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Patient Accounts Manager Jobs in Springfield, VA

UHS

PATIENT ACCOUNTS REP

Washington, DC · On-site

$19.75 - $26/hr

The Patient Account Representative plays a key role in efficiently coordinating the timely ... Ability to exercise sound judgment, apply common sense, and effectively manage ambiguous situations.

UHS

PATIENT ACCOUNTS REP

Washington, DC · On-site

$19.75 - $26/hr

The Patient Account Representative plays a key role in efficiently coordinating the timely ... Ability to exercise sound judgment, apply common sense, and effectively manage ambiguous situations.

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Patient Accounts Manager information

See Springfield, VA salary details

$33.4K

$78.4K

$119.1K

How much do patient accounts manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for patient accounts manager in Springfield, VA is $78,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $98,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Accounts Manager, and why are they important?

To thrive as a Patient Accounts Manager, you need expertise in healthcare billing, insurance processes, and revenue cycle management, usually supported by a degree in healthcare administration or related fields. Familiarity with medical billing software, electronic health records (EHRs), and regulatory compliance systems is essential. Strong attention to detail, problem-solving abilities, and effective communication help manage patient inquiries and collaborate with healthcare teams. These skills ensure accurate billing, timely reimbursements, and positive patient financial experiences, which are crucial for a healthcare facility's financial health.

What is the role of a patient accounts manager?

A patient accounts manager oversees the billing and collections process for healthcare providers, ensuring accurate and timely processing of patient payments and insurance claims. They often use billing software, review accounts for discrepancies, and coordinate with insurance companies and patients to resolve billing issues.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, providing foundational experience in administrative tasks, patient communication, and medical record management. It can serve as a stepping stone to more advanced healthcare careers, but may require certification or training beforehand.

What does a Patient Accounts Manager do?

A Patient Accounts Manager is responsible for overseeing the billing and collections process for a healthcare facility. They manage patient accounts, ensure accurate invoicing, handle insurance claims, and resolve any billing discrepancies. Their role often involves supervising billing staff, maintaining compliance with regulations, and working closely with patients to address payment concerns. Ultimately, they help ensure the financial health of the organization by optimizing revenue cycle management.

What are some common challenges faced by a Patient Accounts Manager and how can they be managed effectively?

Patient Accounts Managers often encounter challenges such as managing high volumes of billing inquiries, staying updated with constantly changing healthcare regulations, and resolving complex insurance claim denials. Effective communication with both patients and insurance companies is crucial, as is maintaining meticulous attention to detail. Proactively implementing robust training for staff, utilizing advanced billing software, and fostering strong collaboration with clinical and administrative teams can help address these challenges and improve efficiency.

What is the difference between Patient Accounts Manager vs Medical Billing Specialist?

AspectPatient Accounts ManagerMedical Billing Specialist
CredentialsHigh school diploma; some roles prefer certifications like CPC or equivalentHigh school diploma; certifications like CPC or CMA beneficial
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
ResponsibilitiesOversees patient account processes, manages billing teams, resolves account issuesPrepares and submits insurance claims, processes payments, verifies patient information

While both roles involve billing and patient financials, the Patient Accounts Manager oversees the entire accounts process and team, whereas the Medical Billing Specialist focuses on claim submission and payment processing. The manager role typically requires more leadership and oversight, with similar certifications often valued in both positions.

What healthcare jobs pay over $100k per year?

Patient Accounts Managers in healthcare can earn over $100,000 annually, especially with experience, certifications, and working in large or specialized healthcare facilities. Other high-paying healthcare roles include physicians, surgeons, healthcare executives, and certain specialized nurses, which often require advanced degrees and extensive training.

What is the average salary for an account manager?

The average salary for a Patient Accounts Manager typically ranges from $50,000 to $75,000 annually, depending on experience, location, and healthcare facility size. Salaries may also include benefits such as health insurance and retirement plans, and the role often requires proficiency with billing software and healthcare regulations.
What job categories do people searching Patient Accounts Manager jobs in Springfield, VA look for? The top searched job categories for Patient Accounts Manager jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Patient Accounts Manager jobs? Cities near Springfield, VA with the most Patient Accounts Manager job openings:
Patient Accounts Manager jobs near you
Patient Accounts Representative II

Patient Accounts Representative II

Howard University Hospital

Washington, DC • On-site

$20.50 - $27/hr

Full-time

Medical, Retirement, PTO

Posted 26 days ago

Howard University Hospital rating

7.6

Company rating: 7.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

259th of 1,051 rated hospitals

Job description

Description
Patient Accounts Representative II
Howard University Hospital | Washington, DC
Role Summary
As a Patient Accounts Representative II at Howard University Hospital, you will play a critical role in the financial health of our institution - ensuring that the care our clinicians deliver is properly billed, accurately paid, and compliantly documented. Reporting to the Manager of Patient Accounts, you will manage hospital accounts from claim creation through final adjudication, working third-party payers, government programs, and managed care plans to resolve unpaid balances and protect Hospital revenue.
If you bring deep experience in hospital billing and collections, an eye for detail, and the persistence to work claims to resolution, this is your opportunity to contribute to the financial sustainability of one of the nation's most storied academic medical centers.
What You'll Do
Account & Insurance Management
  • Review and update patient account insurance information, ensuring third-party payer information is complete and accurate
  • Enter and update patient, insurance, contract, revenue, and reimbursement data into one or more hospital applications
  • Verify insurance eligibility and covered services to support accurate claim creation and timely adjudication

Billing & Claims
  • Prepare and submit hardcopy and electronic billing claim packages, collecting all necessary materials for proper claim creation and modification
  • Make payer-specific data changes as required for accurate, compliant, and timely billing
  • Verify that payments and account balances align with payer contracts and applicable billing rules and regulations

Collections & Denial Resolution
  • Contact insurance carriers as scheduled by the collection tool; communicate clear action plans when adjudication is delayed
  • Identify, review, and resolve denied claims daily; monitor accounts receivable status using Siemens Invision Unity, ePremis, EDM, the Medicaid and Medicare portals, CareFirst, and MCO portals
  • Perform payer remittance and reimbursement posting reconciliation; ensure reimbursement is consistent with payer contractual terms before performing adjustments or billing patient responsibility
  • Review and resolve credit balances accurately; report out-of-the-ordinary circumstances to immediate supervisors for investigation

Customer Service & Documentation
  • Receive and respond promptly to internal and external phone calls, correspondence, and inquiries related to patient accounts
  • Prepare and maintain supporting data and documents on all required activities within the hospital system as defined by departmental guidelines

Compliance & Regulatory
  • Promote adherence to the Health Sciences Compliance Program, the Howard University Code of Ethics, the Health Sciences Standards of Conduct, and HIPAA
  • Attend annual and periodic mandatory compliance training, including HIPAA Privacy training; actively participate in compliance program activities
  • Participate in activities that promote adherence to federal healthcare program requirements
  • Maintain strict confidentiality of patients, families, and staff

Required Qualifications
  • High School Diploma or General Equivalency Diploma (G.E.D.) required
  • Minimum of five (5) years of experience in billing, collections, customer service, or cash posting required
  • Hospital setting experience required
  • Acute care facility experience required, including inpatient stay collection, DRG reimbursement, and Medicare and Medicaid payer experience
  • Certified Patient Account Representative (CPAR - HFMA) or Certified Revenue Cycle Specialist - Institutional (CRCS-I - AAHAM) certification required, and must be retained throughout employment
  • Demonstrated ability to produce accurate Medicare, Medicaid, and commercial payer claims that yield substantiated reimbursement
  • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint); strong basic computer and math skills
  • Strong organization, problem-solving, and time-management skills; ability to work independently in a collaborative environment

What We Offer
  • Work-life balance
  • Recognition and rewards for professional expertise
  • Competitive, comprehensive benefit plans including health, disability, vacation, sick leave, and 403(b) retirement plan
  • Tuition remission at Howard University for you and/or eligible dependent children - up to two (2) courses per semester
  • A mission-driven environment rooted in over 150 years of excellence, service, and advocacy for the communities we serve

About Howard University Hospital
Howard University Hospital (HUH) is the nation's only teaching hospital located on the campus of a historically Black university. With a legacy dating back to 1862 - when it operated as Freedmen's Hospital, providing care and refuge to those who had been denied it elsewhere - HUH has grown into one of the most comprehensive healthcare facilities in the Washington, D.C. metropolitan area and is a designated DC Level 1 Trauma Center. Today, HUH continues its proud tradition of delivering exemplary, patient-centered, and culturally responsive care to the community, while providing exceptional learning and professional development opportunities for the next generation of healthcare professionals.
Position Details
DepartmentPatient AccountsReports ToManager, Patient AccountsFLSA StatusNon-ExemptBargaining UnitLocal 2094ScheduleFull-Time | Monday - Friday, 8:00 AM - 4:30 PM
Pay & Schedule
This is a full-time, non-exempt position covered under the Local 2094 collective bargaining agreement. Pay range: $19.00 - $30.40/hr, commensurate with experience and qualifications.
Compliance Statements
Culture of Care: Howard University Hospital supports a Just Culture that promotes accountability, learning, and patient safety.
Equal Opportunity Employer: Howard University Hospital is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable law.
Reasonable Accommodation: Howard University Hospital is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. If you require an accommodation during the application or interview process, please contact the Human Resources Department at HUHLA@huhosp.org.
Pay Transparency: Salary ranges listed in job postings reflect the expected compensation range for the position and are provided in accordance with applicable pay transparency laws. Final compensation is determined based on experience, education, internal equity, and other relevant factors.
Disclaimer: The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

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