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Patient Scheduling Jobs in Kansas (NOW HIRING)

Specialty1 Partners

Patient Scheduler

Wichita, KS · On-site

$15.75 - $20.75/hr

Our office is seeking a Patient Scheduler to join our busy specialty practice. Our office is looking for a talented and pleasant patient scheduler to take on front office duties to provide an ...

Concentra

Patient Service Specialist

Olathe, KS · On-site

$15.75 - $21.50/hr

The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and ...

Concentra

Patient Service Specialist

Kansas City, KS · On-site

$15.25 - $21/hr

The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and ...

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All JobsPatient Scheduling JobsPatient Scheduling Jobs in Kansas

Patient Scheduling information

See Kansas salary details

$12

$19

$42

How much do patient scheduling jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient scheduling in Kansas is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient scheduler, and why are they important?

To thrive as a Patient Scheduler, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with electronic scheduling systems, medical office software, and often HIPAA compliance is essential. Excellent communication, multitasking, and customer service skills set top performers apart in this role. These skills ensure accurate appointment management, positive patient experiences, and efficient healthcare operations.

What does a patient scheduler do?

A patient scheduler manages appointment bookings for healthcare providers, coordinating patient visits and ensuring schedules are organized efficiently. They often use scheduling software, verify patient information, and communicate with patients and staff to confirm appointments. Strong organizational skills and attention to detail are essential for this role.

What is patient scheduling?

Patient scheduling refers to the process of organizing and managing appointments for patients in a healthcare setting. This involves coordinating the availability of healthcare providers, resources, and facilities to ensure patients receive timely care. Effective patient scheduling helps reduce wait times, improves patient satisfaction, and optimizes the workflow of medical staff. It often requires the use of specialized software and strong communication skills to handle cancellations, rescheduling, and urgent appointments efficiently.

What are some common challenges faced in a patient scheduling role, and how can they be effectively managed?

In a Patient Scheduling role, one of the most common challenges is balancing high call volumes with the need to provide personalized attention to each patient. Scheduling conflicts, last-minute cancellations, and coordinating between multiple healthcare providers can also add complexity. Effective time management, strong communication skills, and proficiency with scheduling software are key to handling these challenges. Many teams work collaboratively and rely on clear protocols to ensure appointments are efficiently managed and patient needs are met.

How to become a patient scheduler?

To become a patient scheduler, typically you need a high school diploma or equivalent and strong organizational and communication skills. Experience with scheduling software or electronic health records (EHR) systems is often preferred, and some positions may require certification or training in medical office procedures.

What is the difference between Patient Scheduling vs Medical Office Assistant?

AspectPatient SchedulingMedical Office Assistant
Primary RoleManaging appointment schedules and patient bookingsHandling administrative tasks, including scheduling, billing, and patient communication
CredentialsHigh school diploma or equivalent; certification is a plusHigh school diploma or equivalent; medical assisting certification often preferred
Work EnvironmentMedical offices, clinics, hospitalsMedical offices, clinics, hospitals
Common TasksScheduling appointments, confirming patient visitsScheduling, billing, patient records management, front desk duties

While both roles involve scheduling patients, Medical Office Assistants have broader administrative responsibilities, including billing and patient records, making them more versatile in healthcare settings. Patient Scheduling specialists focus primarily on appointment management, ensuring smooth patient flow.

What are the most commonly searched types of Patient Scheduling jobs in Kansas? The most popular types of Patient Scheduling jobs in Kansas are:
What are popular job titles related to Patient Scheduling jobs in Kansas? For Patient Scheduling jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Patient Scheduling jobs in Kansas look for? The top searched job categories for Patient Scheduling jobs in Kansas are:
Patient Scheduling jobs near you
Infographic showing various Patient Scheduling job openings in Kansas as of August 2026, with employment types broken down into 3% As Needed, 73% Full Time, 17% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,664 per year, or $19.6 per hour.

Patient Scheduling Representative, Cancer Center

The University of Kansas Health System

Overland Park, KS • On-site

$17.25 - $22/hr

Full-time

Re-posted 12 days ago

University Of Kansas Health System rating

7.5

Company rating: 7.5 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

232nd of 887 rated healthcare providers

Job description

Position Title
Patient Scheduling Representative, Cancer Center
KUCC - Overland Park
Position Summary / Career Interest:
The Patient Scheduling Representative is responsible for creating a seamless patient experience by coordinating and scheduling appointments for patients. This is a more experienced scheduler that can function across multiple departments and may be floated to cover areas based on staffing needs. This position may mentor lower level staff in need of additional training. The Patient Scheduling Representative may work out of a call center or one of the health system's outpatient clinics.
This position may schedule appointments for imaging, laboratory, clinic, infusion, treatment and procedures while demonstrating teamwork and effective communication throughout the process. Procedures may include surgery, ambulatory surgery center appointments and the GI departments. Monitors and responds to appointment requests within the electronic medical record (EMR) workqueues, while also working as a part of the clinical team to answer incoming calls and messages from both clinicians and patients.
Responsible for scheduling all referral appointments to external offices and sending necessary referral and medical records to the referred office/physician. This position may also be required to leverage additional scheduling systems to coordinate schedules for patient care.
Responsibilities and Essential Job Functions
  • Position responds to a high volume of incoming telephone calls. Responsible for accurate scheduling/rescheduling / cancellations of patient visits; including clinic appointments (in person and telehealth), treatments such as (chemotherapy, radiation therapy, surgeries, procedures and or ancillary services) using extensive knowledge of appointment types, locations, providers and specialties.
  • Responsible for registration of patient (prior to visit and/or upon arrival); including entering/updating demographics, insurance verification, document scanning, and processing of referrals. Educates patients on providing medical records and other medical documentation needed for TUKHS appointments. Schedules referral appointments for external offices, faxes/sends necessary referral and medical records to referred physician office utilizing specialty software modules such as Beacon. . .Delivers expert knowledge regarding clinic-specific processes & communicates using medical terminology and grammar accurately.
  • Completes daily reminder calls to patients prior to the day of service. Assists with daily charge audits as directed. Assists with maintaining and organizing various logs, records, and miscellaneous data as directed.
  • Prepares patient charts prior to the day of service to include reports, office notes, etc. Contacts manufacturer representatives to notify them of scheduled procedures when applicable. Maintains calendar within the scheduling system to reflect accurately. Prepares and distributes schedules as required and in a timely manner.
  • Scheduling at this level is often for multiple/cyclical events (e.g. laboratory tests, radiologic imaging, and procedures, etc) at correct intervals to clinic and treatment appointments. Scheduling must be verified with referring physician orders for accuracy. Familiar with and demonstrates ability to effectively use the automated scheduling program and keep current with changes, updates, revisions, etc.
  • Diligently and efficiently manages scheduling workload from assigned Appointment Request Workqueue (WQ), filters and prioritizes appointment requests per specialty standards keeping close communication with the providers and clinical team members and support staff on various patient issues and to verify any change requests and ensure continuity of care.
  • Demonstrates ability to schedule procedures in a manner to maximize utilization of available time and meet needs of the physician / patient. Is responsible for communicating and clarifying information or schedule changes to appropriate persons to facilitate minimal scheduling errors.
  • Learns and builds knowledge and understanding of scheduling guidelines, patient registration, pre-certification requirements and basic levels of health insurance and billing procedures. Maintains knowledge of order entry and scanning capabilities as needed.
  • Identifies urgent customer needs or operational issues, and escalate appropriately. Accurately documents and routes calls to the proper department.
  • Communicate with Financial Advisor when the patient has concerns/questions about financial responsibility for appointments /treatments/procedures scheduled. Direct patients to call insurance provider for copay or benefits information or transfer callers to Financial Advisor for specific payment inquiries, including self pay plans.
  • Responsible for checking out patients from clinic visit, providing options for receipt of after visit summary and support for EMR patient portal (EPIC MyChart) sign up.
  • May be assigned to work Appointment Request WQ, including proper filtering and prioritization in accordance with specialty standards, or manages department Scheduling Inbasket and voicemails. Engages with patients in a courteous and timely manner; provides complete and accurate information to patient regarding prep and other exam related notes. Respondss to scheduling requests via electronic patient communication/interations including MyChart messages and Artera test messaging platform.
  • May assist with orienting new employees to the scheduling process and does so in a positive, helpful, and accurate manner. May train new employees on department, POD, and clinic-specific operational protocols and workflows using approved materials and approaches."
  • Builds and maintains trusting relationships with provider and clinical team to provide holistic and patient centered scheduling services, while advocating for patient's needs (transportation, financial, logistical) and coordinating care appointments across multiple campuses. Maintains a customer friendly relationship with office personnel and accommodates requests in a customer friendly manner. Able to effectively adjust the schedule to provide a workable, smooth schedule on a daily basis.
  • Employees in this position may float across multiple scheduling teams/specialities based on daily staffing needs.
  • Attends and actively participates in staff training or educational activities relating to job role.
  • Follows all regulatory and compliance standards, documented protocols and guidelines.
  • Must meet the competencies for this role before being eligible for advancement to next level scheduling role.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • High School Graduate or GED.
  • 1 or more years of progressively responsible and directly related work experience in a healthcare setting OR
  • some combination of direct customer service in a health care or contact center including 6 months of experience in a UKHS patient scheduling position. AND
  • Proven knowledge of EPIC EMR scheduling or other scheduling systems

Preferred Education and Experience
  • College coursework completed towards an Associate's or Bachelor's Degree
  • College coursework completed towards an Associate's or Bachelor's Degree
  • 3 or more years of records keeping (preferably in medical or radiology field)

Preferred Language Skills
  • - If bilingual-Documented proof of competencies via language proficiency assessments

Knowledge Requirements
  • Ability to read, write, speak, and understand English.
  • Basic computer skills including Microsoft Excel, Word, Outlook, and Teams
  • High level of customer service skills focusing on problem resolution

Time Type:
Full time
Job Requisition ID:
R-54891
Important information for you to know as you apply:
  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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About University of Kansas Health System

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Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US

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