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Patient Engagement Remote Jobs in Raleigh, NC (NOW HIRING)

GSK

USMA MSL Director, Specialty (Hepatology)

Durham, NC · On-site +1

$221K - $368K/yr

Are you energized by developing MSL team capabilities to achieve world-class scientific engagement ... LI-GSK #Remote Skills Digital Fluency, Enterprise Thinking, External Stakeholder Management, High ...

TEKsystems

Revenue Integrity Manager

Raleigh, NC · Remote

$86K - $142K/yr

Promote and emulate a patient-centric and customer service-oriented culture. Community Engagement ... Workplace Type This is a fully remote position. Application Deadline This position is anticipated ...

COMPASS Pathways

HEOR Science Liaison

Raleigh, NC · On-site +1

Location: Remote in the United States. Reports to: Director, HEOR. Roles and responsibilities ... External Scientific Engagement * Identify, cultivate, and maintain peer-to-peer relationships with ...

IQVIA

Asset Commercialization Partner

Durham, NC · On-site +1

$168K - $469K/yr

... IQVIA a positive engagement return-on-investment * Prepare analytical proof points and ... remote or based in a US IQVIA office location. IQVIA is a leading global provider of clinical ...

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All JobsPatient Engagement JobsPatient Engagement Remote JobsPatient Engagement Remote Jobs in Raleigh, NC

Patient Engagement Remote information

See Raleigh, NC salary details

$26.2K

$75.6K

$132.7K

How much do patient engagement remote jobs pay per year?

As of Aug 10, 2026, the average yearly pay for patient engagement remote in Raleigh, NC is $75,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $91,400.00 per year, depending on experience, location, and employer.

What is a patient engagement remote?

A Patient Engagement Remote job involves working from a location outside of a traditional healthcare setting to support and communicate with patients. These professionals help patients understand their care plans, schedule appointments, provide reminders, and answer questions about services or treatments. The goal is to improve patient satisfaction, adherence to treatment, and overall health outcomes. Patient engagement representatives often use phone, email, or online platforms to connect with patients and ensure they receive the support they need remotely.

What is the difference between Patient Engagement Remote vs Patient Support Specialist?

AspectPatient Engagement RemotePatient Support Specialist
Required CredentialsHealthcare knowledge, communication skills, sometimes certifications in patient educationCustomer service experience, healthcare knowledge often preferred
Work EnvironmentRemote, telehealth platforms, healthcare organizationsCall centers, healthcare facilities, remote options increasingly common
Employer & Industry UsageHospitals, clinics, telehealth companiesInsurance companies, healthcare providers, pharmacies
Common Search & Comparison IntentUnderstanding remote patient engagement roles and responsibilitiesProviding patient support and assistance in healthcare settings

Patient Engagement Remote roles focus on remotely coordinating and improving patient involvement in their healthcare through digital tools and communication. Patient Support Specialists typically assist patients directly, often via phone or in-person, providing guidance and resolving issues. While both roles require healthcare knowledge and strong communication skills, Patient Engagement Remote positions emphasize remote coordination, whereas Patient Support Specialists focus on direct patient interaction.

What are some typical challenges faced by patient engagement remote professionals, and how can they be addressed?

Patient Engagement Remote professionals often navigate challenges such as building rapport with patients virtually, ensuring clear communication despite not being face-to-face, and managing varying patient schedules across time zones. To overcome these, leveraging effective digital communication tools, maintaining regular follow-ups, and developing strong listening skills are key. Additionally, collaborating closely with clinical teams and staying organized with documentation helps ensure seamless patient experiences and continuity of care.

What are the key skills and qualifications needed to thrive as a patient engagement remote specialist?

Success as a Patient Engagement Remote Specialist requires strong communication abilities, customer service experience, and a background in healthcare or a related field. Familiarity with customer relationship management (CRM) software, telehealth platforms, and HIPAA compliance is typically necessary. Exceptional interpersonal skills, empathy, and problem-solving abilities help build trust and rapport with patients remotely. These competencies ensure patients feel supported and engaged, leading to better health outcomes and organizational efficiency.
What are the most commonly searched types of Patient Engagement jobs in Raleigh, NC? The most popular types of Patient Engagement jobs in Raleigh, NC are:
What are popular job titles related to Patient Engagement Remote jobs in Raleigh, NC? For Patient Engagement Remote jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Patient Engagement Remote jobs in Raleigh, NC look for? The top searched job categories for Patient Engagement Remote jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Patient Engagement Remote jobs? Cities near Raleigh, NC with the most Patient Engagement Remote job openings:
Patient Engagement Remote jobs near you
Infographic showing various Patient Engagement Remote job openings in Raleigh, NC as of August 2026, with employment types broken down into 89% Full Time, 4% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $75,625 per year, or $36.4 per hour.

Director, Therapeutic Strategy Lead - Level Dependent on Experience

CTI

Raleigh, NC • On-site, Remote

$18.50 - $25.25/hr

Full-time

Re-posted 9 days ago

Job description

What You'll Do:
  • Therapeutic Strategy Leadership
    • Serve as a champion for staying abreast of trends and development of treatments in assigned therapeutic areas (approaches to care, impact of regulations, patient centricity, etc.)
    • Utilize therapeutic knowledge and experience to lead and support early engagement, business development growth generation, and therapeutically aligned clinical trial oversight and execution activities
    • Collaborate with all CTI business units for effective end-to-end therapeutically aligned customer solutions
    • Involved in the full RFP response process including leading the development of the delivery strategy, contributing text or figures/tables to the deliverable(s), reviewing the CTI budget, engaging with CTI stakeholders across functions, supporting/developing content for bid defense meetings

  • Business Development - Growth Generation
    • Provide therapeutic insights and operational strategy in targeted new customer opportunities, supporting all sales efforts in aligned indications
    • Support all multi-service line sales strategies for key customer base in given indications
    • Help define targeted customers and sales approaches for new and established relationships
    • Attend key conferences as needed to support client engagement activities and new business lead generation
    • For competitive bids and pre-award activities, provide input and guidance during requests for information (RFIs), requests for proposals (RFPs), and bid defense process, to help drive strategy and increase CTI win rate
      • Work directly with Clin Ops and BD to provide therapeutic insights in the development of proposal strategies and scenarios to help secure new and repeat business
      • Liaise between Clin Ops, BD, RSA, Medical Affairs, DCT systems and Data Assets partners, and BD Ops to develop study strategies, budgets, and customer messaging
      • Review RFIs, budgets, and proposals, ensuring market competitive study design and pricing
      • Support team in prep and/or attend Bid Defense Meetings as required. Travel up to 30% based on work volume. Periodic international travel may be required.
      • Support the Sales team in the development of strategic plans and sales strategies within specified accounts
      • Attend meetings/teleconferences (TCs) with (potential) clients as requested
      • Establish and maintain regular contact and excellent rapport with future and current clients; develop account strategies and implementation plans, and expand through accounts
      • Collect and synchronize operational inputs for proposal deliverables within the defined process timeline
      • Works directly with site feasibility staff to determine site/country mix strategy and associated timelines for a given study or opportunity

  • Therapeutically Aligned Clinical Oversight and Execution
    • Development and maintenance of tools, templates, training, systems, and vendors that foster efficiencies and effectiveness in running these types of trials
    • Collaborate with Clin Ops team to provide details about challenges/risks and mitigation strategies
    • Provide input regarding any key operational innovations (Decentralized Clinical Trials [DCT], remote-based monitoring [RBM], etc.) for protocol development and operational execution
    • Provide clear transition of strategy history, methodology, study design, etc to Clinical Project Manager (CPM) / operational owners
    • Support early engagement, protocol amendments, or study redesign as needed, in collaboration with RSA, Clin Ops, Feasibility, Medical Affairs, and customer

What You'll Bring:
  • Undergraduate degree or its international equivalent in clinical, science, or health-related field from an accredited institution
  • Minimum of five (5) years of clinical research experience in project management; at least three (3) years in a CRO operations environment; 5 years of Therapeutic Strategy Lead or similar experience.
  • Experience in designing and managing clinical trials in therapeutic areas of expertise
  • Experience in big data analytics as it relates to study/program design and enrollment modeling (including site and country distribution/scenarios)

Why CTI?
  • We support career progression - 25% of our global staff is promoted annually and we have a structured mentoring program to provide the support you need to move forward
  • We value education and training - We provide tuition reimbursement, partner with universities and colleges to create programs in our field, and have a dedicated training department
  • We value our people - We have never had a layoff in our 20-year history, support a work-life balance with flexible schedules, and have provided cash bonuses every year for the past decade
  • Our culture is unparalleled - Click here to learn more about "The CTI Way"
  • We think globally and act locally - We have a global philanthropic program supporting our team's efforts to improve their local communities (Click here to learn more about our "CTI Cares" program)

Important NoteIn light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our team will reach out to you directly from an @ctifacts.com email address to guide you through our interview process. Please ensure you are applying for jobs directly on our website (www.ctifacts.com) or from our verified LinkedIn page.
Please Note
  • We will never communicate with you via Microsoft Teams or text message
  • We will never ask for your bank account information at any point during the recruitment process

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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