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Patient Point Jobs in Ohio (NOW HIRING)

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All JobsPatient Point JobsPatient Point Jobs in Ohio

Patient Point information

See Ohio salary details

$10

$20

$58

How much do patient point jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient point in Ohio is $20.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient point representative, and why are they important?

To thrive as a Patient Point Representative, you need a strong background in healthcare communication, customer service, and a high school diploma or higher. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and possibly HIPAA certification is typically required. Excellent interpersonal skills, problem-solving abilities, and professionalism help you effectively support patients and coordinate with healthcare teams. These skills are crucial for ensuring a seamless patient experience and maintaining efficient healthcare operations.

What is the difference between Patient Point vs Medical Assistant?

AspectPatient PointMedical Assistant
CredentialsTypically requires certification or training in patient engagement or healthcare technologyRequires CMA, RMA, or similar medical assisting certification
Work EnvironmentHealthcare facilities, clinics, hospitals, often focusing on patient engagement technologyClinics, hospitals, outpatient settings, performing clinical and administrative tasks
Employer & Industry UsageHealthcare providers, patient engagement companies, health tech firmsMedical practices, hospitals, clinics
Common Search & ComparisonPatient Point vs Medical Assistant

While both roles operate within healthcare settings, Patient Point primarily focuses on patient engagement and education through technology, whereas Medical Assistants perform clinical and administrative tasks directly with patients. Understanding these differences helps in choosing the right career path or job search focus.

What does Patient Point do?

Patient Point is a healthcare marketing company that provides digital patient engagement solutions, such as in-office digital displays and targeted messaging, to help healthcare providers communicate with patients. Employees in roles at Patient Point may work with content management, technology platforms, and healthcare industry standards. The company focuses on improving patient experience and provider marketing efforts.

What is a patient point?

Patient Point typically refers to PatientPoint, a company that provides digital health education and engagement solutions in healthcare settings such as doctors' offices and hospitals. Their products include digital screens and interactive platforms that display educational content for patients while they wait for appointments. The goal is to improve patient understanding, engagement, and communication with healthcare providers. PatientPoint team members work in roles ranging from content creation to technology deployment, supporting the company's mission to enhance the patient experience.

Is Patient Point a good place to work?

Patient Point is a healthcare marketing company that offers roles related to patient engagement and digital advertising. Employee experiences vary, but the company provides opportunities in healthcare technology and marketing, often requiring strong communication skills and familiarity with healthcare environments. Researching specific roles and company reviews can provide more detailed insights.

How does a patient point specialist typically collaborate with healthcare providers and administrative staff?

A Patient Point Specialist works closely with both healthcare providers and administrative teams to ensure seamless patient communication and experience. They often coordinate appointment scheduling, gather patient feedback, and relay important information between patients and medical staff. Effective collaboration requires strong communication skills and the ability to multitask in a fast-paced environment. By facilitating these interactions, Patient Point Specialists help improve patient satisfaction and streamline clinic operations.
What are popular job titles related to Patient Point jobs in Ohio? For Patient Point jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Patient Point jobs in Ohio look for? The top searched job categories for Patient Point jobs in Ohio are:
What cities in Ohio are hiring for Patient Point jobs? Cities in Ohio with the most Patient Point job openings:
Patient Point jobs near you
Infographic showing various Patient Point job openings in Ohio as of August 2026, with employment types broken down into 3% As Needed, 75% Full Time, 14% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,434 per year, or $20.9 per hour.

Patient Services Representative

BrightView Health

Maumee, OH

$16 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

BrightView Health rating

7.3

Company rating: 7.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

Join our team at BrightView Health as a Patient Services Representative and play a pivotal role in delivering exceptional patient experiences. As the first point of contact for our patients, you will contribute to creating a warm and welcoming atmosphere while ensuring a smooth and efficient in-clinic experience. Your dedication will help set our patients on the path to successful recovery with every visit.


  • ADMINISTRATIVE DUTIES:
    • Serve as first point of contact for patient inquiries, customer services, and assisting with problem solving any patient issues.
    • Schedule and confirm patient appointments.
    • Collect point of service payments, including patient copays and other forms of patient financial responsibility.
  • COORDINATION AND COMMUNICATION:
    • Communicate with various teams both within the clinic and with central support regarding patient appointments and follow-up needs.
    • Attend required meetings/huddles and collaboration within clinic team.
  • DOCUMENTATION AND COMPLIANCE:
    • Responsible for maintaining accurate new and current patient accounts, including insurance and billing information.
    • Familiarity with HIPAA and 42-CFR part 2 desired.

 

KNOWLEDGE SKILLS, AND ABILITIES

  • Excellent verbal and written communication skills
  • Strong customer service-centric approach to work, take initiative to offer solutions to patient inquiries.
  • Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
  • Competent at working with a diverse population of colleagues and patients
  • Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency
  • Team-player, able to work collaboratively in a multidisciplinary healthcare environment
  • Adaptable and agile within a dynamic work environment
  • Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred
  • Embraces BrightView’s culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements

  • EXPERIENCE 
  • 2+ years of prior front desk experience preferred. 
  • EDUCATION: 
  • High School Diploma or equivalent 

BRIGHTVIEW HEALTH BENEFITS AND PERKS: 

  • PTO (Paid Time Off) 
  • Immediately vested and eligible in 401k program with employer match. 
  • Company sponsored ongoing training and certification opportunities. 
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. 
  • Tuition Reimbursement after 1 year in related field 

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development. 

Ready to shape our future by bringing in top talent? Apply now and be a key player in our success! 

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