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Patient Service Associate Jobs in Tennessee (NOW HIRING)

Compass Group

PATIENT DINING ASSOCIATE

Knoxville, TN · On-site

$16/hr

Job Summary Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their ...

Ascension

Patient Service Representative

Nashville, TN

$17 - $21.50/hr

Champion the Patient Experience: Provide a warm, professional welcome for every visitor, guiding ... We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ...

Covenant Health

PATIENT SERVICE REP II

Knoxville, TN

$15 - $19.25/hr

Patient Service Representative, Cardiology Associate of East Tennessee Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and ...

Covenant Health

PATIENT SERVICE REP II

Knoxville, TN

$15 - $19.25/hr

Patient Service Representative, Cardiology Associates of East Tennessee Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and ...

Covenant Health

PATIENT SERVICE REP II

Knoxville, TN · On-site

$15 - $19.25/hr

Overview Patient Service Representative, Cardiology Associates of East Tennessee Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed ...

Covenant Health

PATIENT SERVICE REP II

Knoxville, TN · On-site

$15 - $19.25/hr

Overview Patient Service Representative, Cardiology Associate of East Tennessee Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed ...

Covenant Health

PATIENT SERVICE REP II

Knoxville, TN · On-site

$15 - $19.25/hr

Overview Patient Service Representative, Cardiology Associates of East Tennessee Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed ...

Covenant Health

PATIENT SERVICE REP II

Knoxville, TN

$15 - $19.25/hr

Patient Service Representative, Cardiology Associates of East Tennessee Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and ...

Adecco

Patient Service Representative I

Knoxville, TN

$16 - $19/hr

... Patient Service Representative I to provide essential administrative coverage for our specialist ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Ascension

Patient Service Representative Clinic

Nashville, TN · On-site

$17 - $21.50/hr

Enter, review, and submit charges for patient procedures and services daily. Collect co-payments ... We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ...

Ascension

Patient Service Representative Clinic

Brentwood, TN · On-site

$16.50 - $21/hr

Champion the Patient Experience: Provide a warm, professional welcome for every visitor, guiding ... We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ...

Ascension

Patient Service Representative Clinic

Nashville, TN · On-site

$17 - $21.50/hr

Champion the Patient Experience: Provide a warm, professional welcome for every visitor, guiding ... We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ...

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All JobsPatient Service Associate JobsPatient Service Associate Jobs in Tennessee

Patient Service Associate information

See Tennessee salary details

$11

$17

$22

How much do patient service associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for patient service associate in Tennessee is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.75 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What are the duties of a patient service associate?

A patient service associate is responsible for greeting patients, scheduling appointments, verifying insurance information, updating medical records, and assisting with patient check-in and check-out. They often use electronic health record (EHR) systems and must maintain confidentiality and accuracy in their work. Strong communication and organizational skills are essential for this role.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What are the most commonly searched types of Patient Service jobs in Tennessee? The most popular types of Patient Service jobs in Tennessee are:
What cities in Tennessee are hiring for Patient Service Associate jobs? Cities in Tennessee with the most Patient Service Associate job openings:
Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,785 per year, or $17.2 per hour.

PATIENT DINING ASSOCIATE

Compass Group

Knoxville, TN • On-site

$16/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,083 frontline employees who took The Breakroom Quiz

337th of 481 rated business services

Job description

  • We are hiring immediately for full time PATIENT DINING ASSOCIATE positions.
  • Location: Park West Medical - 9352 Park West Boulevard, Knoxville, TN 37923. Note: online applications accepted only.
  • Schedule: Full time schedule; Days and hours may vary. Rotating weekends. More details upon interview.
  • Requirement: Prior patient dining experience preferred. Will train!
  • Fixed Pay Rate: $16.00 per hour.

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you'll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.
For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.
Job Summary
Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
Essential Duties and Responsibilities:
  • Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
  • Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
  • Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
  • Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
  • Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
  • Follows facility and department infection control policies and procedures.
  • Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
  • Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
  • Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
  • Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
  • Performs other duties assigned.

Qualifications:
  • Ability to read, write and interpret documents in English.
  • Basic computer and mathematical skills.
  • Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.

BENEFITS FOR OUR TEAM MEMBERS
  • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.

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