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Patient Navigator Jobs in Santa Rosa, CA (NOW HIRING)

Sonrava Health

PCC - General Offices

Santa Rosa, CA · On-site

$23 - $24/hr

The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our ...

Sonrava Health

PCC - General Offices

Santa Rosa, CA · On-site

$19.25 - $25.25/hr

The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our ...

Sonrava Health

PCC - General Offices

Santa Rosa, CA · On-site

$23 - $24/hr

The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our ...

Sonrava Health

PCC - General Offices

Santa Rosa, CA · On-site

$23 - $24/hr

The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our ...

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All JobsPatient Navigator JobsPatient Navigator Jobs in Santa Rosa, CA

Patient Navigator information

See Santa Rosa, CA salary details

$14

$26

$42

How much do patient navigator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient navigator in Santa Rosa, CA is $26.63, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $28.65 per hour, depending on experience, location, and employer.

What is a patient navigator?

Patient Navigators are professionals who guide patients through the healthcare system, helping them overcome barriers to care and access the services they need. They provide support by coordinating appointments, assisting with insurance issues, and connecting patients with community resources. Patient Navigators often work with individuals facing complex medical diagnoses or those who may have difficulty understanding healthcare processes. Their goal is to improve outcomes by ensuring patients receive timely and appropriate care while reducing stress and confusion.

What does a patient navigator do?

As a patient navigator, sometimes referred to as a patient advocate, your responsibilities are to help coordinate a patient’s experience in the healthcare system. You plan care goals for patients, support and educate them about treatment options, help them understand referrals, assist with admissions and discharge paperwork, and advocate for them to ensure they receive the highest quality care. Patient navigators work for community health organizations, hospitals, and insurance providers. Some are full-time employees, while others are volunteers or freelancers.

What are the key skills and qualifications needed to thrive as a patient navigator, and why are they important?

To thrive as a Patient Navigator, you need a solid understanding of healthcare systems, patient advocacy, and care coordination, often supported by a degree in health sciences or social work. Familiarity with electronic health records (EHR), case management software, and basic medical terminology is typically required. Excellent communication, cultural competency, and problem-solving skills help Patient Navigators build trust and effectively guide patients through complex healthcare processes. These skills are crucial for ensuring patients receive timely care, reducing barriers, and improving overall health outcomes.

How does a patient navigator typically collaborate with healthcare teams to support patient care?

Patient Navigators work closely with multidisciplinary healthcare teams, including physicians, nurses, social workers, and administrative staff, to ensure patients receive coordinated and comprehensive care. They act as a bridge between patients and providers, helping to clarify medical information, schedule appointments, and address barriers to care such as transportation or insurance issues. Regular communication and teamwork are essential, as Patient Navigators often attend care plan meetings and relay critical updates to both patients and healthcare professionals. This collaborative environment helps improve patient outcomes and overall satisfaction with the healthcare experience.

What is the difference between Patient Navigator vs Medical Assistant?

AspectPatient NavigatorMedical Assistant
CredentialsCertifications often include Certified Patient Navigator (CPN) or similarCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentHospitals, clinics, community health programsDoctor's offices, clinics, outpatient facilities
Employer & IndustryHealthcare providers, hospitals, community organizationsMedical practices, outpatient clinics, hospitals
Primary RoleAssist patients in navigating healthcare systems, providing education and supportPerform clinical and administrative tasks, assist with patient care

While both roles work within healthcare settings, Patient Navigators focus on guiding patients through healthcare processes and resources, whereas Medical Assistants handle clinical tasks and administrative support. Understanding these differences helps in choosing the right career path or job search focus.

What qualifications do you need to be a patient navigator?

To become a patient navigator, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary education or certifications in healthcare or social services. Strong communication, organizational skills, and knowledge of healthcare systems are essential, and some positions may require experience in medical settings or related fields.
More about Patient Navigator jobs

What are the most commonly searched types of Patient Navigator jobs in Santa Rosa, CA?

The most popular types of Patient Navigator jobs in Santa Rosa, CA are:

What are popular job titles related to Patient Navigator jobs in Santa Rosa, CA?

For Patient Navigator jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Patient Navigator jobs in Santa Rosa, CA look for?

The top searched job categories for Patient Navigator jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Patient Navigator jobs?

Cities near Santa Rosa, CA with the most Patient Navigator job openings:

Patient Navigator jobs near you
Infographic showing various Patient Navigator job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $55,398 per year, or $26.6 per hour.

Patient Care Support Services Assistant

By the Bay Health

Sonoma, CA • On-site

$25 - $26/hr

Full-time

Re-posted 21 days ago

Job description

This full-time position offers competitive pay, generous benefits and a supportive work environment.

The Patient Care Support Services Assistant supports Patient Care Support Services Manager by maintaining patient records and provide administrative support in compliance with organization policies and procedures and applicable laws and regulations.

Schedule:

Monday - Friday, 8:30am - 5:00pm; includes weekend and holiday rotations

Location:

On-site; Sonoma with occasional travel to Larkspur office as needed

By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.
Essential Duties & Responsibilities include (but are not limited to):

  • Triage all incoming calls from prospective and current patients, caregivers, members of medical community, staff, and public, helping to identify the proper staff member to receive the call in a prompt and courteous manner.
  • Daily Audit chart audits by running and reviewing Epic, Excel, PCSS Admit reports for Admission to Discharge patients to ensure accuracy, working with internal departments, individual staff members as well as external medical community and vendors.
  • Collects and distributes interoffice mail.
  • Facilitates outgoing mail using the USPS mailing system.
  • Assist PCSS Manager on special projects as requested

Education/Experience:

  • High school diploma or general education degree (GED); or three months related experience and/or training; or equivalent combination of education and experience.
  • Minimum of one year's experience performing clerical/administrative tasks preferably in a health care setting.

Pay Range:
$25.00 - $26.00 hourly

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