Job TitleTechnical Consultant - Patient Monitoring (Field: Pacific Northwest)Job Description
Technical Consultant-Patient Monitoring (Field:Pacific Northwest)
Launch your career as a Technical Consultant in our Hospital Patient Monitoring business, where you'll build hands-on expertise installing and supporting advanced patient monitoring solutions, partner with diverse teams and customers, and play a direct role in delivering reliable, high-impact technology that improves patient care and outcomes.
Deliver onsite and remote technical support, responding quickly to customer issues and minimizing disruption to clinical and operational workflows. Ensure reliable system performance by diagnosing and resolving system, network, and application issues using structured troubleshooting approaches.
Support the fulllifecycleof complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing. Apply an understanding of customer environments and requirements to ensure systems are implemented effectively and optimized for long-term performance.
Troubleshoot and resolve technical challenges using approved tools, test equipment, and diagnostic methodologies. Analyze root causes and implement sustainable solutions that improve system stability and reduce recurring issues.
Maintain accurate and detailed documentation of system configurations, troubleshooting activities, and support procedures. Follow configuration management and version control practices to ensure consistency, knowledge sharing, and scalable support for future implementations.
Collaborate with cross-functional teams includingseniorengineers, clinical partners, sales, and service teams to deliver high-quality outcomes. Continuously build technical expertise and contribute to knowledge sharing and improvement initiatives that enhance service delivery and customer satisfaction.
You've acquired2.5+ yearsofprofessionalworking experience in ITservicesor related technical environments, preferably in a fieldorhospital-basedhealthcareenvironment. Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
Your skills include a foundational understanding of IT systems, networking concepts, and technical troubleshooting;computernetworking certificationpreferred(e.g. CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent/higher levelcertification). CCNA encouraged for career progression.
You have an associate degree in computer science, biomedical, engineering, or related fieldof study, or equivalent combination of education and above listed experience. Bachelor's degree preferred.
Work flexible hours (based on business needs to includenon-standard work hours,overtime, weekends, and on-call rotations).
You'rea detail-oriented, collaborative problem solver with strong organization and communication skills, a disciplined approach to structured processes, and a growth mindset focused on continuous learning and delivering a positive customer experience.
We believe that we are better together thanapart.For our office-based teams, this means working in-person at least 3 days per week.Onsite roles require full-time presence in the company's facilities.Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
We are a health technology company.We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to thequalityhealthcare that we all deserve.Do the work of your life to help improve the lives of others.
Philips TransparencyDetails
The hourly pay range for this position inOregon is $29.00to $45.00, plus overtime eligible.
The hourly pay range for this position inWashington is $32.00to $51.00, plus overtime eligible.
This role also includesfield serviceincentivebonus plans, on-call pay,companyfleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs,geographicallocation, and internal equity.
In addition, other compensation, such as anannual incentiveplan, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be foundhere.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
US work authorization is a precondition of employment.The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefitswill notbe provided for this position.For this position, you must reside inorwithin commuting distance tothe Pacific Northwest.
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.