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Patient Point Jobs in Ohio (NOW HIRING)

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Patient Point information

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$58

How much do patient point jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient point in Ohio is $20.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient point representative, and why are they important?

To thrive as a Patient Point Representative, you need a strong background in healthcare communication, customer service, and a high school diploma or higher. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and possibly HIPAA certification is typically required. Excellent interpersonal skills, problem-solving abilities, and professionalism help you effectively support patients and coordinate with healthcare teams. These skills are crucial for ensuring a seamless patient experience and maintaining efficient healthcare operations.

What is the difference between Patient Point vs Medical Assistant?

AspectPatient PointMedical Assistant
CredentialsTypically requires certification or training in patient engagement or healthcare technologyRequires CMA, RMA, or similar medical assisting certification
Work EnvironmentHealthcare facilities, clinics, hospitals, often focusing on patient engagement technologyClinics, hospitals, outpatient settings, performing clinical and administrative tasks
Employer & Industry UsageHealthcare providers, patient engagement companies, health tech firmsMedical practices, hospitals, clinics
Common Search & ComparisonPatient Point vs Medical Assistant

While both roles operate within healthcare settings, Patient Point primarily focuses on patient engagement and education through technology, whereas Medical Assistants perform clinical and administrative tasks directly with patients. Understanding these differences helps in choosing the right career path or job search focus.

What does Patient Point do?

Patient Point is a healthcare marketing company that provides digital patient engagement solutions, such as in-office digital displays and targeted messaging, to help healthcare providers communicate with patients. Employees in roles at Patient Point may work with content management, technology platforms, and healthcare industry standards. The company focuses on improving patient experience and provider marketing efforts.

What is a patient point?

Patient Point typically refers to PatientPoint, a company that provides digital health education and engagement solutions in healthcare settings such as doctors' offices and hospitals. Their products include digital screens and interactive platforms that display educational content for patients while they wait for appointments. The goal is to improve patient understanding, engagement, and communication with healthcare providers. PatientPoint team members work in roles ranging from content creation to technology deployment, supporting the company's mission to enhance the patient experience.

Is Patient Point a good place to work?

Patient Point is a healthcare marketing company that offers roles related to patient engagement and digital advertising. Employee experiences vary, but the company provides opportunities in healthcare technology and marketing, often requiring strong communication skills and familiarity with healthcare environments. Researching specific roles and company reviews can provide more detailed insights.

How does a patient point specialist typically collaborate with healthcare providers and administrative staff?

A Patient Point Specialist works closely with both healthcare providers and administrative teams to ensure seamless patient communication and experience. They often coordinate appointment scheduling, gather patient feedback, and relay important information between patients and medical staff. Effective collaboration requires strong communication skills and the ability to multitask in a fast-paced environment. By facilitating these interactions, Patient Point Specialists help improve patient satisfaction and streamline clinic operations.
What are popular job titles related to Patient Point jobs in Ohio? For Patient Point jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Patient Point jobs in Ohio look for? The top searched job categories for Patient Point jobs in Ohio are:
What cities in Ohio are hiring for Patient Point jobs? Cities in Ohio with the most Patient Point job openings:
Patient Point jobs near you
Infographic showing various Patient Point job openings in Ohio as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,434 per year, or $20.9 per hour.

Patient Access Associate Specialist - Part-Time

Ensemble Health Partners

Lancaster, OH

$17 - $18.15/hr

Part-time

Re-posted 2 hours ago

Ensemble Health Partners rating

6.6

Company rating: 6.6 out of 10

Based on 244 frontline employees who took The Breakroom Quiz

141st of 150 rated financial services

Job description

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
  • This position pays between $17.00 - $18.15/hr based on experience

*This position is an onsite Part-time role, and candidates must be able to work on-site at Fairfield Medical Center, Lancaster, OH

The Opportunity:

The Patient Access Associate Specialist plays a critical role in ensuring a seamless and positive patient experience by accurately managing patient registration and access processes within the healthcare revenue cycle. This role ensures data integrity, regulatory compliance, and a positive patient experience while directly influencing revenue cycle KPIs such as registration accuracy, point-of-service collections, and first-pass claim rates. Serves as the first point of contact for patients onsite in healthcare facilities and are essential in supporting clinical and financial operations for financial health through accurate data entry, auditing, and communication.

Job Responsibilities:

  • Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
  • Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
  • They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.
  • Patient Access staff will be held accountable for point of service goals as assigned.
  • Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
  • Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
  • The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
  • Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
  • Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

Required Experience:

  • 1+ years of customer service experience

  • Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Minimum Education:

  • High School Diploma/GED Required

Certifications:

  • CRCR Required within 6 months of hire (Company Paid)

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