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Patient Concierge Manager Jobs (NOW HIRING)

Patient Concierge

Seattle, WA ยท On-site

$22 - $24/hr

... for a Patient Concierge to add to our team. Our Company is nationally recognized, with vast ... and effectively manage dynamic or escalated patient encounters. * Schedule all provider ...

Patient Concierge

Mount Vernon, WA ยท On-site

$19 - $21/hr

We are searching for a Patient Concierge to add to our team. Our Company is nationally recognized ... and effectively manage dynamic or escalated patient encounters. * Schedule all provider ...

You will collaborate closely with studio teams and report directly to the Concierge Manager ... Handle inbound and outbound patient communications via phone, text, and digital messaging ...

Patient Concierge Coordinator

Fresno, CA ยท On-site

$15.50 - $19.75/hr

What Patient Concierge contributes to Cardinal Health Practice Operations Management oversees the business and administrative operations of a medical practice. Patient Concierge assist patients with ...

You will collaborate closely with studio teams and report directly to the Concierge Manager ... Handle inbound and outbound patient communications via phone, text, and digital messaging ...

Patient Concierge Coordinator

Fresno, CA ยท On-site

$15.25 - $19.50/hr

What Patient Concierge contributes to Cardinal Health Practice Operations Management oversees the business and administrative operations of a medical practice. Patient Concierge assist patients with ...

Patient Concierge Coordinator

Fresno, CA ยท On-site

$15.50 - $19.75/hr

What Patient Concierge contributes to Cardinal Health Practice Operations Management oversees the business and administrative operations of a medical practice. Patient Concierge assist patients with ...

You will collaborate closely with studio teams and report directly to the Concierge Manager ... Handle inbound and outbound patient communications via phone, text, and digital messaging ...

What Patient Concierge contributes to Cardinal Health Practice Operations Management oversees the business and administrative operations of a medical practice. Patient Concierge assist patients with ...

The Patient Concierge Coordinator serves as a welcoming and supportive resource for patients ... Support the management of patient compliments, complaints, and grievances in accordance with ...

Showing results 21-40

Patient Concierge Manager information

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How much do patient concierge manager jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for patient concierge manager in the United States is $23.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.52 per hour, depending on experience, location, and employer.

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For Patient Concierge Manager jobs, the most frequently searched job titles are:

Patient Concierge, Pulmonary

Fountain Hill, PA โ€ข On-site

$15.25 - $19.75/hr

Other

Posted 6 days ago


Job description

Patient Concierge

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based administrative and patient support services.

Job Duties and Responsibilities:

  • Engages patients in a polite, prompt, and compassionate manner during all practice-based patient interactions
  • Performs clerical service delivery functions with patients, including check-in, patient consent, check-out, pre-registration and real-time eligibility verification, registration, MyChart education, appointment/testing scheduling (as applicable) at check-out, point of service payment collection, and addressing patient inquiries (e.g., form and medical record requests)
  • Delivers waiting room concierge service and provide hands-on support to patients utilizing the kiosk check-in process
  • Facilitates practice opening and closing procedures, maintenance of practice cleanliness, processing of incoming mail and deliveries, cash management and reconciliation, and prompt scanning and indexing incoming faxes
  • Supports other practice-based team members by promptly addressing in-basket clerical pool messages
  • Partners with Access Center Patient Engagement Partners to address time-sensitive scheduling requests
  • Promptly facilitates connection from Access Center Clinical Triage Specialists to practice-based care team members for time sensitive clinical inquiries
  • Maintains solution-oriented/creative mindset to effectively anticipate and tend to patient needs by partnering with other organizational team members/departments

Physical and Sensory Requirements:

Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Requires continual use of fingers for patient care, writing and computer entry. Routinely uses upper extremities; occasional requirement to lift up to 25 pounds. Occasionally push carts with supplies up to 30 pounds. Occasionally push wheelchairs with patients weighing up to 325 pounds. Regularly requires ability to stoop, bend and reach above shoulder level. Requires ability to hear normal conversation and good general, near and peripheral vision.

Education:

High School graduate or equivalent required. Preference given to graduates of administrative training programs.

Training and Experience:

Minimum one year practice-based experience or in a similar healthcare setting preferred. Customer Service experience preferred.

Competencies required:

  • Excellent communication, facilitation, and presentation skills
  • Focused on compliance
  • Demonstrates continuous growth
  • Quality-driven
  • Service-oriented
  • Excels at time management
  • Ability to communicate to patients concisely and clearly
  • Ability to listen, express compassion and empathy, and communicate with a patient centric mindset

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.