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Patient Navigator Jobs in Santa Rosa, CA (NOW HIRING)

Petaluma Health Center

Patient Care Coordinator

Petaluma, CA · On-site

$20 - $26.25/hr

Do you enjoy working with a diverse team helping a diverse patient population? Are you exploring career opportunities where you can be trained and enjoy continued professional growth? Are you a ...

Balance Health

Patient Services Representative

Santa Rosa, CA · On-site

$19.25 - $24.25/hr

Expertly answer multiple-line telephone with a consistently amazing attitude - Ensure new patient appointments are scheduled promptly - Schedule/book follow up patient appointments - Take messages ...

Balance Health

Patient Services Representative

Santa Rosa, CA · On-site

$19.25 - $24.25/hr

Ensure new patient appointments are scheduled promptly * Schedule/book follow up patient appointments * Take messages accurately and ensure follow through * Provide superior customer service * Route ...

Balance Health

Patient Services Representative

Santa Rosa, CA · On-site

$19.25 - $24.25/hr

Expertly answer multiple-line telephone with a consistently amazing attitude - Ensure new patient appointments are scheduled promptly - Schedule/book follow up patient appointments - Take messages ...

New

Balance Health

Patient Services Representative

Santa Rosa, CA · On-site

$19.25 - $24.25/hr

Expertly answer multiple-line telephone with a consistently amazing attitude - Ensure new patient appointments are scheduled promptly - Schedule/book follow up patient appointments - Take messages ...

Buckelew

STPH NAVIGATION MANAGER

Santa Rosa, CA · On-site

$80K - $85K/yr

Supervise System Navigators, including recruitment, onboarding, training, and performance ... Patient Navigation Certification, or Community Health Worker certification preferred. * Minimum of ...

New

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Patient Navigator information

See Santa Rosa, CA salary details

$14

$26

$42

How much do patient navigator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for patient navigator in Santa Rosa, CA is $26.63, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $28.65 per hour, depending on experience, location, and employer.

What is a patient navigator?

Patient Navigators are professionals who guide patients through the healthcare system, helping them overcome barriers to care and access the services they need. They provide support by coordinating appointments, assisting with insurance issues, and connecting patients with community resources. Patient Navigators often work with individuals facing complex medical diagnoses or those who may have difficulty understanding healthcare processes. Their goal is to improve outcomes by ensuring patients receive timely and appropriate care while reducing stress and confusion.

What does a patient navigator do?

As a patient navigator, sometimes referred to as a patient advocate, your responsibilities are to help coordinate a patient’s experience in the healthcare system. You plan care goals for patients, support and educate them about treatment options, help them understand referrals, assist with admissions and discharge paperwork, and advocate for them to ensure they receive the highest quality care. Patient navigators work for community health organizations, hospitals, and insurance providers. Some are full-time employees, while others are volunteers or freelancers.

What are the key skills and qualifications needed to thrive as a patient navigator, and why are they important?

To thrive as a Patient Navigator, you need a solid understanding of healthcare systems, patient advocacy, and care coordination, often supported by a degree in health sciences or social work. Familiarity with electronic health records (EHR), case management software, and basic medical terminology is typically required. Excellent communication, cultural competency, and problem-solving skills help Patient Navigators build trust and effectively guide patients through complex healthcare processes. These skills are crucial for ensuring patients receive timely care, reducing barriers, and improving overall health outcomes.

How does a patient navigator typically collaborate with healthcare teams to support patient care?

Patient Navigators work closely with multidisciplinary healthcare teams, including physicians, nurses, social workers, and administrative staff, to ensure patients receive coordinated and comprehensive care. They act as a bridge between patients and providers, helping to clarify medical information, schedule appointments, and address barriers to care such as transportation or insurance issues. Regular communication and teamwork are essential, as Patient Navigators often attend care plan meetings and relay critical updates to both patients and healthcare professionals. This collaborative environment helps improve patient outcomes and overall satisfaction with the healthcare experience.

What is the difference between Patient Navigator vs Medical Assistant?

AspectPatient NavigatorMedical Assistant
CredentialsCertifications often include Certified Patient Navigator (CPN) or similarCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentHospitals, clinics, community health programsDoctor's offices, clinics, outpatient facilities
Employer & IndustryHealthcare providers, hospitals, community organizationsMedical practices, outpatient clinics, hospitals
Primary RoleAssist patients in navigating healthcare systems, providing education and supportPerform clinical and administrative tasks, assist with patient care

While both roles work within healthcare settings, Patient Navigators focus on guiding patients through healthcare processes and resources, whereas Medical Assistants handle clinical tasks and administrative support. Understanding these differences helps in choosing the right career path or job search focus.

What qualifications do you need to be a patient navigator?

To become a patient navigator, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary education or certifications in healthcare or social services. Strong communication, organizational skills, and knowledge of healthcare systems are essential, and some positions may require experience in medical settings or related fields.
More about Patient Navigator jobs

What are the most commonly searched types of Patient Navigator jobs in Santa Rosa, CA?

The most popular types of Patient Navigator jobs in Santa Rosa, CA are:

What job categories do people searching Patient Navigator jobs in Santa Rosa, CA look for?

The top searched job categories for Patient Navigator jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Patient Navigator jobs?

Cities near Santa Rosa, CA with the most Patient Navigator job openings:

Patient Navigator jobs near you
Infographic showing various Patient Navigator job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $55,398 per year, or $26.6 per hour.

Patient Care Coordinator

Petaluma Health Center

Petaluma, CA • On-site

$25 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Description
Do you want to make a difference in your community?
Do you enjoy working with a diverse team helping a diverse patient population?
Are you exploring career opportunities where you can be trained and enjoy continued professional growth?
Are you a seasoned dental receptionist looking for a home?
We offer competitive salary and generous benefits including paid time off, retirement, medical, dental, vision, wellness and continuing education. You will also benefit from consistent hours and schedules. We have been voted as one of the Best Places to work in the Bay area for the past 11 years. We are nationally recognized for having best practices in the provision of dental care and for our quality improvement program. We are located in beautiful wine country, between rolling hills and the rugged coast.
FULL TIME EMPLOYEE BENEFITS:
  • 21 Days of Paid Time Off
  • 10 Observed Holidays
  • Medical Insurance (Entire deductible paid by us!)
  • 30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)
  • Dental Insurance
  • Vision Insurance
  • Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness!
  • 401K Matching after 1 year of employment
  • Flexible Spending Account, Dependent Care FSA
  • Life Insurance (included at no cost to the employee)
  • Long Term Disability (included at no cost to the employee)
  • Employee Assistance Program (included at no cost to the employee)

Summary: The Dental Patient Care Coordinator I is the initial resource person for patients entering the Petaluma Health Center Dental Clinic, and sets the tone for welcoming patients. Responsible for managing all aspects of the practice's schedule. Responsible for managing a variety of other duties related to prospective and existing patients, including coordinating all elements before, during, and following the patient appointment.
Areas of Responsibility:
  • Responsible for greeting, timely patient registration, check in and check out procedures
  • Introduce new patients to the practice by going over health history, explaining the doctor's examination, and describing any other features about the practice that should be highlighted
  • Conducts treatment consultations with all new patients and with existing patients when new treatment plans are created
  • Schedules appointments according to policy and scheduling templates. Maintains the practice schedule on a daily basis
  • Understands the practice's policy on working with dental benefit plans and is prepared to educate patients on their dental benefits. Coordinates this effort with their supervisor
  • Keeps the dental record up to date; works on CC list, ASAP list, Active/Inactive list, Referrals list, Unscheduled treatment plans as delegated

Education/Experience:
  • High school graduate or equivalent
  • Minimum of 1-year experience in a health care related field or customer service experience
  • Experience providing strong customer service
  • Dental experience preferred

Language Skills: Ability to read and write English and Spanish effectively required.
Petaluma health Center is an Equal Opportunity Employer. Petaluma health Center does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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