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Patient Account Associate Jobs in Texas (NOW HIRING)

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$27.5K

$52.9K

$72.7K

How much do patient account associate jobs pay per year?

As of Aug 17, 2026, the average yearly pay for patient account associate in Texas is $52,931.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,300.00 and $60,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient account associate?

To thrive as a Patient Account Associate, you need a strong understanding of medical billing, insurance processes, and patient account management, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health records (EHRs), and hospital information systems is typically required. Attention to detail, problem-solving abilities, and strong interpersonal communication are vital soft skills for this role. These competencies ensure accurate account handling, timely reimbursement, and positive patient interactions, which are critical for maintaining the financial health of healthcare organizations.

What are some common challenges patient account associates face when managing patient billing and insurance claims?

Patient Account Associates often encounter challenges such as navigating complex insurance policies, resolving discrepancies in patient accounts, and addressing billing questions from patients and providers. Staying up-to-date with changing regulations and payer requirements can also be demanding. Effective communication, attention to detail, and problem-solving skills are essential for overcoming these challenges and ensuring accurate and timely processing of claims.

What is the difference between Patient Account Associate vs Medical Billing Specialist?

AspectPatient Account AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred (e.g., Certified Professional Biller)
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing, collections, insurance claimsProcessing medical claims, coding, billing submissions

The Patient Account Associate and Medical Billing Specialist roles share similar responsibilities in managing billing and insurance claims. However, Patient Account Associates often focus more on patient interactions and account management, while Medical Billing Specialists concentrate on coding and claim processing. Both roles require knowledge of healthcare billing procedures and may require certification, making them closely related in the healthcare revenue cycle.

What are the most commonly searched types of Patient Account jobs in Texas?

The most popular types of Patient Account jobs in Texas are:

What cities in Texas are hiring for Patient Account Associate jobs?

Cities in Texas with the most Patient Account Associate job openings:

Patient Account Associate jobs near you
Infographic showing various Patient Account Associate job openings in Texas as of August 2026, with employment types broken down into 3% As Needed, 73% Full Time, 17% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,931 per year, or $25.4 per hour.

Patient Account Specialist Senior - TLRA Precollect

CHRISTUS Health

Tyler, TX • On-site

$17.50 - $22.25/hr

Full-time

Re-posted 6 days ago

CHRISTUS Health rating

6.7

Company rating: 6.7 out of 10

Based on 531 frontline employees who took The Breakroom Quiz

531st of 887 rated healthcare providers

Job description

Summary:
Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection. This involves performing collection activities related to follow-up and account resolution and includes communication with patients, clients, reimbursement vendors, and other external entities while adhering to all client, state, and federal guidelines. Patient and client satisfaction is essential. Associates in the collection units are expected to have knowledge of the overall collection work processes for both active AR and BD inventory.
Responsibilities:
  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Provides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines as well as TLRA's business objectives.
  • Documents and updates patient account information in TLRA's collection software system timely and accurate to include appropriate account status.
  • Handles inbound patient and/or carrier calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and requests.
  • Uses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards.
  • Performs research and analysis of account issues and strives to resolve problems timely and accurately.
  • Ensure daily productivity standards are met.
  • Promotes positive patient relations by communicating in a manner that demonstrates respect for the human dignity of patients and/or their families.
  • Must have solid knowledge and utilization of desktop applications to include Word and Excel are essential.
  • General hospital A/R accounts knowledge is required.
  • Performs other special projects as required when assigned.

Collections - Insurance
  • Maintains active knowledge of all collection requirements by payors.
  • Collects balance owing from third-party payers in accordance with State and Federal laws governing collections practices. Ensures that collection efforts are thorough with the overall objective being to collect outstanding balances in an ethical manner.
  • Ensures quality standards are met and proper documentation regarding patient accounting records.
  • Contact other departments to obtain necessary information for appeals, pending information, and any other issues that impact and/or delay claim processing.

Collections - Self Pay
  • Ensures that self-pay accounts are handled in a customer service-oriented manner that accomplishes the goal of collecting monies due to clients, while at the same time preserving the positive image of TLRA that exists in the community.
  • Responsible for assisting patients in identifying eligible means of financial assistance or if non apply working with the patient to make acceptable payment arrangements.
  • Must be an effective team member with good communication skills. Must participate in team meetings, communicate work-related ideas and concerns proactively, and assist in finding appropriate resolutions.

Physician Billing/Collections
  • Ensure proper reimbursement for all services and to ensure all appeals are filed timely.
  • Review accounts and determine appropriate follow-up activities utilizing Six Sigma Practices.
  • Identify under and overpayments and take appropriate actions to resolve accounts.
  • Validate commercial insurance claims to ensure the claims are paid according to the contract.
  • Direct knowledge using Meditech and CollectLogix software.
  • Monitor and communicate errors generated by other groups and evaluate for trends.

Job Requirements:
Education/Skills
  • High School diploma or equivalent years of experience required.

Experience
  • 3-5 years of experience preferred.
  • experience in a Customer Service call center environment with a focus on healthcare billing/collections or collection agency environment required.
  • College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience.

Licenses, Registrations, or Certifications
  • None required.

Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time

What CHRISTUS Health employees say

Pay

Benefits

Hours and flexibility

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About CHRISTUS Health

Sourced by ZipRecruiter

CHRISTUS Health is a prominent name in the healthcare industry, with its headquarters situated in Irving, TX, USA. Established in 1999, the company has since been devoted to providing comprehensive care and extending the healing ministry of Jesus Christ. This not-for-profit health system primarily operates more than 600 healthcare services and programs, including long-term care facilities, health insurance products, community clinics, and outreach services, serving both urban and rural populations.

Industry

Outpatient health care

Company size

1,001 - 5,000 Employees

Headquarters location

Irving, TX, US

Year founded

1999

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