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Patient Manager Jobs in Indiana (NOW HIRING)

Marion Health

Patient Experience Manager

Marion, IN · On-site

The Patient Experience Manager responsibilities include: * Oversight and responsibility for enhancing and continually improving the overall experience of patients and families throughout Marion ...

Marion Health

Patient Experience Manager

Marion, IN · On-site

Patient Experience Manager Leadership responsibility for establishing and achieving system-wide adoption of a program for service excellence within Marion Health. Responsible for designing ...

Marion Health

Patient Experience Manager

Marion, IN · On-site

The Patient Experience Manager responsibilities include: * Oversight and responsibility for enhancing and continually improving the overall experience of patients and families throughout Marion ...

Gentiva Hospice

Patient Care Manager

Indianapolis, IN · On-site

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the ...

Gentiva Hospice

Patient Care Manager

Indianapolis, IN · On-site

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the ...

Concentra

Patient Service Specialist

Fishers, IN · On-site

$15.25 - $20.75/hr

Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms * Follow HIPAA guidelines and safety rules * Attend center staff meetings * Participate in ...

Concentra

Patient Service Specialist PRN

Goshen, IN · On-site

$14.25 - $19.75/hr

Check in patients using appropriate patient management system * Explain all required forms to patients and ensure proper completion of all paperwork * Answer incoming telephone lines and direct the ...

Concentra

Patient Service Specialist PRN

Fishers, IN · On-site

$14.75 - $20/hr

Check in patients using appropriate patient management system * Explain all required forms to patients and ensure proper completion of all paperwork * Answer incoming telephone lines and direct the ...

Concentra

Patient Service Specialist PRN

Fishers, IN · On-site

$14.75 - $20/hr

Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms * Follow HIPAA guidelines and safety rules * Attend center staff meetings * Participate in ...

Concentra

Patient Service Specialist PRN

Fishers, IN

$14.75 - $20/hr

Check in patients using appropriate patient management system * Explain all required forms to patients and ensure proper completion of all paperwork * Answer incoming telephone lines and direct the ...

Concentra

Patient Service Specialist PRN

Fishers, IN

$14.75 - $20/hr

Check in patients using appropriate patient management system * Explain all required forms to patients and ensure proper completion of all paperwork * Answer incoming telephone lines and direct the ...

Concentra

Patient Service Specialist PRN

Goshen, IN · On-site

$14.50 - $19.75/hr

Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms * Follow HIPAA guidelines and safety rules * Attend center staff meetings * Participate in ...

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Patient Manager information

See Indiana salary details

$14

$37

$66

How much do patient manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patient manager in Indiana is $37.96, according to ZipRecruiter salary data. Most workers in this role earn between $22.40 and $48.94 per hour, depending on experience, location, and employer.

What is a patient manager?

A Patient Manager is a healthcare professional responsible for overseeing the care and experience of patients within a medical facility or healthcare system. Their duties often include coordinating treatment plans, ensuring patients understand their care options, acting as a liaison between patients and medical staff, and helping to resolve any issues related to patient services. Patient Managers work to improve patient satisfaction, streamline communication, and support both clinical and administrative teams. They play a key role in delivering high-quality, patient-centered care.

What are the key skills and qualifications needed to thrive as a patient manager?

To thrive as a Patient Manager, you need strong organizational skills, healthcare administration knowledge, and typically a relevant degree or certification in health management. Familiarity with electronic health record (EHR) systems, patient scheduling software, and healthcare compliance standards is essential. Excellent communication, problem-solving abilities, and empathy are crucial soft skills for coordinating care and supporting both patients and staff. These competencies ensure efficient patient flow, high-quality care delivery, and positive patient experiences within healthcare settings.

How does a patient manager typically collaborate with healthcare providers and administrative staff to ensure quality patient care?

As a Patient Manager, you play a crucial role in coordinating between patients, healthcare providers, and administrative teams. You’ll regularly communicate with doctors, nurses, and support staff to schedule appointments, address patient concerns, and facilitate care plans. This collaboration helps streamline patient flow, resolve issues efficiently, and maintain high standards of care. Building strong relationships within the team is essential for anticipating needs and ensuring patients have a positive experience throughout their treatment journey.

What is the difference between Patient Manager vs Medical Office Coordinator?

AspectPatient ManagerMedical Office Coordinator
CredentialsTypically requires healthcare administration or management experience; certifications like Certified Medical Manager (CMM) are commonOften requires medical office administration experience; certifications like Certified Medical Office Manager (CMOM) are beneficial
Work EnvironmentHospitals, clinics, healthcare facilities managing patient flow and administrative tasksMedical offices, clinics handling scheduling, billing, and patient records
Employer & Industry UsageHealthcare providers, hospitals, clinicsPrivate practices, outpatient clinics, healthcare organizations

While both roles involve healthcare administration, a Patient Manager focuses more on overseeing patient services and care coordination, whereas a Medical Office Coordinator handles daily administrative tasks like scheduling and billing. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Patient jobs in Indiana?

The most popular types of Patient jobs in Indiana are:

What cities in Indiana are hiring for Patient Manager jobs?

Cities in Indiana with the most Patient Manager job openings:

Patient Manager jobs near you
Infographic showing various Patient Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $78,948 per year, or $38 per hour.

Patient Services Manager

Bridgeview Eye Partners

Auburn, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

POSITION SUMMARY: The Patient Service Manager is responsible for leading and developing the patient service team while overseeing daily front-office operations to ensure exceptional patient experience and efficient practice performance. This position serves as a key leader within the practice, responsible for staff scheduling, performance management, operational standards, and patient service excellence. The Patient Service Manager works closely with the Practice Manager and doctors to support practice growth, achieve key performance indicators, and maintain a positive, patient-focused culture.
POSITION LOCATION: 750 N Grandstaff Dr, Auburn, IN 46706
WHAT WE OFFER:
  • Salary based on relevant knowledge and experience
  • 6.5 paid holidays each year, plus 2 floating holidays
  • Approximately 8 days of Paid Time Off (PTO) during your first year of employment
  • Comprehensive benefits package including medical, dental, vision, and 401(k)
  • Company-paid certification programs that provide opportunities for professional development and wage increases upon successful completion
  • Career advancement opportunities throughout the organization, including pathways into expanded leadership and management roles
  • A supportive team environment focused on growth, development, and exceptional patient care

ESSENTIAL RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Team Leadership: Lead, coach, and develop front-office staff while fostering a positive, patient-focused culture. Create staff schedules, review timecards, support training efforts, and ensure compliance with company policies and attendance expectations.
  • Patient Experience: Oversee patient check-in and check-out processes, manage patient flow, and help resolve service concerns to ensure an exceptional patient experience. Support clinical operations as needed, including chart preparation and patient testing.
  • Operations & Financial Management: Coordinate daily office operations, including end-of-day responsibilities, cash handling, daily deposits, bank runs, insurance filing, claim follow-up, and accounts receivable support. Monitor operational processes to ensure accuracy, efficiency, and financial accountability.
  • Performance & Growth: Monitor and drive key performance indicators (KPIs), uphold operational standards, and identify opportunities to improve team performance, patient satisfaction, and practice efficiency.
  • Compliance & Practice Standards: Ensure compliance with HIPAA, company policies, and regulatory requirements while maintaining a safe, organized, and professional environment for patients and staff.
  • Other Duties: Perform additional responsibilities as assigned by the Practice Manager, Operations Director, and doctors.

EDUCATION AND/OR EXPERIENCE:
  • High school diploma or equivalent required.
  • Associate's or Bachelor's degree preferred.
  • Previous supervisory or management experience preferred.
  • Experience in healthcare, optometry, ophthalmology, or medical office operations preferred.

COMPETENCIES:
  • Strong leadership, coaching, and team-building skills
  • Excellent organizational, time management, and multitasking abilities
  • Effective problem-solving and decision-making skills
  • Strong interpersonal, written, and verbal communication skills
  • Customer service mindset with a commitment to delivering an exceptional patient experience
  • Ability to build positive working relationships with patients, providers, staff, and support teams
  • Proactive, adaptable, and able to perform effectively in a fast-paced environment
  • Basic understanding of financial, operational, and performance metrics
  • Ability to maintain confidentiality and comply with company policies and regulatory requirements
  • Dependable attendance and flexibility to work occasional evenings and weekends as business needs require

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):
  • Physical Activity: Standing for sustained periods of time, Stooping, Grasping, Lifting, Talking, Hearing.
  • Physical requirements: Light work. Must be able to lift up to 15 lbs on a regular basis from floor to waist, 5 lbs from waist to shoulder, and 5 lbs from shoulder to overhead.
  • The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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