ZipRecruiter

Log In

1

Patient Concierge Manager Jobs (NOW HIRING)

Medpace

Patient Concierge Manager

Denver, CO · On-site

$100K - $150K/yr

Job Summary The Patient Concierge Manager will join Medpace to lead a team working to establish and cultivate this new global service offering. This service directly supports the patient in their ...

Medpace, Inc.

Patient Concierge Manager

Denver, CO · On-site

$100K - $150K/yr

Job Summary The Patient Concierge Manager will join Medpace to lead a team working to establish and cultivate this new global service offering. This service directly supports the patient in their ...

Medpace, Inc.

Patient Concierge Manager

Denver, CO · Hybrid

$100K - $150K/yr

Job Summary The Patient Concierge Manager will join Medpace to lead a team working to establish and cultivate this new global service offering. This service directly supports the patient in their ...

Dental Excellence of Delta

Patient Concierge

Delta, OH · On-site

$14.53 - $18/hr

Mission of the Patient Concierge The Patient Concierge reports to the Office Manager and plays a vital role in creating an exceptionally welcoming and comfortable patient experience. This position is ...

West Haven Healthcare

Patient Concierge

West Covina, CA · On-site

$19 - $21/hr

... managing non-clinical requests directly and coordinating with CNAs for clinical or personal care needs. The Patient Concierge also assists with resident transport for in-house and select off-site ...

Spa Greystone

Patient Concierge

Birmingham, AL · On-site

$13.25 - $17.25/hr

As a Patient Concierge, you will be the first point of contact for patients, providing exceptional ... Your responsibilities will include greeting and checking in patients, managing appointment ...

La Familia Medical Center

Patient Concierge

Santa Fe, NM

$15.25 - $19.75/hr

Position Function Summary Under the direction of the CAO and Front Office Manager, the Patient Concierge serves as the first point of contact for patients and visitors entering the clinic. This ...

Navista

Patient Concierge Coordinator

Fresno, CA · On-site

$15.50 - $19.75/hr

Patient Concierge Patient Concierge contributes to Cardinal Health Practice Operations Management oversees the business and administrative operations of a medical practice. Patient Concierge assist ...

Sight Partners

Patient Concierge

Spokane Valley, WA · On-site

$19 - $25/hr

We are seeking a Patient Concierge to join our team. Our Company is nationally recognized, with ... manage documentation and follow-up. This will be a Hybrid position to include some of the Patient ...

McCulley Optix Gallery

Patient Concierge

West Fargo, ND · On-site

$15 - $19.50/hr

... Patient Concierge to create a warm, polished, and effortless experience for every patient and ... Job Responsibilities Greeting patients with warmth and professionalism Managing appointment check ...

Sight Partners

Patient Concierge

Seattle, WA · On-site

$22 - $24/hr

... for a Patient Concierge to add to our team. Our Company is nationally recognized, with vast ... and effectively manage dynamic or escalated patient encounters. * Schedule all provider ...

Sight Partners

Patient Concierge

Mount Vernon, WA · On-site

$19 - $21/hr

We are searching for a Patient Concierge to add to our team. Our Company is nationally recognized ... and effectively manage dynamic or escalated patient encounters. * Schedule all provider ...

Sight Partners

Patient Concierge

Spokane Valley, WA · On-site

$19 - $25/hr

We are seeking a Patient Concierge to join our team. Our Company is nationally recognized, with ... manage documentation and follow-up. This will be a Hybrid position to include some of the Patient ...

Sight Partners

Patient Concierge

Seattle, WA · On-site

$22 - $24/hr

... for a Patient Concierge to add to our team. Our Company is nationally recognized, with vast ... and effectively manage dynamic or escalated patient encounters. * Schedule all provider ...

next page

Showing results 1-20

All JobsPatient Concierge JobsPatient Concierge Manager Jobs

Patient Concierge Manager information

See salary details

$14

$23

$37

How much do patient concierge manager jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for patient concierge manager in the United States is $23.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.52 per hour, depending on experience, location, and employer.

What cities are hiring for Patient Concierge Manager jobs?

Cities with the most Patient Concierge Manager job openings:

What are the most commonly searched types of Patient Concierge jobs?

The most popular types of Patient Concierge jobs are:

What states have the most Patient Concierge Manager jobs?

States with the most job openings for Patient Concierge Manager jobs include:

What are popular job titles related to Patient Concierge Manager jobs?

For Patient Concierge Manager jobs, the most frequently searched job titles are:

Patient Concierge Manager

Denver, CO • On-site

Medpace
Medical Equipment and Supplies Manufacturing • 1 - 5K employees
Learn more about Medpaceexternal

$100K - $150K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Medpace rating

8.6

Company rating: 8.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Job Summary

The Patient Concierge Manager will join Medpace to lead a team working to establish and cultivate this new global service offering. This service directly supports the patient in their journey of participating in a clinical trial through coordinating travel logistics on their behalf and reimbursing any out‑of‑pocket expenses. The goal is to provide a positive experience for the patient by easing the financial burden and coordination effort when traveling from their home to clinic. This position will be responsible for establishing and overseeing start‑to‑finish functions and process for the department to ensure premier level of customized patient care and service.

They will manage project assignments and personnel, ensure scope of project bids are aligned with protocol and patient population, present service capabilities to potential clients, coordinate cross‑functional interaction and workflow, develop financial tracking and reporting tools, oversee technology enhancements and integration, streamline vendor procedures, evaluate and implement process improvements, and hire and train new staff.

Responsibilities
  • Generate start‑to‑finish workflow guidelines and training materials
  • Assign staff to projects and manage department personnel
  • Review protocol and visit schedule for new project bids; ensure scope is aligned with expected need and patient population
  • Present service capabilities and defend bids to potential clients
  • Coordinate and streamline internal cross‑functional procedures as well as with external vendors
  • Develop financial tracking and reporting tools
  • Ensure all vendor invoices are received monthly and entered into accounting system for payment
  • Coordinate with Medpace Travel and Finance regarding spend and payment account funding
  • Responsible to ensure technology enhancements and integrations are implemented within necessary timelines
  • Evaluate department processes for potential process improvement and implement appropriate workflow development
  • Assess staff capacity in relation to potential award pipeline; establish short‑term and long‑term department staffing plan; hire and train new staff
  • Maintain effective and efficient communication
  • May be responsible for other projects and responsibilities as assigned
  • Some evening and or weekend work for patient travel emergency assistance
Qualifications
  • Bachelor’s degree
  • Minimum 5 years’ experience in a patient travel and payment service
  • Experience managing other personnel and/or department
  • Knowledge and experience of global travel logistics, infrastructure and cost drivers
  • Knowledge of the pharmaceutical clinical research industry and how participation in clinical trials affects patients, as well as clarity on the benefits of this support
  • Prior experience of working within a clinical research/healthcare setting
  • Spanish speaking is a bonus, however not essential
  • Effective time management skills, with a strong ability to manage multiple projects and timelines
  • Computer literacy and knowledge of Microsoft Office products (e.g., Word, Excel, Power Point)
  • Determined and enthusiastic to embrace an opportunity within a new service
  • Team‑player with a positive attitude and genuine love to support patients
Compensation

A target salary range of $100,000 - $150,000 with potential for bonus awards. Your compensation will be based on your skills and experience.

Medpace offers the following benefits for full‑time positions: medical, dental, vision, 401(k), vacation policy, sick days, paid holidays, work from home flexibility, short‑term disability, long‑term disability, health savings and flexible savings accounts, life and AD&D insurance, pet insurance, and reimbursement for travel expenses (including food and gas allowance, rental cars, and hotel accommodations).

Applications will be accepted on an ongoing basis. For more details, please discuss with your recruiter.

EO/AA Employer M/F/Disability/Vets

#J-18808-Ljbffr

What Medpace employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Medpace logo

About Medpace

Sourced by ZipRecruiter

Medpace is a globally recognized clinicial contract research organization (CRO) based in Cincinnati, OH, in the United States. Established in 1992, it operates in the healthcare sector, providing scientifically-driven outsourcing solutions for the development of drugs and medical devices. It offers comprehensive services like full-service clinical development services, regulatory affairs management, clinical pharmacology, data management, statistical analysis, and medical writing. By applying a scientifically-driven, therapeutically-focused, and patient-centric approach, Medpace's mission is to accelerate the global development of safe and effective medical therapies.

Industry

Medical equipment and supplies manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Cincinnati, OH, US

Year founded

1992

View All Medpace Jobs

Apply