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Patient Observation Assistant Jobs in Springfield, MA

Patient Care Assistant

Granby, CT · On-site

$17 - $17.25/hr

Job Summary The Patient Care Assistant (PCA) supports nursing staff by providing basic patient care ... Observe and report changes in patient condition * Follow infection control and safety protocols

Patient Care Assistant

Hartford, CT · On-site

$17 - $17.25/hr

Job Summary The Patient Care Assistant (PCA) supports nursing staff by providing basic patient care ... Observe and report changes in patient condition * Follow infection control and safety protocols

ED Technician Per Diem

Springfield, MA · On-site

$18.75 - $24.50/hr

Perform and document patient care activities in the Electronic Health Record (EHR). * Provide basic ... constant observation. * Assist with tasks delegated by the Registered Nurse and communicate ...

ED Technician Per Diem

Springfield, MA · On-site

$18.75 - $24.50/hr

Perform and document patient care activities in the Electronic Health Record (EHR). * Provide basic ... constant observation. * Assist with tasks delegated by the Registered Nurse and communicate ...

ED Technician FT Days

Springfield, MA · On-site

$18.75 - $24.50/hr

Perform and document patient care activities in the Electronic Health Record (EHR). * Provide basic ... constant observation. * Assist with tasks delegated by the Registered Nurse and communicate ...

Perform and document patient care activities in the Electronic Health Record (EHR). * Provide basic ... constant observation. * Assist with tasks delegated by the Registered Nurse and communicate ...

ED Technician FT Days

Springfield, MA · On-site

$18.75 - $24.50/hr

Perform and document patient care activities in the Electronic Health Record (EHR). * Provide basic ... constant observation. * Assist with tasks delegated by the Registered Nurse and communicate ...

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Patient Observation Assistant information

See Springfield, MA salary details

$11

$21

$61

How much do patient observation assistant jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for patient observation assistant in Springfield, MA is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.30 per hour, depending on experience, location, and employer.

What are Patient Observation Assistants?

Patient Observation Assistants are healthcare workers responsible for monitoring patients who require close supervision, often due to risks such as falls, confusion, or self-harm. They observe patients’ behavior, alert nurses or medical staff to any changes, and help ensure a safe environment. Their role is crucial in supporting nursing staff and maintaining patient safety, particularly in hospitals or long-term care facilities. They do not provide direct medical care but are essential for preventing accidents and responding quickly to emergencies.

How does a Patient Observation Assistant typically collaborate with nursing staff and other healthcare professionals?

Patient Observation Assistants work closely with nurses and other healthcare team members to ensure patient safety, especially for individuals who may be at risk of falls or require continuous supervision. They regularly communicate observations and any changes in patient behavior or condition to the nursing staff, enabling timely interventions. This collaboration fosters a supportive environment where everyone’s input helps maintain high-quality patient care and safety standards.

Do you need a degree to be a patient observation assistant?

A degree is not typically required to become a patient observation assistant, but relevant certifications, such as CPR or first aid, may be preferred. Most employers focus on relevant experience, communication skills, and the ability to follow instructions rather than formal education levels.

What is the difference between Patient Observation Assistant vs Patient Care Technician?

AspectPatient Observation AssistantPatient Care Technician
Required CredentialsHigh school diploma or equivalent; training in patient observationHigh school diploma; certification or training in patient care
Work EnvironmentHospitals, clinics, long-term care facilitiesHospitals, nursing homes, rehab centers
Employer & Industry UsageHealthcare facilities focusing on patient monitoringBroader patient care roles including basic clinical tasks
Common Search & Comparison IntentUnderstanding roles related to patient monitoringComparing patient support roles in healthcare

The Patient Observation Assistant primarily focuses on monitoring and reporting patient status, often requiring basic training. In contrast, the Patient Care Technician has a broader scope, including assisting with daily activities and basic clinical procedures. Both roles are vital in healthcare settings, but the Patient Care Technician typically involves more hands-on patient care and may require additional certifications.

Can you get hired as a PCT with no experience?

Patient Observation Assistants (PCTs) typically need some healthcare training or certification, but entry-level positions may be available to those without prior experience if they demonstrate strong communication skills and a willingness to learn. Employers often provide on-the-job training, and certifications like CPR can improve chances of hiring. However, having relevant experience or training can increase employment opportunities in this role.

What is the job description of a patient observation assistant?

A patient observation assistant is responsible for monitoring patients' conditions, ensuring their safety, and reporting any changes to medical staff. They may assist with basic care, maintain patient records, and work in healthcare settings such as hospitals or clinics, often requiring good communication skills and attention to detail.

What jobs pay 2000 a day?

Patient Observation Assistants typically do not earn $2000 a day; such high daily rates are usually associated with specialized roles like surgeons, anesthesiologists, or high-level consultants. These positions often require advanced certifications, extensive experience, and work in high-paying industries or settings. Most healthcare support roles, including patient observation, have lower daily earnings.

What are the key skills and qualifications needed to thrive as a Patient Observation Assistant, and why are they important?

To thrive as a Patient Observation Assistant, you need a basic understanding of patient care, strong attention to detail, and often a high school diploma or equivalent. Familiarity with hospital safety protocols, patient monitoring systems, and standard reporting tools is commonly required. Excellent communication, patience, and situational awareness are crucial soft skills for effectively supporting patients and collaborating with healthcare teams. These skills are vital to ensure patient safety, timely reporting of changes, and the overall well-being of those under observation.
What are popular job titles related to Patient Observation Assistant jobs in Springfield, MA? For Patient Observation Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Patient Observation Assistant jobs in Springfield, MA look for? The top searched job categories for Patient Observation Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Patient Observation Assistant jobs? Cities near Springfield, MA with the most Patient Observation Assistant job openings:
Infographic showing various Patient Observation Assistant job openings in Springfield, MA as of June 2026, with employment types broken down into 2% As Needed, 72% Full Time, 21% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,526 per year, or $21.9 per hour.
Patient Care Technician PT/D

Patient Care Technician PT/D

Baystate Health

Springfield, MA

Part-time

Posted 2 days ago


Baystate Health rating

6.5

Company rating: 6.5 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

593rd of 872 rated healthcare providers


Job description

Job Title:
Patient Care Technician
Location: Baystate Medical Center - Springfield, MA
Department: Daly 6A - Acute Care for the Elderly
Shift: Days
Hours: 24 hours/week
Schedule Requirement: Every other weekend and holiday required


Certifications Required: American Heart Association BLS (CPR)

A resume is required to fully evaluate experience.

Join a Leading Healthcare Team at Baystate Health

Baystate Medical Center, a nationally recognized leader in patient safety and quality, is seeking a Patient Care Technician (PCT) to join our dedicated team in the Acute Care for the Elderly Unit on Daly 6A.

Baystate Health is the region's only academic medical center and the leading tertiary care provider in western Massachusetts. Our team is committed to excellence, equity, and innovation in care. We value diversity, compassion, and collaboration, and provide a supportive environment where employees can grow and thrive in their careers.

Position Summary

Under the daily direction of a Registered Nurse (RN), the Patient Care Technician provides direct patient care and supports the clinical team in delivering high-quality, compassionate care. This role includes a variety of bedside responsibilities and technical tasks, including phlebotomy and EKGs. The PCT is expected to manage equipment, assist with procedures, and perform related duties as assigned.

Key Responsibilities
  • Deliver Direct Patient Care: Provide hygiene, mobility support, skin care, and personal assistance tailored to the specific needs of elderly patients.

  • Monitor and Document Vital Signs: Accurately record temperature, blood pressure, pulse, and other basic physiological parameters. Report any significant changes promptly.

  • Support Treatments and Procedures: Perform or assist with procedures as directed, including dressing changes, post-mortem care, and physician-supported exams. Ensure proper patient identification prior to all interventions.

  • Assist with Elimination Needs: Promptly provide access to or assist with bedpans, urinals, and emesis basins. Accurately label and send urine, stool, and sputum specimens within established timeframes.

  • Point of Care Testing: Conduct and document POC testing as required. Monitor patient response and notify appropriate personnel of any concerns.

  • Collaborate with the Care Team: Communicate observations and patient needs clearly to RNs and other team members. Foster a respectful, culturally sensitive environment.

  • Respond to Emergencies: Act quickly and appropriately in emergency situations. Maintain constant awareness of patient safety protocols.

  • Team Contribution: Actively participate in both clinical and non-clinical team functions. Support unit efficiency and contribute to a positive, team-oriented work culture.

  • Special Assignments: Demonstrate competency in one-to-one patient observation and support department-specific care needs.

Qualifications

This position follows a career ladder structure. Final placement level will be determined by recruitment based on experience and qualifications.

Level I

  • Preferred: Completion of Patient Care Technician training or CNA training.

Level II

  • Required: Minimum of 1 year of patient care experience (experience may include acute care, long-term care, or specialty care).

Level III

  • Required: High school diploma or GED.

  • Required: 3+ years of patient care experience, and 1+ year as a Level II PCT at Baystate Health.

  • Preferred: CNA certification.

Level IV

  • Required: High school diploma or GED.

  • Required: 4+ years of acute or specialty-specific patient care experience, and 1+ year as a Level III PCT at Baystate Health.

  • Preferred: CNA certification.

Skills and Competencies
  • Proficient in English (reading, writing, speaking)

  • Strong interpersonal and communication skills

  • Ability to remain calm and professional in fast-paced or high-stress situations

  • Commitment to patient-centered care and team collaboration

Why Choose Baystate Health?

At Baystate, you're more than an employee - you're part of a community. We offer professional development opportunities, internal career mobility, and a culture where compassion and respect are at the heart of everything we do. Whether you're starting your healthcare journey or building on years of experience, you belong at Baystate.

Our Compensation Philosophy

Baystate Health offers a competitive total compensation package including base pay, comprehensive benefits, and employee recognition programs. Compensation decisions are based on a range of factors including skills, experience, training, education, certifications, and internal equity. Please note, the base pay range does not reflect additional incentives or our robust benefits package.

Build a career where your work matters. Apply today to join Baystate Health.

Education:

Non-Graduate (Required)

Certifications:

Basic Life Support - American Heart AssociationAmerican Heart AssociationAmerican Heart Association, Certified Nurse Aide - OtherOtherOther

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$17.01 - $20.12 - $24.12

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.


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