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Patient Portal Assistant Jobs (NOW HIRING)

Patient Services Representative

Pittsburgh, PA ยท On-site

$16.25 - $20.75/hr

A Patient Services Representative welcomes patients, educates them on copayments and financial ... Handle phone calls, assist with administrative tasks, and other duties as needed. Qualifications:

Patient Services Representative

Cumberland, MD ยท On-site

$17.25 - $22/hr

Promote MyUPMC patient portal and assist patients in registration when applicable. * Assist patients in education of financial responsibility and connect them to advocacy resources as needed.

Patient Services Representative

Erie, PA ยท On-site

$17 - $21.50/hr

Promote MyUPMC patient portal and assist patients in registration when applicable * Assist patients in education of financial responsibility and connect them to advocacy resources as needed * Confirm ...

Patient Services Representative

Bethel Park, PA ยท On-site

$16.75 - $21.25/hr

Promote MyUPMC patient portal and assist patients in registration when applicable. * Assist patients in education of financial responsibility and connect them to advocacy resources as needed.

Showing results 21-40

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How much do patient portal assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for patient portal assistant in the United States is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.39 per hour, depending on experience, location, and employer.

What cities are hiring for Patient Portal Assistant jobs?

Cities with the most Patient Portal Assistant job openings:

What states have the most Patient Portal Assistant jobs?

States with the most job openings for Patient Portal Assistant jobs include:

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For Patient Portal Assistant jobs, the most frequently searched job titles are:

Infographic showing various Patient Portal Assistant job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 19% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,686 per year, or $22 per hour.

Patient Services Representative

Pittsburgh, PA โ€ข On-site

$16.25 - $20.75/hr

Other

Posted 6 days ago


Job description

A Patient Services Representative welcomes patients, educates them on copayments and financial obligations, collects payments, schedules appointments, and updates patient information. They promote new technologies, connect patients to financial resources, and foster a culture of service excellence, ensuring a positive UPMC experience for patients and families.
This position will primarily work Monday through Friday daylight shifts. Occasional Evening & Saturdays may be needed
Responsibilities:

  • Greet patients warmly, guides them through self-arrival technology or check-in, and collects copayments at the point of service.
  • Confirm/update patient information, schedule follow-up appointments, and connect patients to resources for ancillary services.
  • Provide clear instructions, follow up on unresolved patient needs, and take appropriate action for service recovery.
  • Register patients for Biometrics, promote MyUPMC, assist with financial education, verify insurance, and obtain consent forms.
  • Handle phone calls, assist with administrative tasks, and other duties as needed.
Qualifications:
  • High school graduate or equivalent is required.
  • Associates Degree preferred
  • Two years of experience in a high volume medical / billing / fiscal or customer service function is preferred.
  • Previous Outpatient office experience is preferred
  • Prior experience with Medipac, Epic, or other health records systems is preferred.
  • Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred.
  • Knowledge of medical terminology is preferred.
Licensure, Certifications, and Clearances:
  • Act 31 / Act 33 / Act 34 / Act 73

UPMC is an Equal Opportunity Employer/Disability/Veteran