.

Is being a MOA a good entry level job?

A Patient Service Associate (PSA) or Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it requires minimal prior experience and provides exposure to medical environments. The position typically involves administrative tasks, patient interaction, and basic clinical support, making it suitable for those starting a healthcare career. Certification or training in medical assisting can enhance job prospects and advancement opportunities.

What are Patient Service Associates?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What Is a Patient Service Associate?

A patient service associate is an entry-level medical care assistant who works in a doctor’s office, clinic, or hospital. As a patient service associate, your job duties include scheduling appointments, answering billing and insurance questions, and handling customer inquiries and complaints. Qualifications for the career typically include at least a high school diploma or GED certificate and prior customer service or healthcare experience. Some employers may prefer candidates with postsecondary education in a relevant field, such as medical assisting. You also need strong interpersonal, computer, and organizational skills, as well as knowledge of medical billing, coding, and terminology.

What is a patient service associate?

A patient service associate is a healthcare professional who manages patient interactions, schedules appointments, verifies insurance, and handles administrative tasks in medical settings. They often work in clinics or hospitals and need strong communication and organizational skills.

What are some common challenges Patient Service Associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the most chill healthcare job?

A Patient Service Associate role is generally considered a relatively low-stress healthcare job, involving administrative tasks like scheduling, patient check-in, and insurance processing. It typically requires good communication skills and attention to detail, with standard working hours and minimal physical demands compared to clinical roles.

What are the responsibilities of a patient care associate?

A patient service associate is responsible for assisting patients with check-in and check-out processes, scheduling appointments, updating medical records, and providing administrative support in healthcare settings. They often communicate with patients, healthcare providers, and insurance companies, requiring strong organizational and communication skills.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a Patient Service Associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What are the most commonly searched types of Patient Service jobs in Texas? The most popular types of Patient Service jobs in Texas are:
What cities in Texas are hiring for Patient Service Associate jobs? Cities in Texas with the most Patient Service Associate job openings:
Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,733 per year, or $17.7 per hour.
Patient Services Associate

Patient Services Associate

Texas A&M University

Dallas, TX

$19.56/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago

Texas A&M University rating

7.8

Company rating: 7.8 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

204th of 555 rated colleges and universities

Job description

Job Title

Patient Services Associate

Agency

Texas A&M University Health Science Center

Department

Clinical Affairs

Proposed Minimum Salary

Commensurate

Job Location

Dallas, Texas

Job Type

Staff

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

A part of the Texas A&M University Health Science Center, Texas A&M College of Dentistry in Dallas was founded in 1905 and is a nationally recognized center for oral health sciences education, research, specialized patient care and continuing dental education. As one of the fastest-growing academic health centers in the nation, theTexas A&M University Health Science Centerencompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research, and team-based health care delivery.

What we want

The College of Dentistry is looking for a Patient Services Associate I to serve in the department of Clinical Affairs.We desire an individual who subscribes to and supports our commitment as stated above.The successful applicant will bring an expert level of experience to the position and understand the demands of supporting executives in a fast-paced environment. This person must be professional, enjoy working in a high-volume environment and be able to apply strong organizational skills while being flexible in their daily routine. If this is you, we invite you to apply to become a member of our team.

What you need to know

Salary range: $19.56/hour

Work Schedule/Location: Located in Dallas, Texas, this is an on-site role with a typical schedule of Monday - Friday 8am to 5pm

Cover Letter/Resume: A cover letter and resume will assist us in our review of your application materials. These can be uploaded on the application under CV/Resume

Qualifications

Required Education and Experience:

  • High school diploma or equivalent combination of education and experience

  • Two years of related experience in a general office setting

Required Knowledge, Skills, and Abilities:

  • Knowledge of word processing and spreadsheet applications

  • Knowledge of standard office protocol and the use of standard office equipment

  • Knowledge of the use of a multi-line phone system

Preferred Education and Experience:

  • Some college credit hours

  • More than two years of related experience in a general office setting

  • Cashier experience

  • Bilingual in a language(Spanish/English)

Responsibilities

  • Patient Service Associate - Provides customer service to patients (both scheduling appointments and arriving to appointments) and maintains patient records and statistics in accordance with established procedures.Greets and checks in patients, assisting them with their questions and needs. Verifies patients' insurance eligibility and benefits and obtains referrals and/or authorizations required for payment.

  • Financial - Collects payments for services and documents payments in electronic medical records. Handles patient's financial accounts. Balances monies received and creates a report for designated personnel.

  • Treatment Code Data Entry - Assists Clinic Coordinator with entering treatment codes, assists in processing patient refunds and assists in collection of PHI.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.

  • Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

  • 12-15 days of annual paid holidays

  • Up to eight hours of paid sick leaveand at leasteight hours of paid vacationeach month

  • Automatic enrollment in theTeacher Retirement System of Texas

  • Health and Wellness: Free exercise programs and release time

  • Professional Development: All employees have access to freeLinkedIn Learningtraining, webinars, and limited financial support to attend conferences, workshops, and more

  • Educational release time and tuition assistancefor completing a degree while a Texas A&M employee

  • Living Well, a program at Texas A&M that has been built by employees, for employees

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

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