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Patient Relations Advisor Jobs (NOW HIRING)

University of Utah

PS Patient Relations Spec

Campus, IL

$15.17 - $21.63/hr

Details Open Date 08/24/2026 Requisition Number PRN45998B Job Title PS Patient Relations Spec ... They will also advise patients on financial obligations which may include the establishment of ...

CVS Health

Patient Relations Analyst (Float)

Wyncote, PA · On-site

$21.10 - $44.99/hr

Title: Patient Relations Analyst - Float Company: Oak Street Health Location: Various Role ... Gain the trust of Oak Street Health patients in an effort to properly advise them in their health ...

CVS Health

Health Insurance Specialist

Richmond, VA · On-site

$21.10 - $40.90/hr

Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient ... Gain the trust of Oak Street Health patients in an effort to properly advise them in their health ...

CVS Health

Health Insurance Specialist

Norfolk, VA · On-site

$21.10 - $40.90/hr

Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient ... Gain the trust of Oak Street Health patients in an effort to properly advise them in their health ...

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Patient Relations Advisor information

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How much do patient relations advisor jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for patient relations advisor in the United States is $35.24, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $48.32 per hour, depending on experience, location, and employer.

What skills are needed for patient relations advisor?

A patient relations advisor needs strong communication and interpersonal skills to effectively interact with patients and healthcare staff. Empathy, problem-solving abilities, and knowledge of healthcare procedures are essential, along with proficiency in computer systems and customer service. Certification in healthcare or patient advocacy can also be beneficial.

What cities are hiring for Patient Relations Advisor jobs?

Cities with the most Patient Relations Advisor job openings:

What are popular job titles related to Patient Relations Advisor jobs?

For Patient Relations Advisor jobs, the most frequently searched job titles are:

PS Patient Relations Spec

Campus, IL

University of Utah
Colleges, Universities, and Professional Schools • 10K+ employees
Learn more about University of Utahexternal

$15.17 - $21.63/hr

Full-time

Retirement

Posted 17 days ago

Key responsibilities

  • Greet and direct patients to their correct destinations in person and over the phone.

  • Schedule patient appointments, contact patients for rescheduling, missed appointments, and reminders, and complete patient registration and admission processes.

  • Verify patient benefits and eligibility, collect payments, respond to account questions, and resolve billing or charge disputes.

University Of Utah rating

6.9

Company rating: 6.9 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

Job description

Details
Open Date 08/24/2026 Requisition Number PRN45998B Job Title PS Patient Relations Spec Working Title Patient Relations Specialist Career Progression Track UGR Track Level FLSA Code Nonexempt Patient Sensitive Job Code? Yes Standard Hours per Week 20 Full Time or Part Time? Full Time Shift Day Work Schedule Summary VP Area U of U Health - Academics Department 01456 - Life Skills Clinics Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $15.17 - $21.63 DOE Close Date 10/24/2026 Priority Review Date (Note - Posting may close at any time) Job Summary
This position provides exceptional care for our patients and guests by offering them professional service and creating a memorable patient experience. The incumbent accurately and professionally handles all desk operations including, but not limited to, all phases of the patient registration and scheduling process. They will also advise patients on financial obligations which may include the establishment of payment plans. The core responsibilities of this role maximize efficiency through facilitating and ensuring the accuracy of the information flow between medical staff, hospital staff and other various departments.
Responsibilities
Greets and directs patients to their correct destinations both in person and over the phone. Anticipates the needs of the patients and guests then responds in an accurate and timely manner.
May be required to utilize, troubleshoot, and assist patients and family with a check-in kiosk.
Schedules patient appointments and contacts patients for rescheduling, missed appointments and appointment reminders.
Completes patient admission and registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.
Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution.
Reconciles cash against daily charge and cash reports.
Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes.
Acts as a liaison between patients, guests, back office staff and providers.
Assists patients with automated medical record access, as needed.
Manages inventory and maintenance.
May be required to drive patients from the hospital to designated locations.
Performs other duties, as required.
Demonstrated potential ability to perform the essential functions of the job as outlined above.
Ability to maintain a professional demeanor in stressful or difficult situations.
Ability to provide care appropriate to the patient demographic served.
Ability to display active listening and verbalize empathy while developing relationships with patients, guests and coworkers.
Ability to communicate with patients in a confidential, professional manner using tact and diplomacy.
Ability to assess data regarding the patient's status and provide care, as detailed in the department's policies and procedures manual.
Demonstrated excellent communication, interpersonal, organizational and follow-through skills.
Ability to be highly motivated and pay attention to detail with a passion to provide excellent customer service in a fast paced environment.
Ability to work efficiently and independently.
Demonstrated computer skills and an ability and willingness to learn new applications and software, procedures and processes.
Ability to assimilate data from various sources.
Demonstrated knowledge of HIPAA regulations to ensure that patient information is guarded and respected.
Ability to navigate a facility with multiple providers and services.
Minimum Qualifications
One year of office experience, customer service experience, or equivalency (one year of education can be substituted for two years of related work experience).
Current, valid Utah driver's license at time of hire may be required in some areas. 
This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.
Preferences
Experience using Epic preferred 
Type Benefited Staff Special Instructions Summary Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah NonDiscrimination page.


Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

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About University of Utah

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The University of Utah is the state’s flagship institution of higher education, with 18 schools and colleges, more than 100 undergraduate majors and graduate programs, and an enrollment of more than 38,000 students. It is a member of the Association of American Universities—an invitation-only, prestigious group of 71 leading research institutions. The U is advancing a new national model for higher education that delivers societal impact through education, research, health care, and community service, while making social, economic, and cultural contributions that improve lives across Utah and around the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Salt Lake City, UT, US

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