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Patient Assistant Coordinator Jobs (NOW HIRING)

Westlake Dermatology is accepting applications for the Patient Coordinator position at our Lakeway ... Ensure that proper authorization or referral is collected from each patient * Assist patients with ...

Patient Coordinators are essential to greeting patients upon arrival and making them feel welcome ... Ensure that proper authorization or referral is collected from each patient * Assist patients with ...

Patient Coordinators are essential to greeting patients upon arrival and making them feel welcome ... Ensure that proper authorization or referral is collected from each patient * Assist patients with ...

Patient Coordinator

Austin, TX · On-site

$18 - $20/hr

Patient Coordinators are essential to greeting patients upon arrival and making them feel welcome ... Ensure that proper authorization or referral is collected from each patient * Assist patients with ...

Patient Coordinator

Austin, TX · On-site

$18 - $20/hr

Patient Coordinators are essential to greeting patients upon arrival and making them feel welcome ... Ensure that proper authorization or referral is collected from each patient * Assist patients with ...

Patient Coordinators are essential to greeting patients upon arrival and making them feel welcome ... Ensure that proper authorization or referral is collected from each patient * Assist patients with ...

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Patient Assistant Coordinator information

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$11

$21

$61

How much do patient assistant coordinator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for patient assistant coordinator in the United States is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.39 per hour, depending on experience, location, and employer.

What is a patient assistant coordinator?

A Patient Assistant Coordinator is a healthcare professional who serves as a liaison between patients and medical staff, helping to coordinate care, schedule appointments, and ensure that patients receive the support and resources they need throughout their treatment. Their responsibilities often include managing patient records, answering questions, facilitating communication among healthcare providers, and sometimes assisting with insurance and billing inquiries. Patient Assistant Coordinators play a crucial role in improving the patient experience and ensuring that care processes run smoothly.

How does a patient assistant coordinator typically interact with other healthcare professionals to support patient care?

A Patient Assistant Coordinator regularly collaborates with nurses, physicians, social workers, and administrative staff to ensure patients receive timely and coordinated care. This role often serves as a communication bridge, relaying information about appointments, insurance, and treatment plans between patients and the clinical team. By managing scheduling, obtaining authorizations, and addressing patient concerns, Patient Assistant Coordinators help streamline workflows and improve patient satisfaction. Effective teamwork and communication skills are essential, as you'll be working closely with various departments to resolve issues and enhance the overall patient experience.

What are the key skills and qualifications needed to thrive as a patient assistant coordinator, and why are they important?

To thrive as a Patient Assistant Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or a related field. Familiarity with electronic health records (EHR) systems, appointment scheduling software, and basic medical terminology is typically required. Excellent interpersonal communication, empathy, and the ability to multitask are vital soft skills in this role. These skills ensure efficient patient support, accurate information management, and a positive experience within healthcare settings.

What is the difference between Patient Assistant Coordinator vs Patient Scheduler?

AspectPatient Assistant CoordinatorPatient Scheduler
CredentialsHigh school diploma; certification in healthcare or patient coordination often preferredHigh school diploma; no specific certification typically required
Work EnvironmentHospitals, clinics, healthcare offices; involves patient interaction and coordinationHealthcare facilities; primarily scheduling appointments and managing calendars
Employer & Industry UsageUsed in medical settings to coordinate patient care and assist staffCommonly used in clinics and hospitals for appointment management
Comparison FocusBroader role involving patient assistance and coordinationFocused on scheduling and administrative tasks

The Patient Assistant Coordinator has a broader role that includes patient interaction, assistance, and coordination, often requiring additional certifications. In contrast, the Patient Scheduler primarily handles appointment scheduling and administrative duties. Both roles are essential in healthcare settings but differ in scope and responsibilities.

What qualifications do you need to be a patient assistant coordinator?

A patient assistant coordinator typically needs a high school diploma or equivalent, along with experience in healthcare or customer service. Relevant skills include strong communication, organizational abilities, and familiarity with medical terminology or healthcare software; some positions may require certification in healthcare administration or related fields.

What cities are hiring for Patient Assistant Coordinator jobs?

Cities with the most Patient Assistant Coordinator job openings:

What states have the most Patient Assistant Coordinator jobs?

States with the most job openings for Patient Assistant Coordinator jobs include:

What are popular job titles related to Patient Assistant Coordinator jobs?

For Patient Assistant Coordinator jobs, the most frequently searched job titles are:

Patient Coordinator

Austin, TX • On-site

$18/hr

Other

Retirement

This job post has expired 3 days ago. Applications are no longer accepted.


Job description

Job Description
Job Description

Westlake Dermatology is accepting applications for the Patient Coordinator position at our Lakeway Office Patient Coordinators are essential to greeting patients upon arrival and making them feel welcome to the practice. The role includes scheduling patients, preparing and maintaining current patient information, answering phones, verifying insurance information and performing general office duties. Responsible for checking patients in/out and collection of payment. Has the ability to explain charges and insurance to patients. Ensures all patient interaction is performed in a professional, accurate and courteous manner.

Essential Skills

  • Excellent customer service and communication skills
  • Ability to work as a team member in a fast-paced environment
  • Ability to solve problems and manage multiple tasks simultaneously
  • Highly motivated and well organized with attention to detail
  • Maintains respectful and positive attitude in dealings with both patients and fellow staff
  • Professional telephone etiquette and communication skills
  • Strong computer skills and knowledge of Microsoft Word and Excel
  • Substantial knowledge of general medical office procedures and terminology
  • Appropriate sense of discretion in dealing with patient information and difficult situations
  • Able to handle large transactions with ease
  • Able to sit for long periods of time
  • May include some lifting of boxes

Responsibilities

  • Responsible for patient check-in and greeting each patient in a pleasant and professional manner
  • Track patients in the reception area and communicates with them as needed. Advises patients of any delay in appointment time as needed
  • Schedule, cancel and reschedule patient appointments
  • Enter and/or verify accuracy of patient demographic and insurance information information in the computer
  • Collect payments (co-pay, cosmetic treatment fees, surgery balances, etc.)
  • Responsible for reconciling/balancing medical records daily
  • Prepare scheduling deposits per providers as needed
  • Scan/route provider charts and pre-operational charts
  • Check internal and Outlook messages daily and respond
  • Answer office phones promptly & professionally and return voicemails as necessary
  • Ensure that proper authorization or referral is collected from each patient
  • Assist patients with check out process, i.e. scheduling next appointment, accepting payment, etc.
  • Recommend products and answer questions about various skin care products and procedures
  • Monitor inventory levels of skin care product and replenishes when necessary
  • Maintain proper office opening and closing procedures
  • Monitor waiting room to ensure furnishings and magazines are orderly and clean
  • Assist in general office duties as needed
  • Follow company policy on all HIPAA procedures/protocols
  • Follow company business policies (i.e. Product Return Policy, Allowable Forms of Payment & Financing, No-Shows and Late Collections, Phone – in Credit Card Authorization/Payments)
  • Follow and respect Employee Policies
  • Report to work in a timely manner and maintain good attendance

Education & Experience

  • High school diploma required
  • College degree (Associate or Bachelors) preferred
  • At least one year prior medical office or veterinary experience preferred

Job Type: Full-time

Compensation: $18.00 per hour (plus benefits and 401K options for full-time employees)

Westlake Dermatology is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, disability or any other basis prohibited by law.