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Patient Accounting Associate Jobs in Texas (NOW HIRING)

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Patient Accounting Associate information

What does a patient accounting associate do?

A Patient Accounting Associate is responsible for managing and processing patient billing and payments within healthcare organizations. Their duties include verifying insurance coverage, preparing invoices, posting payments, and resolving billing discrepancies. They act as a liaison between patients, insurance companies, and healthcare providers to ensure accurate financial records and timely payment collection. Strong attention to detail and customer service skills are essential for success in this role.

What are some common challenges patient accounting associates face when handling billing discrepancies, and how can they effectively resolve them?

Patient Accounting Associates often encounter discrepancies in billing due to insurance claim denials, coding errors, or incomplete patient information. Resolving these issues typically involves collaborating closely with healthcare providers, insurance companies, and patients to gather accurate data and clarify outstanding charges. Strong attention to detail, excellent communication skills, and persistence are essential for efficiently investigating and correcting errors to ensure timely reimbursement and patient satisfaction.

What are the key skills and qualifications needed to thrive as a patient accounting associate, and why are they important?

To thrive as a Patient Accounting Associate, you need a solid understanding of medical billing, insurance claims processing, and accounting principles, typically supported by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health record (EHR) systems, and coding standards such as ICD-10 and CPT is essential. Attention to detail, strong organizational skills, and effective communication are crucial soft skills in this role. These competencies ensure accurate financial records, timely reimbursement, and positive patient interactions in a healthcare setting.

What is the difference between Patient Accounting Associate vs Medical Billing Specialist?

AspectPatient Accounting AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Job FocusPatient account management, billing, payments, insurance claimsProcessing insurance claims, coding, billing accuracy
Common UsageUsed interchangeably in healthcare billing and patient account rolesSpecialized in insurance claim processing and coding

The Patient Accounting Associate and Medical Billing Specialist roles share similarities in credentials and work environments, often overlapping in healthcare settings. However, the Patient Accounting Associate typically handles broader patient account management, while the Medical Billing Specialist focuses more on insurance claims and coding. Both roles are essential in healthcare revenue cycle management and are frequently searched together by job seekers in medical billing and administrative healthcare positions.

What are the most commonly searched types of Patient Accounting jobs in Texas?

The most popular types of Patient Accounting jobs in Texas are:

What cities in Texas are hiring for Patient Accounting Associate jobs?

Cities in Texas with the most Patient Accounting Associate job openings:

Patient Accounting Associate jobs near you
Infographic showing various Patient Accounting Associate job openings in Texas as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Patient Account Specialist Senior - TLRA Insurance

CHRISTUS Health

Houston, TX • On-site

$17.75 - $22.50/hr

Full-time

Re-posted 6 days ago

CHRISTUS Health rating

6.7

Company rating: 6.7 out of 10

Based on 533 frontline employees who took The Breakroom Quiz

534th of 898 rated healthcare providers

Job description

Summary:
Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection. This involves performing collection activities related to follow-up and account resolution and includes communication with patients, clients, reimbursement vendors, and other external entities while adhering to all client, state, and federal guidelines. Patient and client satisfaction is essential. Associates in the collection units are expected to have knowledge of the overall collection work processes for both active AR and BD inventory.
Responsibilities:
  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Provides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines as well as TLRA's business objectives.
  • Documents and updates patient account information in TLRA's collection software system timely and accurate to include appropriate account status.
  • Handles inbound patient and/or carrier calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and requests.
  • Uses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards.
  • Performs research and analysis of account issues and strives to resolve problems timely and accurately.
  • Ensure daily productivity standards are met.
  • Promotes positive patient relations by communicating in a manner that demonstrates respect for the human dignity of patients and/or their families.
  • Must have solid knowledge and utilization of desktop applications to include Word and Excel are essential.
  • General hospital A/R accounts knowledge is required.
  • Performs other special projects as required when assigned.

Collections - Insurance
  • Maintains active knowledge of all collection requirements by payors.
  • Collects balance owing from third-party payers in accordance with State and Federal laws governing collections practices. Ensures that collection efforts are thorough with the overall objective being to collect outstanding balances in an ethical manner.
  • Ensures quality standards are met and proper documentation regarding patient accounting records.
  • Contact other departments to obtain necessary information for appeals, pending information, and any other issues that impact and/or delay claim processing.

Collections - Self Pay
  • Ensures that self-pay accounts are handled in a customer service-oriented manner that accomplishes the goal of collecting monies due to clients, while at the same time preserving the positive image of TLRA that exists in the community.
  • Responsible for assisting patients in identifying eligible means of financial assistance or if non apply working with the patient to make acceptable payment arrangements.
  • Must be an effective team member with good communication skills. Must participate in team meetings, communicate work-related ideas and concerns proactively, and assist in finding appropriate resolutions.

Physician Billing/Collections
  • Ensure proper reimbursement for all services and to ensure all appeals are filed timely.
  • Review accounts and determine appropriate follow-up activities utilizing Six Sigma Practices.
  • Identify under and overpayments and take appropriate actions to resolve accounts.
  • Validate commercial insurance claims to ensure the claims are paid according to the contract.
  • Direct knowledge using Meditech and CollectLogix software.
  • Monitor and communicate errors generated by other groups and evaluate for trends.

Job Requirements:
Education/Skills
  • High School diploma or equivalent years of experience required.

Experience
  • 3-5 years of experience preferred.
  • experience in a Customer Service call center environment with a focus on healthcare billing/collections or collection agency environment required.
  • College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience.

Licenses, Registrations, or Certifications
  • None required.

Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time

What CHRISTUS Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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About CHRISTUS Health

Sourced by ZipRecruiter

CHRISTUS Health is a prominent name in the healthcare industry, with its headquarters situated in Irving, TX, USA. Established in 1999, the company has since been devoted to providing comprehensive care and extending the healing ministry of Jesus Christ. This not-for-profit health system primarily operates more than 600 healthcare services and programs, including long-term care facilities, health insurance products, community clinics, and outreach services, serving both urban and rural populations.

Industry

Outpatient health care

Company size

1,001 - 5,000 Employees

Headquarters location

Irving, TX, US

Year founded

1999

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