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How much do patient portal manager jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for patient portal manager in the United States is $39.89, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $51.44 per hour, depending on experience, location, and employer.

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States with the most job openings for Patient Portal Manager jobs include:

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Infographic showing various Patient Portal Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $82,967 per year, or $39.9 per hour.

Administrative Patient Services Representative - Orthopedics/Podiatry

Falcon, MO • On-site

MLee Medical Employment
Recruiting and Staffing Services • 11 - 50 employees
Learn more about MLee Medical Employmentexternal

$16.25 - $20.50/hr

Other

Re-posted 27 days ago

Job description

This full-time, day-shift role serves as the welcoming voice and face for orthopedic and podiatry clinics within a regional healthcare system in the Midwest. The ideal candidate will demonstrate professionalism and exceptional customer service skills while managing multiple tasks in a fast-paced environment.
Key Responsibilities

  • Promptly answer and direct telephone calls with courtesy and efficiency.
  • Greet patients warmly and communicate clearly with patients and their families, keeping them well-informed.
  • Accurately collect and enter demographic and insurance information into the system.
  • Maintain strict confidentiality and comply with privacy regulations regarding patient information.
  • Schedule appointments following established protocols and assist patients or guardians with patient portal setup during visits.
  • Conduct patient confirmation calls and guide patients through registration and paperwork completion via the patient portal.
  • Show compassion and respect in all interactions, handling messages and updates promptly.
  • Verify insurance coverage, collect co-payments, and inform patients about their financial responsibilities.
  • Demonstrate accountability, adaptability, teamwork, and maintain excellent attendance and punctuality.

Education
High school diploma or equivalent required. Preference given to graduates of accredited medical receptionist programs or candidates with two years of healthcare experience.
Experience
Preferably two years of experience in a general medical office or similar healthcare setting, with demonstrated responsibility and customer service skills.
Certification
American Heart Association Basic Life Support (BLS) certification is required.
Mental and Physical Requirements
This position requires considerable mental focus and physical activity including lifting up to 35 lbs, frequent walking, standing, turning, carrying, pushing, pulling, stooping, crouching, twisting, and reaching.
Working Conditions
Work is performed in a medical office environment with potential exposure to infectious diseases and occasional challenging interactions. Minimal physical discomfort is expected.
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About McCall and Lee

Sourced by ZipRecruiter

McCall and Lee is a well-known and reputable company, headquartered in Austin, Texas, United States. Operating in the healthcare industry, their primary services center around professional recruiting and executive search. They cater to the needs of various levels of medical practitioners and executive positions for healthcare establishments. McCall and Lee is founded on the premise of filling healthcare vacancies with the most suitable and competent professionals to ensure top-quality medical service delivery. Their core value revolves around integrity, excellence, commitment, and customer satisfaction.

Industry

Recruiting and staffing services and human resources consulting services

Company size

11 - 50 Employees

Headquarters location

Austin, TX, US

Social media

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