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How much do patient liaison concierge jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for patient liaison concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a patient liaison concierge?

A Patient Liaison Concierge is a healthcare professional who acts as a bridge between patients, their families, and medical staff. Their primary role is to ensure patients have a smooth, comfortable, and informed experience during their hospital stay or medical visit. They assist with scheduling appointments, answering questions, coordinating services, and addressing any concerns or special needs. Patient Liaison Concierges help improve communication, reduce stress, and enhance overall patient satisfaction. They often work in hospitals, clinics, or specialized medical centers.

How does a patient liaison concierge collaborate with healthcare providers and administrative staff to enhance the patient experience?

A Patient Liaison Concierge works closely with both healthcare providers and administrative teams to ensure patients receive timely information, support, and guidance throughout their care journey. They often coordinate appointments, relay patient concerns to medical staff, and help resolve logistical issues such as billing or transportation. This collaboration requires strong communication skills and the ability to multitask, as the role serves as a bridge between patients and the broader healthcare team, aiming to make the patient's experience as smooth and stress-free as possible.

What are the key skills and qualifications needed to thrive as a patient liaison concierge, and why are they important?

A Patient Liaison Concierge should possess a strong background in customer service, healthcare administration, and patient advocacy, often supported by a relevant associate's or bachelor's degree. Familiarity with hospital information systems, electronic health records (EHRs), and scheduling software is typically required. Exceptional interpersonal communication, problem-solving, and cultural sensitivity are vital soft skills for excelling in this role. These competencies are essential for ensuring a positive patient experience, effective coordination of care, and seamless communication between patients, families, and healthcare teams.

What is the difference between Patient Liaison Concierge vs Patient Coordinator?

AspectPatient Liaison ConciergePatient Coordinator
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; healthcare or administrative experience
Work EnvironmentHospitals, clinics, healthcare facilities focusing on patient experienceMedical offices, hospitals, clinics managing patient appointments and records
Employer & Industry UsageHealthcare providers emphasizing patient satisfactionHealthcare providers coordinating patient care and scheduling
Common Search & ComparisonPatient Liaison Concierge vs Patient Coordinator

The main difference is that a Patient Liaison Concierge focuses on enhancing patient experience and providing personalized assistance, while a Patient Coordinator manages appointments, records, and care logistics. Both roles support patient needs but differ in scope and daily responsibilities.

What cities are hiring for Patient Liaison Concierge jobs?

Cities with the most Patient Liaison Concierge job openings:

What states have the most Patient Liaison Concierge jobs?

States with the most job openings for Patient Liaison Concierge jobs include:

What are popular job titles related to Patient Liaison Concierge jobs?

For Patient Liaison Concierge jobs, the most frequently searched job titles are:

Infographic showing various Patient Liaison Concierge job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 19% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Patient liaison

Freehold, NJ • On-site

REVITALIZE MEDICAL AESTHETICS AND W
See more jobs at REVITALIZE MEDICAL AESTHETICS AND Wexternal

$25 - $30/hr

Full-time

Re-posted yesterday

Job description

Patient Liaison
Revitalize BodyMD – Freehold, NJ

Full-Time

Are you passionate about helping people transform their health? Do you thrive on building relationships and delivering exceptional customer service? Revitalize BodyMD is seeking a compassionate, organized, and proactive Patient Success Manager to guide patients through their wellness journey.
As the primary point of contact for our patients, you will ensure a seamless, concierge-level experience—from the first phone call through ongoing care. You'll work closely with our physician and clinical team to coordinate treatment plans, support patient education, and help patients stay engaged with their health goals.
Responsibilities
  • Build strong relationships with patients and provide exceptional service.
  • Guide new patients through the consultation and onboarding process.
  • Coordinate follow-up appointments, lab work, and medication refills.
  • Track hormone therapy, weight loss, IV therapy, peptide, and regenerative medicine patients to ensure they stay on schedule.
  • Manage patient communication via phone, email, text, and patient portal.
  • Maintain accurate documentation in Cerbo EMR.
  • Support patient retention, memberships, referrals, and review requests.
  • Collaborate with the physician and team to deliver an outstanding patient experience.
Qualifications
  • 2+ years of experience in healthcare, medical office, concierge medicine, aesthetics, or wellness preferred.
  • Outstanding communication and interpersonal skills.
  • Highly organized with excellent attention to detail.
  • Strong computer skills; EMR experience (Cerbo preferred).
  • Positive attitude, problem-solving mindset, and ability to multitask.
  • Passion for wellness, hormone optimization, and helping patients achieve their health goals.
What We Offer
  • Competitive pay based on experience
  • Opportunities for professional growth
  • Supportive, team-oriented environment
  • Employee discounts on wellness and aesthetic services
  • The opportunity to make a meaningful impact on patients' lives every day
If you're committed to providing exceptional patient care and want to be part of a growing practice focused on longevity and wellness, we'd love to hear from you!