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Patient Registration Associate Jobs in California

Sutter Health

Patient Access Rep / PBX Operator

Vallejo, CA · On-site

$29.26 - $36.33/hr

Obtains all necessary information to register and financially clear patients. Greets patients ... Associate's PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN: Experience within a hospital or clinic ...

Sutter Health

Patient Access Rep / PBX Operator

Vallejo, CA · On-site

$29.26 - $36.33/hr

Obtains all necessary information to register and financially clear patients. Greets patients ... Associate's PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN: Experience within a hospital or clinic ...

Adventist Health

Patient Access Representative

Glendale, CA

$19.50 - $24.75/hr

Responsible for timely and accurate patient registration. Interviews patients for all pertinent ... Associate's/Technical Degree or equivalent combination of education/related experience: Preferred ...

Adventist Health

Patient Access Representative

Tulare, CA

$17.25 - $22/hr

Responsible for timely and accurate patient registration. Interviews patients for all pertinent ... Associate's/Technical Degree or equivalent combination of education/related experience: Preferred ...

Adventist Health

Patient Access Representative

Tulare, CA · On-site

$25 - $29.56/hr

Responsible for timely and accurate patient registration. Interviews patients for all pertinent ... Associate's/Technical Degree or equivalent combination of education/related experience: Preferred ...

Adventist Health

Patient Access Representative

Tulare, CA

$17.25 - $22/hr

Responsible for timely and accurate patient registration. Interviews patients for all pertinent ... Associate's/Technical Degree or equivalent combination of education/related experience: Preferred ...

Adventist Health

Patient Access Representative

Glendale, CA

$19.50 - $24.75/hr

Responsible for timely and accurate patient registration. Interviews patients for all pertinent ... Associate's/Technical Degree or equivalent combination of education/related experience: Preferred ...

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Patient Registration Associate information

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How much do patient registration associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient registration associate in California is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.38 per hour, depending on experience, location, and employer.

What is a patient registration associate?

Patient Registration Associates are healthcare professionals responsible for collecting and verifying patients' personal and insurance information as they check in for medical appointments or hospital visits. They ensure that all necessary forms are completed, enter data into hospital systems, and may handle initial billing or co-payments. Their role is essential in ensuring smooth administrative processes and accurate patient records, which support efficient care delivery. Patient Registration Associates also answer patient questions and may assist with scheduling follow-up appointments.

What are the key skills and qualifications needed to thrive as a patient registration associate?

To thrive as a Patient Registration Associate, you need accuracy in data entry, familiarity with medical terminology, and at least a high school diploma or equivalent. Proficiency with hospital information systems, electronic health records (EHRs), and scheduling software is typically required. Exceptional customer service, active listening, and organizational skills help you effectively assist patients and manage multiple tasks. These skills ensure accurate patient records, smooth front-desk operations, and a positive experience for patients and healthcare staff.

What are some common challenges faced by patient registration associates, and how can they be effectively managed?

Patient Registration Associates often encounter challenges such as managing high patient volumes, handling sensitive personal information, and addressing the needs of patients who may be anxious or upset. Effective communication and strong organizational skills are essential for navigating these situations. Additionally, being familiar with electronic health record systems and maintaining a patient-centered approach can help Associates ensure a smooth registration process and build positive interactions with both patients and healthcare teams.

What is the difference between Patient Registration Associate vs Medical Secretary?

AspectPatient Registration AssociateMedical Secretary
CredentialsHigh school diploma or equivalent; some roles may prefer certification in medical office administrationHigh school diploma; certification in medical office administration is a plus
Work EnvironmentFront desk of hospitals, clinics, or healthcare facilitiesAdministrative offices within healthcare settings, supporting medical staff
Primary ResponsibilitiesRegistering patients, verifying insurance, collecting demographic infoScheduling appointments, managing correspondence, handling medical records

The Patient Registration Associate and Medical Secretary roles both operate within healthcare environments, but the former primarily handles patient check-in and insurance verification, while the latter focuses on administrative support for medical staff. Both roles require strong organizational skills and familiarity with healthcare procedures, making them closely related but distinct in daily duties.

What are the most commonly searched types of Patient Registration jobs in California?

The most popular types of Patient Registration jobs in California are:

What cities in California are hiring for Patient Registration Associate jobs?

Cities in California with the most Patient Registration Associate job openings:

Patient Registration Associate jobs near you
Infographic showing various Patient Registration Associate job openings in California as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 19% Part Time, and 9% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $38,911 per year, or $18.7 per hour.

Patient Access Rep / PBX Operator

Sutter Health

Vallejo, CA • On-site

$29.26 - $36.33/hr

Part-time

Posted 12 days ago

Sutter Health rating

8.3

Company rating: 8.3 out of 10

Based on 330 frontline employees who took The Breakroom Quiz

39th of 898 rated healthcare providers

Job description

We are so glad you are interested in joining Sutter Health!
Organization:
SSMC-Sutter Solano Medical Center
Position Overview:
Serves as the face to face point of contact for the patient at a client location. Obtains all necessary information to register and financially clear patients. Greets patients/family members and obtains and/or verifies relevant information in the process of registering financially clearing patients for service delivery. Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact at the point of service by demonstrating knowledge of Sutter's Health system and service offerings. Responsible for supporting the success of a high-performing shared services organization by helping to champion and drive the long-term MFSS vision. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Participates in programs and in using tools in support of building a high performance culture via the standard MFSS responsibilities (e.g. performance measurement, people development, customer relationship management, etc.).
Job Description:
EDUCATION
  • Equivalent experience will be accepted in lieu of the required degree or diploma.
  • HS Diploma or equivalent education/experience
  • Associate's

PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:
Experience within a hospital or clinic environment, an insurance company, managed care organization or other financial service setting, performing financial counseling, financial clearance and/or customer service activities as typically acquired in two years Completion of regulatory/mandatory certifications and skills validation competencies preferred
SKILLS AND KNOWLEDGE
  • General knowledge of patient access financial counseling functions in acute and non-acute settings preferred
  • Working knowledge of medical terminology desired
  • Working knowledge and understanding of insurance terminology desired EMTALA and Consent Laws knowledge
  • Excellent time management skills and the ability to manage frequent in-person patient contacts while effective maintaining and documenting data in the patient registration systems
  • Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently
  • Strong data entry skills required
  • Excellent verbal and written communication and active listening skills
  • Interpersonal skills necessary in dealing with internal and external customers
  • Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Sutter Health
  • Accuracy and attentiveness to detail required
  • Strong decision making and problem solving skills
  • Must be able to set and organize own work priorities, and adapt to change
  • Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles
  • Ability to meet or exceed targeted customer service, productivity and quality standards
  • Fluency in both English and a minimum of one other language is preferred for this role to allow Sutter Health to better serve the community and patient population Computer proficiency skills required Requires the ability to work with and maintain confidential information

Job Shift:
Day/Evening/Night
Schedule:
Per Diem/Casual
Shift Hours:
8
Days of the Week:
Variable
Weekend Requirements:
As Needed
Benefits:
No
Unions:
Yes
Position Status:
Non-Exempt
Weekly Hours:
0
Employee Status:
Per Diem/Casual
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $29.26 to $36.33 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

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