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Patient Advocate Jobs in Reston, VA (NOW HIRING)

Patient Health Advocate

Washington, DC · On-site

$20 - $26/hr

The CHW-Patient Advocate will work as an extension of the clinical care team, specifically under the guidance of RN Care Manager and act as an advocate guiding them through their care needs. The ...

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Patient Care Coodinator

Reston, VA · On-site

$18.25 - $24/hr

At least two (2) years of directly related experience such as medical coding or billing, patient advocate, or social services, required. Must demonstrate the ability to verbally articulate ...

Patient Care Coodinator

Reston, VA · On-site

$18.25 - $24/hr

At least two (2) years of directly related experience such as medical coding or billing, patient advocate, or social services, required. Must demonstrate the ability to verbally articulate ...

Patient Navigator

Arlington, VA · On-site

$23 - $26/hr

Advocate for patients' needs and help resolve any issues or barriers to care. * Assist with after-hours call coverage on a rotating schedule, ensuring patient needs are addressed appropriately.

Patient Care Coordinator

Bethesda, MD · On-site

$18.75 - $24.50/hr

The Patient Care Coordinator acts as the patient's advocate to ensure that the prescribed drug therapy and pharmacy care plan are followed as prescribed, while also delivering courteous, professional ...

Patient Navigator

Arlington, VA · On-site

$23 - $26/hr

Advocate for patients' needs and help resolve any issues or barriers to care. * Assist with after-hours call coverage on a rotating schedule, ensuring patient needs are addressed appropriately.

Patient Advocate: Acts as a liaison between physician, family, and other interdepartmental units. Utilization of Resources: As part of the CVIR team, utilizes the laboratories efficiently and safely.

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Patient Advocate information

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How much do patient advocate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient advocate in Reston, VA is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.03 per hour, depending on experience, location, and employer.

What is a patient advocate?

A patient advocate, sometimes referred to as a patient care advocate, supports patients and their families, working to get them the best care available. As a patient advocate, your responsibilities and duties include helping clients understand their treatment options and working with doctors to get the client the best care possible, assisting your client to navigate their insurance coverage, and providing general support to the family throughout the healthcare process.

What is a patient advocate?

Patient advocates are professionals who assist patients in navigating the healthcare system. They help patients understand their diagnoses, treatment options, and medical bills, and often facilitate communication between patients, families, and healthcare providers. Patient advocates may work independently, for hospitals, or for insurance companies, always with the goal of ensuring that patients' rights and interests are represented. Their support can be especially valuable when dealing with complex medical or insurance issues.

What are the key skills and qualifications needed to thrive as a patient advocate, and why are they important?

To thrive as a Patient Advocate, you need a strong understanding of healthcare systems, patient rights, and relevant regulations, often supported by a degree in health services, social work, or related fields. Familiarity with electronic health record (EHR) systems, case management software, and sometimes certification such as BCPA (Board Certified Patient Advocate) is valuable. Outstanding communication, empathy, problem-solving, and negotiation skills help you effectively support patients and collaborate with healthcare teams. These skills are crucial for ensuring patients' voices are heard, their concerns are addressed, and their care experiences are improved.

What are some common challenges patient advocates face when navigating healthcare systems for clients?

Patient Advocates often encounter obstacles such as complex insurance processes, communication barriers between patients and healthcare providers, and coordinating care among multiple specialists. Advocates must be persistent and resourceful in resolving these issues while maintaining patient confidentiality and trust. Successfully overcoming these challenges requires strong problem-solving skills and a deep understanding of healthcare policies and patient rights.

What is the difference between Patient Advocate vs Medical Assistant?

AspectPatient AdvocateMedical Assistant
Required CredentialsOften requires certification or training in patient advocacy or healthcare navigationCertified or trained in clinical procedures, EHR, and basic medical skills
Work EnvironmentHospitals, clinics, insurance companies, patient support organizationsDoctor's offices, clinics, hospitals, outpatient facilities
Employer & Industry UsageHealthcare providers, insurance companies, patient advocacy groupsMedical practices, hospitals, outpatient clinics
Common Search & Comparison IntentUnderstanding patient support roles, advocacy servicesMedical assisting duties, clinical support roles

While both roles work within healthcare settings, a Patient Advocate primarily supports patients' rights and navigates healthcare systems, whereas a Medical Assistant performs clinical and administrative tasks to support healthcare providers. They serve different functions but often collaborate to improve patient care.

What is the career path for patient advocates?

The career path for patient advocates typically starts with entry-level roles such as patient navigator or support coordinator, progressing to senior advocacy positions, program managers, or policy specialists. Gaining experience, developing communication skills, and obtaining certifications like Certified Patient Advocate can support advancement within healthcare organizations or advocacy groups.

What are the most commonly searched types of Patient Advocate jobs in Reston, VA?

The most popular types of Patient Advocate jobs in Reston, VA are:

What job categories do people searching Patient Advocate jobs in Reston, VA look for?

The top searched job categories for Patient Advocate jobs in Reston, VA are:

What cities near Reston, VA are hiring for Patient Advocate jobs?

Cities near Reston, VA with the most Patient Advocate job openings:

Infographic showing various Patient Advocate job openings in Reston, VA as of August 2026, with employment types broken down into 3% As Needed, 68% Full Time, 21% Part Time, 1% Temporary, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,732 per year, or $21.5 per hour.

Hospital Based Bilingual Patient Advocate

Elevate Patient Financial Solutions

Falls Church, VA • On-site

$19 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 hours ago


Elevate Patient Financial Solutions rating

7.9

Company rating: 7.9 out of 10

Based on 28 frontline employees who took The Breakroom Quiz


Job description

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Falls Church, VA, with a Monday-Friday schedule from 8:00 AM to 4:30 PM with rotating weekends (1 weekend per month), and rotating holidays.
Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference?
As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish.
Essential Duties and Responsibilities
  • Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
  • Complete the appropriate applications and following through until approved.
  • Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked.
  • Provide exceptional customer service at all times.
  • Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases.
  • Maintain assigned work queue of patient accounts.
  • Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
  • Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
  • Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
  • Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
  • Request home visits as needed to acquire documentation.
  • As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
  • Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
  • Regular and timely attendance.
  • All other duties as assigned

Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
  • High School Diploma or GED preferred, except when required by our client.
  • Prior hospital experience preferred
  • Adaptability when dealing with constantly changing processes, computer systems and government programs
  • Professional experience working with state and federal programs
  • Critical thinking skills
  • Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift.
  • Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
  • Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English.
  • Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
  • Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code.
  • Ability to multitask
  • Ability to function in a fast-paced environment

Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
  • Medical, Dental & Vision Insurance
  • 401K (100% match for the first 3% & 50% match for the next 2%)
  • 15 days of PTO
  • 7 paid Holidays
  • 2 Floating holidays
  • 1 Elevate Day (floating holiday)
  • Pet Insurance
  • Employee referral bonus program
  • Teamwork: We believe in teamwork and having fun together
  • Career Growth: Gain great experience to promote to higher roles

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer
Pay Range: $19 - $25 per hour

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