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Patient Registration Associate Jobs in California

Oroville Hospital

Patient Access Clerk

Oroville, CA · On-site

$19.05 - $25.59/hr

Job Summary The Patient Access Clerk will perform all duties associated with the efficient registration of patients requiring services in the outpatient areas, the lab areas, and the emergency room ...

Cottage Health System

Patient Navigator Lead

Goleta, CA · On-site

$21.50 - $29.50/hr

Preferred: Associate's degree. Certifications, Licenses, Registrations: * Preferred: Certified Revenue Cycle Representative or Certified Patient Access Specialist (HBI). Technical Requirements:

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Patient Registration Associate information

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$12

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$24

How much do patient registration associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient registration associate in California is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient registration associate?

To thrive as a Patient Registration Associate, you need accuracy in data entry, familiarity with medical terminology, and at least a high school diploma or equivalent. Proficiency with hospital information systems, electronic health records (EHRs), and scheduling software is typically required. Exceptional customer service, active listening, and organizational skills help you effectively assist patients and manage multiple tasks. These skills ensure accurate patient records, smooth front-desk operations, and a positive experience for patients and healthcare staff.

What is the difference between Patient Registration Associate vs Medical Secretary?

AspectPatient Registration AssociateMedical Secretary
CredentialsHigh school diploma or equivalent; some roles may prefer certification in medical office administrationHigh school diploma; certification in medical office administration is a plus
Work EnvironmentFront desk of hospitals, clinics, or healthcare facilitiesAdministrative offices within healthcare settings, supporting medical staff
Primary ResponsibilitiesRegistering patients, verifying insurance, collecting demographic infoScheduling appointments, managing correspondence, handling medical records

The Patient Registration Associate and Medical Secretary roles both operate within healthcare environments, but the former primarily handles patient check-in and insurance verification, while the latter focuses on administrative support for medical staff. Both roles require strong organizational skills and familiarity with healthcare procedures, making them closely related but distinct in daily duties.

What are some common challenges faced by patient registration associates, and how can they be effectively managed?

Patient Registration Associates often encounter challenges such as managing high patient volumes, handling sensitive personal information, and addressing the needs of patients who may be anxious or upset. Effective communication and strong organizational skills are essential for navigating these situations. Additionally, being familiar with electronic health record systems and maintaining a patient-centered approach can help Associates ensure a smooth registration process and build positive interactions with both patients and healthcare teams.

What is a patient registration associate?

Patient Registration Associates are healthcare professionals responsible for collecting and verifying patients' personal and insurance information as they check in for medical appointments or hospital visits. They ensure that all necessary forms are completed, enter data into hospital systems, and may handle initial billing or co-payments. Their role is essential in ensuring smooth administrative processes and accurate patient records, which support efficient care delivery. Patient Registration Associates also answer patient questions and may assist with scheduling follow-up appointments.

What skills are needed for patient registration associate?

A patient registration associate needs strong communication and interpersonal skills to interact effectively with patients and healthcare staff. Attention to detail, organizational abilities, and proficiency with electronic health record (EHR) systems are essential for accurate data entry and documentation. Additionally, basic computer skills, customer service orientation, and the ability to handle sensitive information are important for success in this role.

How to become a patient registration associate?

To become a patient registration associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or healthcare settings can be beneficial, and familiarity with electronic health record (EHR) systems is often preferred. Some positions may require certification or training in medical terminology or patient privacy regulations.
What are the most commonly searched types of Patient Registration jobs in California? The most popular types of Patient Registration jobs in California are:
What cities in California are hiring for Patient Registration Associate jobs? Cities in California with the most Patient Registration Associate job openings:
Patient Registration Associate jobs near you
Infographic showing various Patient Registration Associate job openings in California as of August 2026, with employment types broken down into 3% As Needed, 72% Full Time, 17% Part Time, 2% Temporary, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,911 per year, or $18.7 per hour.

Patient Registration Supervisor

Tahoe Forest Health System

Truckee, CA • On-site

$79K/yr

Full-time

Posted 16 days ago

Job description

Bargaining Unit: Non Represented - Supervisor
Rate of Pay: $79,040 annually + DOE
Summary
Supervises daily activities of the assigned teams within the Patient Access Department. Ensures staff complete work with accuracy, excellent customer service, and safety. Plans and coordinates staffing, assignments, projects, training, support, and objectives to set teams up for success. Optimizes workflows and training to ensure efficiency and quality within the Revenue Cycle.
Essential Duties and Responsibilities
  • Supervises day-to-day operations of assigned teams ensuring that workflows, schedules and processes are effective and produce desired results.
  • Maintains professional and effective communications with all TFHS staff.
  • Ensures team leads coordinate shift assignments of Registration staff. Ensures duties are accomplished in absence of team leads.
  • Develops, promotes and monitors excellence in the delivery of customer service.
  • Contributes to initial probationary and annual performance evaluations as assigned.
  • Participates in hiring, coaching and counseling of staff.
  • Participates in Process Improvement programs as requested.
  • Oversees supply inventory and ordering for the department.
  • Assumes responsibility for department functions in the absence of the Director.
  • Develops and maintains employee work schedules ensuring that adequate coverage is provided at all times. If necessary, works shifts not covered by staff.
  • Provides input to department annual operating and capital budget planning.
  • Performs all essential job duties of assigned staff as needed.
  • Provides clear and complete direction, both in written and verbal communications to staff in order to provide them with clear expectations.
  • Requires that employees are accountable for accurate and timely completion of their job duties.
  • Completes daily cash deposits and ensures proper cash handling procedures are followed.
  • Ensures Patient Access Training and Quality Assurance Program is effective, consistent, engaging, and in alignment with department standards.
  • Monitors Key Performance Indicators (KPI's) in the form of scorecards identifying trends and outliers.
  • Maintains industry standard registration and training knowledge. Implements new strategies as needed.
  • Supports team in acting as registration Electronic Health Record (EHR) subject matter experts for the District.
  • Supports team in registration account corrections.
  • Compiles statistical reports as requested.
  • Works with other departments to accomplish shared goals as needed including training, quality assurance, reporting, and Process Improvement.
  • Promotes a positive and supportive team dynamic built on empathic communication principles.
  • Encourages staff resiliency and development through training and teamwork.
  • Demonstrates a creative approach to problem solving.
  • Demonstrates leadership and professional growth.
  • Demonstrates System Values in performance and behavior.
  • Complies with System policies and procedures.
  • Other duties as may be assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities
Carries out supervisory responsibility in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; enforcing policies and procedures.
Minimum Education/Experience
Bachelor's Degree Business, Healthcare Administration, or related field. or 2-3 years relevant experience
Required Licenses/Certifications
BLS: Employee will be enrolled in the Resuscitation Quality Improvement (RQI) Basic Life Support (BLS) Entry or Prep Curriculum (depending on their previous BLS certification).
  • Within 6 months of hire into job

Other Experience/Qualifications
Required:
  • Minimum 2 years of experience in a healthcare environment, preferably in Patient Access.
  • Minimum 1 year of Supervisory or Lead experience.

Preferred:
  • Certified Healthcare Access Associate (CHAA) or Certified Healthcare Access Manager (CHAM)
  • EPIC experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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