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Patient Experience Manager Jobs in Delaware (NOW HIRING)

ZOLL LifeVest

Patient Service Representative

Wilmington, DE · On-site

$17 - $21.50/hr

Manage device and garment inventory * Disclose family relationship with any potential referral source Qualifications: * Have 1 year patient care experience * Patient experience must be in a paid ...

ZOLL LifeVest

Patient Service Representative

Wilmington, DE · On-site

$17 - $21.50/hr

Manage device and garment inventory * Disclose family relationship with any potential referral source Qualifications: * Have 1 year patient care experience * Patient experience must be in a paid ...

ZOLL Medical

Patient Service Representative

Wilmington, DE · On-site

$17 - $21.50/hr

Manage device and garment inventory * Disclose family relationship with any potential referral source Qualifications: * Have 1 year patient care experience * Patient experience must be in a paid ...

ZOLL LifeVest

Patient Service Representative

Dover, DE · On-site

$17.50 - $22.25/hr

Manage device and garment inventory * Disclose family relationship with any potential referral source Qualifications: * Have 1 year patient care experience * Patient experience must be in a paid ...

ZOLL LifeVest

Patient Service Representative

Wilmington, DE · On-site

$17 - $21.50/hr

Manage device and garment inventory * Disclose family relationship with any potential referral source Qualifications: * Have 1 year patient care experience * Patient experience must be in a paid ...

ZOLL LifeVest

Patient Service Representative

Dover, DE · On-site

$17.50 - $22.25/hr

Manage device and garment inventory * Disclose family relationship with any potential referral source Qualifications: * Have 1 year patient care experience * Patient experience must be in a paid ...

Walgreens

Pharmacy Manager

Wilmington, DE · On-site

$63 - $74.25/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

Walgreens

Pharmacy Manager

Delmar, DE · On-site

$62.75 - $74/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

Walgreens

Pharmacy Manager

Bridgeville, DE · On-site

$67.05 - $90.55/hr

Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory ... Patient Experience * Engages patients by greeting them and offering assistance with products and ...

Walgreens

Pharmacy Manager

Newark, DE · On-site

$67.05 - $90.55/hr

Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory ... Patient Experience * Engages patients by greeting them and offering assistance with products and ...

Walgreens

Pharmacy Manager

Newark, DE · On-site

$67.05 - $90.55/hr

Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory ... Patient Experience * Engages patients by greeting them and offering assistance with products and ...

Walgreens

Pharmacy Manager

Newark, DE · On-site

$67.05 - $90.55/hr

Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory ... Patient Experience * Engages patients by greeting them and offering assistance with products and ...

Walgreens

Pharmacy Manager

Wilmington, DE · On-site

$63 - $74.25/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

Walgreens

Pharmacy Manager

Newark, DE · On-site

$67.05 - $90.55/hr

Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory ... Patient Experience * Engages patients by greeting them and offering assistance with products and ...

Walgreens

Pharmacy Manager

Smyrna, DE · On-site

$56.75 - $66.75/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

Walgreens

Pharmacy Manager

Bridgeville, DE · On-site

$67.05 - $90.55/hr

Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory ... Patient Experience * Engages patients by greeting them and offering assistance with products and ...

Walgreens

Pharmacy Manager

Smyrna, DE · On-site

$56.75 - $66.75/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

Walgreens

Pharmacy Manager

Wilmington, DE · On-site

$63 - $74.25/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

Walgreens

Pharmacy Manager

Wilmington, DE · On-site

$63 - $74.25/hr

Patient Experience * Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive ...

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Showing results 21-40

All JobsPatient Experience JobsPatient Experience Manager JobsPatient Experience Manager Jobs in Delaware

Patient Experience Manager information

See Delaware salary details

$15

$39

$69

How much do patient experience manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for patient experience manager in Delaware is $39.92, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $51.49 per hour, depending on experience, location, and employer.

What does a patient experience manager do?

A Patient Experience Manager ensures that patients receive high-quality, compassionate care by improving processes, communication, and overall satisfaction in healthcare settings. They analyze patient feedback, implement service improvements, and work with medical staff to enhance the overall patient journey. Their role often includes training staff, addressing complaints, and fostering a patient-centered culture.

What are some typical responsibilities of a patient experience manager during a workweek?

A Patient Experience Manager often spends their week reviewing patient satisfaction scores, developing strategies to address service gaps, and collaborating with clinical and administrative teams to implement improvement initiatives. They frequently interact directly with patients to resolve concerns, gather feedback, and ensure their voices are heard in decision-making processes. Additionally, they lead staff training on communication and service excellence, analyze data for trends, and report findings to senior leadership. This role blends hands-on problem solving with strategic planning in a collaborative, patient-centered environment.

What are the key skills and qualifications needed to thrive in the patient experience manager position, and why are they important?

To thrive as a Patient Experience Manager, you need a background in healthcare administration, strong analytical skills, and experience in process improvement, often supported by a bachelor’s degree in health administration or a related field. Familiarity with patient satisfaction survey platforms, CRM systems, and metrics like HCAHPS is commonly required. Exceptional interpersonal skills, conflict resolution, and leadership abilities help you effectively engage with staff and address patient concerns. These skills ensure an enhanced patient journey, stronger organizational reputation, and continuous quality improvement within healthcare settings.

What are the most commonly searched types of Patient Experience jobs in Delaware?

The most popular types of Patient Experience jobs in Delaware are:

What are popular job titles related to Patient Experience Manager jobs in Delaware?

For Patient Experience Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Patient Experience Manager jobs in Delaware look for?

The top searched job categories for Patient Experience Manager jobs in Delaware are:

What cities in Delaware are hiring for Patient Experience Manager jobs?

Cities in Delaware with the most Patient Experience Manager job openings:

Patient Experience Manager jobs near you
Infographic showing various Patient Experience Manager job openings in Delaware as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $83,038 per year, or $39.9 per hour.

Patient Service Representative

ZOLL LifeVest

Wilmington, DE • On-site

$17 - $21.50/hr

Other

Re-posted 26 days ago

Job description

Patient Service Representative (PSR)

Remote independent contract worker position

Competitive fee for service

Flexibility – work around your schedule

Lifesaving medical technology

The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives.

Preferred candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.

Summary description:

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest®.

LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.

This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off.

Responsibilities:
  • Contact caregivers and family to schedule services
  • Willingness to accept assignments which could include daytime, evenings, and/or weekends.
  • Travel to patient's homes and health care facilities to provide services
  • Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®
  • Program LifeVest® according to the prescribing physician's orders
  • Measure the patient and determine correct garment size
  • Review with patient, and have patient sign, all necessary paperwork applicable to the service.
  • Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
  • Manage device and garment inventory
  • Disclose family relationship with any potential referral source
Qualifications:
  • Have 1 year patient care experience
    • Patient experience must be in a paid professional environment (not family caregiver)
  • Patient experience must be documented on resume
  • Completion of background check
    • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
  • Disclosure of personal NPI number (if applicable)
  • Valid driver's license and car insurance and/or valid state ID
  • Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
  • Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

Apply