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Patient Experience Associate Jobs in Springfield, TN

Middle Tennessee Internal Med

Front Desk

Nashville, TN · On-site

$13.50 - $17.50/hr

Join our dynamic team at Middle Tennessee Internal Medicine as a Front Desk Associate! In this ... Collaborate with medical staff to ensure a seamless patient experience. Handle patient concerns ...

R1

HIM Associate

Nashville, TN · On-site

$16.61 - $22.95/hr

R1 is the leading provider of technology-driven solutions that transform the patient experience and ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

R1

HIM Associate

Nashville, TN · On-site

$16.61 - $22.95/hr

R1 is the leading provider of technology-driven solutions that transform the patient experience and ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

SEES Group

Surgery Counselor

Nashville, TN · On-site

$18 - $23.50/hr

Ensures 20/20 Patient Experience by: * Anticipating patient's registration and billing needs ... Associate's or Bachelor's degree in healthcare administration or a related field preferred.

Neighborhood Health

Patient Navigator

Nashville, TN

$19.25 - $26.25/hr

The Patient Navigator will work within Neighborhood Health communities to enroll members in ... associate's degree or experience equivalent. Qualifying full-time eligibility determination ...

Neighborhood Health

Patient Navigator

Springfield, TN · On-site

$19 - $25.75/hr

The Patient Navigator will work within Neighborhood Health communities to enroll members in ... associate's degree or experience equivalent. Qualifying full-time eligibility determination ...

Neighborhood Health

Patient Navigator

Springfield, TN

$19 - $25.75/hr

The Patient Navigator will work within Neighborhood Health communities to enroll members in ... associate's degree or experience equivalent. Qualifying full-time eligibility determination ...

Neighborhood Health

Patient Navigator

Nashville, TN · On-site

$19.25 - $26.25/hr

The Patient Navigator will work within Neighborhood Health communities to enroll members in ... associate's degree or experience equivalent. Qualifying full-time eligibility determination ...

Results Physiotherapy

Patient Care Coordinator

Nashville, TN · On-site

$17 - $22.25/hr

Monitor and influence arrival rate through creation of a great customer experience * Practice ... Constantly communicates with associates, must be able to hear and speak to accurately exchange ...

Results Physiotherapy

Patient Care Coordinator

Nashville, TN · On-site

$17 - $22.25/hr

Monitor and influence arrival rate through creation of a great customer experience * Practice ... Constantly communicates with associates, must be able to hear and speak to accurately exchange ...

Results Physiotherapy

Patient Care Coordinator

Nashville, TN · On-site

$17 - $22.25/hr

Monitor and influence arrival rate through creation of a great customer experience * Practice ... Constantly communicates with associates, must be able to hear and speak to accurately exchange ...

Results Physiotherapy

Patient Care Coordinator

Nashville, TN · On-site

$17 - $22.25/hr

Monitor and influence arrival rate through creation of a great customer experience * Practice ... Constantly communicates with associates, must be able to hear and speak to accurately exchange ...

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Showing results 21-40

All JobsPatient Experience Associate JobsPatient Experience Associate Jobs in Springfield, TN

Patient Experience Associate information

See Springfield, TN salary details

$11

$22

$29

How much do patient experience associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for patient experience associate in Springfield, TN is $22.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $26.78 per hour, depending on experience, location, and employer.

What is a patient experience associate?

A Patient Experience Associate is a healthcare professional responsible for ensuring that patients have a positive and comfortable experience during their visit to a medical facility. They typically assist with patient intake, answer questions, address concerns, and act as a liaison between patients and medical staff. Their goal is to improve patient satisfaction by providing compassionate support, resolving issues, and facilitating clear communication. Patient Experience Associates may also collect feedback from patients to help healthcare organizations enhance their services.

How does a patient experience associate typically collaborate with clinical staff to improve patient satisfaction?

Patient Experience Associates work closely with nurses, doctors, and other clinical staff to address patient concerns and ensure a positive experience throughout their healthcare journey. They often act as a liaison, communicating feedback from patients to the care team and helping to resolve issues in real time. This collaborative approach helps identify areas for improvement and ensures that patient needs are met promptly and professionally. Regular meetings and interdisciplinary rounds are common opportunities for Patient Experience Associates to contribute insights and advocate for patient-centered solutions.

What are the key skills and qualifications needed to thrive as a patient experience associate, and why are they important?

To thrive as a Patient Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHRs), and appointment scheduling software is important for daily tasks. Exceptional interpersonal skills, problem-solving ability, and empathy help you connect with patients and resolve concerns effectively. These skills and qualities are crucial for ensuring a positive patient experience, enhancing satisfaction, and supporting smooth healthcare operations.

What is the difference between Patient Experience Associate vs Patient Services Coordinator?

AspectPatient Experience AssociatePatient Services Coordinator
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; healthcare customer service experience
Work EnvironmentHospitals, clinics, outpatient centersHospitals, clinics, healthcare facilities
Primary ResponsibilitiesEnhancing patient satisfaction, addressing concerns, guiding patientsScheduling, patient communication, coordinating services
Industry UsageCommonly used in healthcare settings to improve patient experienceUsed in healthcare to manage patient interactions and logistics

The Patient Experience Associate focuses on improving patient satisfaction and addressing concerns, while the Patient Services Coordinator handles scheduling and logistical tasks. Both roles are vital in healthcare settings and often overlap in patient interaction, but their primary functions differ.

What job categories do people searching Patient Experience Associate jobs in Springfield, TN look for?

The top searched job categories for Patient Experience Associate jobs in Springfield, TN are:

What cities near Springfield, TN are hiring for Patient Experience Associate jobs?

Cities near Springfield, TN with the most Patient Experience Associate job openings:

Patient Experience Associate jobs near you
Infographic showing various Patient Experience Associate job openings in Springfield, TN as of August 2026, with employment types broken down into 11% As Needed, 67% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,994 per year, or $22.1 per hour.

Front Desk

Middle Tennessee Internal Med

Nashville, TN • On-site

$13.50 - $17.50/hr

Other

PTO

This job post has expired today. Applications are no longer accepted.

Job description

Benefits:

Free food & snacks

Employee discounts

Paid time off

About the Role:

Join our dynamic team at Middle Tennessee Internal Medicine as a Front Desk Associate! In this vital role, you'll be the first point of contact for our patients, ensuring a warm welcome and efficient service in our busy Nashville clinic.

Responsibilities:

Greet patients and visitors with a friendly and professional demeanor.

Manage appointment scheduling and patient check-in/check-out processes.

Answer phone calls and respond to inquiries with accurate information.

Maintain patient records and ensure confidentiality in compliance with HIPAA.

Process insurance verifications and collect payments as necessary.

Collaborate with medical staff to ensure a seamless patient experience.

Handle patient concerns with empathy and professionalism.

Requirements:

High school diploma or equivalent; additional education in healthcare administration is a plus.

Previous experience in a medical office or front desk role preferred.

Strong communication and interpersonal skills.

Proficiency in electronic medical records (EMR) systems.

Ability to multitask and thrive in a fast-paced environment.

Detail-oriented with excellent organizational skills.

Compassionate and patient-focused demeanor.

Basic knowledge of insurance processes and medical terminology.

About Us:

Middle Tennessee Internal Medicine has been serving the Nashville community for over 15 years, providing exceptional healthcare with a personal touch. Our patients love us for our dedicated staff and comprehensive services, while our employees appreciate the supportive work environment and opportunities for growth.

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