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Patient Access Service Representative Jobs in Reno, NV

Renown Health

Patient Access Representative Sr

Reno, NV · On-site

$20.11 - $28.17/hr

The incumbent will be looked to as a primary resource for patient de-escalation and service recovery. The responsibilities of the Patient Access Representative Senior include but is not limited to ...

Renown Health

Patient Access Representative Sr

Reno, NV

$17.25 - $22/hr

The incumbent will be looked to as a primary resource for patient de-escalation and service recovery. The responsibilities of the Patient Access Representative Senior include but is not limited to ...

Renown Health

Patient Access Representative Sr

Reno, NV

$17.25 - $22/hr

The incumbent will be looked to as a primary resource for patient de-escalation and service recovery. The responsibilities of the Patient Access Representative Senior include but is not limited to ...

Renown Health

Patient Access Representative

Reno, NV

$17.25 - $22/hr

This position ensures reimbursement for services rendered through verification of insurance ... Serves the patient and family in such a manner as to make the admission process as comfortable and ...

Renown Health

Patient Access Representative

Reno, NV · On-site

$18.24 - $25.53/hr

This position ensures reimbursement for services rendered through verification of insurance ... Serves the patient and family in such a manner as to make the admission process as comfortable and ...

Renown Health

Patient Access Representative

Reno, NV · On-site

$18.24 - $25.53/hr

This position ensures reimbursement for services rendered through verification of insurance ... Serves the patient and family in such a manner as to make the admission process as comfortable and ...

Renown Health

Patient Access Representative

Reno, NV · On-site

$18.24 - $25.53/hr

This position ensures reimbursement for services rendered through verification of insurance ... Serves the patient and family in such a manner as to make the admission process as comfortable and ...

Renown Health

Patient Access Representative

Reno, NV

$17.25 - $22/hr

This position ensures reimbursement for services rendered through verification of insurance ... Serves the patient and family in such a manner as to make the admission process as comfortable and ...

Renown Health

Patient Access Representative

Reno, NV · On-site

$17.25 - $22/hr

This position ensures reimbursement for services rendered through verification of insurance ... Serves the patient and family in such a manner as to make the admission process as comfortable and ...

Renown Health

Patient Access Representative

Reno, NV

$17.25 - $22/hr

This position ensures reimbursement for services rendered through verification of insurance ... Serves the patient and family in such a manner as to make the admission process as comfortable and ...

Renown Health

Patient Access Representative

Reno, NV

$17.25 - $22/hr

This position ensures reimbursement for services rendered through verification of insurance ... Serves the patient and family in such a manner as to make the admission process as comfortable and ...

Renown Health

Patient Access Representative

Reno, NV · On-site

$18.24 - $25.53/hr

This position ensures reimbursement for services rendered through verification of insurance ... Serves the patient and family in such a manner as to make the admission process as comfortable and ...

Renown Health

Patient Access Representative

Reno, NV · On-site

$17.25 - $22/hr

This position ensures reimbursement for services rendered through verification of insurance ... Serves the patient and family in such a manner as to make the admission process as comfortable and ...

Renown Health

Patient Access Representative

Reno, NV · On-site

$17.25 - $22/hr

This position ensures reimbursement for services rendered through verification of insurance ... Serves the patient and family in such a manner as to make the admission process as comfortable and ...

Renown Health

Patient Access Representative

Reno, NV · On-site

$17.25 - $22/hr

This position ensures reimbursement for services rendered through verification of insurance ... Serves the patient and family in such a manner as to make the admission process as comfortable and ...

Renown Health

Patient Access Representative

Reno, NV

$17.25 - $22/hr

This position ensures reimbursement for services rendered through verification of insurance ... Serves the patient and family in such a manner as to make the admission process as comfortable and ...

Renown Health

Patient Access Representative

Reno, NV · On-site

$18.24 - $25.53/hr

This position ensures reimbursement for services rendered through verification of insurance ... Serves the patient and family in such a manner as to make the admission process as comfortable and ...

Renown Health

Patient Access Representative

Reno, NV · On-site

$17.25 - $22/hr

This position ensures reimbursement for services rendered through verification of insurance ... Serves the patient and family in such a manner as to make the admission process as comfortable and ...

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All JobsPatient Access Service Representative JobsPatient Access Service Representative Jobs in Reno, NV

Patient Access Service Representative information

See Reno, NV salary details

$12

$18

$23

How much do patient access service representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for patient access service representative in Reno, NV is $18.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $21.11 per hour, depending on experience, location, and employer.

What are some common challenges faced by Patient Access Service Representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What does a patient access representative do?

A patient access service representative is responsible for scheduling appointments, verifying patient insurance information, collecting co-pays, and ensuring accurate patient registration. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage patient data. Strong communication skills and attention to detail are essential for this role.

How much does a patient access representative make?

In Pennsylvania, a patient access service representative typically earns an average salary of around $35,000 to $45,000 per year. Salaries can vary based on experience, location within the state, and the healthcare facility's size and type. The role often requires strong communication skills and familiarity with electronic health record systems.

What is a Patient Access Service Representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

What jobs pay 4000 a week without a degree?

Patient Access Service Representatives typically do not earn $4,000 a week; however, some high-paying roles in sales, real estate, or skilled trades can reach that level without a degree. These jobs often require experience, strong communication skills, or certifications and may involve commission or performance-based pay structures.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

How to become a patient access representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Relevant experience in healthcare or administrative roles can be beneficial, and some employers may require certification in medical office administration or patient access procedures. On-the-job training is common, and familiarity with electronic health records (EHR) systems is often preferred.

What are the key skills and qualifications needed to thrive as a Patient Access Service Representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.
What are popular job titles related to Patient Access Service Representative jobs in Reno, NV? For Patient Access Service Representative jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Patient Access Service Representative jobs in Reno, NV look for? The top searched job categories for Patient Access Service Representative jobs in Reno, NV are:
Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Reno, NV as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,501 per year, or $19 per hour.

Patient Access Representative

Tahoe Forest Health

Truckee, CA

$29.17/hr

Full-time

Posted yesterday

Job description

Eligible for shift differential pay when working evening, night, or weekend shifts.

Bargaining Unit:  EA

Rate of Pay: 

Patient Access Rep I - $26.42/hour + DOE

Patient Access Rep II - $29.17/hour+ DOE      

Summary
Under the general supervision of the Patient Access Director, this position performs imperative duties including but not limited to appointment scheduling, registration, insurance verification, telephone coverage, patient collections, registration follow up, and customer service. Acts a trainer and/or subject matter expert for team.
 
Hours and Place of Work
Required to be available for standby.
Scheduled to work in Truckee and IVCH facilities as needed. 
 
Essential Duties and Responsibilities
  • Registers patients by verifying identity and interviewing patient or representative in a pleasant, professional, and timely manner according to department practices.
  • Ensures all necessary demographic and financial data is obtained and accurately entered into the electronic health record (EHR).
  • Scans all necessary insurance information, including insurance cards, personal identification, driver’s license, physician order, etc. into EHR.
  • Validates existing data related to prior registrations by asking patient to repeat all data and updating appropriately in the EHR.
  • Identifies appropriate payor sources and verifies eligibility according to department procedure for all patients.
  • Checks to ensure authorization has been obtained prior to services being rendered. If authorization is not in place, follows Financial Clearance policy. Creates and discusses Intent to Proceed with a Non-Authorized Service forms as needed. Scans all appropriate documentation into the EHR.
  • Refers all private pay and underinsured patients to the Financial Counselors or Eligibility Advocate.
  • Initiates patient financial conversations with respect and privacy. Creates estimates for services and delivers to patient. Collects estimated amount due per TFH Financial Clearance Policy. Documents all estimates, conversations, and collections in EMR. 
  • Understands and can explain hospital payment options to patients.
  • Holds sufficient understanding of insurance protocols for orders, authorizations, referrals, co-payments, deductibles, allowed amounts, etc.  
  • Maintains and updates knowledge regarding all types of insurance and healthcare coverage, utilizing reference materials provided, when necessary.
  • Understands and follows all regulatory requirements including but not limited to: Emergency Medical Treatment and Labor Act (EMTALA), Health Insurance Portability and Accountability (HIPAA), and Red Flag Rules.
  • Performs alternate provider workflow for not on staff providers including, NPI check and OIG Exclusion List checks. Documents all information in EHR.
  • Informs patients of and obtains signatures timely for all registration forms including but not limited to: Conditions of Admission, Guide to Billing and Financial Assistance, Patient Rights and Responsibilities, Notice of Privacy Practices, Acknowledgment of Patient Information on Advance Directives,  Important Message from Medicare, and California Observation Notice.
  • Possesses knowledge of and can explain all forms, required registration information, and procedures as needed.
  • Creates armbands, labels and other documentation as necessary. Places armbands on patients following appropriate policy and procedure.
  • Obtains worker’s compensation accident information when applicable. Calls patient employer to verify employment. Obtains all insurance information from employer timely. Contacts insurance company to gather claim information. Enters all information into EHR.
  • Performs cashier functions for all patients who present cash, check or credit card as payment for services. Requests, processes, and deposits all payments per department cash handling policy to promote stewardship of District resources.
  • Completes Medicare Secondary Payor Questionnaire and documents responses in EHR.
  • Uses EMR to check local coverage determinations for Medicare patients as needed. Generates and produces Advanced Beneficiary Notices (ABN’s). Delivers to patients and documents in EMR.
  • Assists patients with filling out medical records release forms. Verifies patient identity and documents on forms. Sends all Release of Information (ROI) forms to Health Information Management (HIM).
  • Schedules patients for walk-in services. Assists in scheduling patients at check out.
  • Utilizes patient schedules to prepare for patient appointments when possible including but not limited to: missing registration items, patient estimates, forms, schedules, and notes.
  • Promptly answers phone calls at work station and directs to appropriate area as necessary. Acts as District operator coverage outside of business hours or as needed.
  • Displays exceptional customer service with patients, visitors, and peers at all times by addressing and treating all with respect and understanding.
  • Attends and engages in department meetings, projects, teams, trainings, and committees.
  • Utilizes interpreter service to communicate with patients when needed.
  • Performs quality checks, reports, audits, note-taking, and other clerical tasks for department when requested.
  • Keeps all applicable certifications active. Provides proof of certifications when requested. Ensures current certification are on file in Human Resources.  Works EMR work queues during each shift. Follows up on all items including: pre-registration and pre-admission missing registration items, emergency room visit missing registration items, appointment missing registration items, admission missing registration items, discharged patient missing registration items, returned mail, claim edits, stop bills, and discharged-not-billed checks.
  • Checks email several times during shift and responds appropriately.
  • Completes all job functions with discretion ensuring patient privacy.
  • Stores patient’s valuables and documents appropriately.
  • Responds to emergency calls and pages emergency announcements in accordance with emergency response policies.
  • Performs hospital front desk duties. Receives visitors, obtains name and nature of business, and provides information and direction.
  • Works shift and area as assigned on schedule. Is cross trained in different coverage areas of Patient Access when requested.
  • Enters safety, feedback, and disruptive event reports as needed.
  • Displays critical thinking at all times.
  • Actively looks for solutions and shares ideas for improvement with team.
  • Maintains proactive and positive communication with management team, peers, and patients at all times.
  • Exhibits professionalism in appearance, speech and conduct following department dress policy at all times while on shift.
  • Acts as leader of assigned inter-department committee or team. Is responsible for deliverables in moving team forward.
  • Works on special projects as assigned.
  • Acts as subject matter expert on assigned quality checks, reports, and audits for department.
  • Acts as mentor and operational trainer to new team members in conjunction with Registration Coordinators. Trains, validates, and competency checks new team members. Communicates progress of trainee to Supervisors and Registration Coordinators.
  • Attends and actively participates in training of operational trainers. Stays current on all training methods and tasks. Participates in continuing education of operational trainers.
  • Demonstrates System Values in performance and behavior.
  • Complies with System policies and procedures.
  • Other duties as may be assigned.
Qualifications 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Supervisory Responsibilities
No supervisory responsibilities.
 
Education and Experience
High school diploma or general education degree (GED) required; Associate’s or Bachelor’s degree in healthcare administration, business administration or related field desired. One to two years patient registration experience preferred or equivalent combination of education and experience.
 
Licenses, Certifications
BLS: Employee will be enrolled in the Resuscitation Quality Improvement (RQI) Basic Life Support (BLS) Entry or Prep Curriculum (depending on their previous BLS certification).
  • Within 6 months of hire into job
Other Experience/Qualifications
Preferred:
 
  • Bachelor’s degree in healthcare administration, business administration or related field
  • One to two years patient registration experience
  • Customer Service experience

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