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Patient Access Service Representative Jobs in Oregon

Stcharles

Patient Access Representative

Bend, OR

$21.30 - $27.69/hr

Patient Access Representative REPORTS TO POSITION: Supervisor-Patient Access Services DEPARTMENT ... Patient Access Services OUR VISION: Creating America's healthiest community, together OUR MISSION:

Stcharles

Patient Access Representative

Bend, OR

$21.30 - $27.69/hr

Patient Access Representative REPORTS TO POSITION: Supervisor-Patient Access Services DEPARTMENT ... Patient Access Services OUR VISION: Creating America's healthiest community, together OUR MISSION:

Stcharles

Patient Access Representative

Bend, OR

$20.88 - $27.14/hr

Patient Access Representative REPORTS TO POSITION: Supervisor-Patient Access Services DEPARTMENT ... Patient Access Services OUR VISION: Creating America's healthiest community, together OUR MISSION:

Stcharles

Patient Service Representative

Bend, OR

$21.30 - $27.69/hr

Ambulatory Access Patient Service Representative REPORTS TO POSITION: Ambulatory Access Director or Delegate DEPARTMENT: Patient Access Services DATE LAST REVIEWED: August 2025 OUR VISION: Creating ...

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Patient Access Service Representative information

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How much do patient access service representative jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for patient access service representative in Oregon is $20.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.36 per hour, depending on experience, location, and employer.

What are some common challenges faced by Patient Access Service Representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What does a patient access representative do?

A patient access service representative is responsible for scheduling appointments, verifying patient insurance information, collecting co-pays, and ensuring accurate patient registration. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage patient data. Strong communication skills and attention to detail are essential for this role.

How much does a patient access representative make?

In Pennsylvania, a patient access service representative typically earns an average salary of around $35,000 to $45,000 per year. Salaries can vary based on experience, location within the state, and the healthcare facility's size and type. The role often requires strong communication skills and familiarity with electronic health record systems.

What is a Patient Access Service Representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

What jobs pay 4000 a week without a degree?

Patient Access Service Representatives typically do not earn $4,000 a week; however, some high-paying roles in sales, real estate, or skilled trades can reach that level without a degree. These jobs often require experience, strong communication skills, or certifications and may involve commission or performance-based pay structures.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

How to become a patient access representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Relevant experience in healthcare or administrative roles can be beneficial, and some employers may require certification in medical office administration or patient access procedures. On-the-job training is common, and familiarity with electronic health records (EHR) systems is often preferred.

What are the key skills and qualifications needed to thrive as a Patient Access Service Representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.
What are popular job titles related to Patient Access Service Representative jobs in Oregon? For Patient Access Service Representative jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Patient Access Service Representative jobs in Oregon look for? The top searched job categories for Patient Access Service Representative jobs in Oregon are:
What cities in Oregon are hiring for Patient Access Service Representative jobs? Cities in Oregon with the most Patient Access Service Representative job openings:
Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,886 per year, or $20.1 per hour.

Patient Access Representative

St. Charles Health System

Bend, OR • On-site

$21.30 - $27.69/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

St. Charles Health System rating

7.2

Company rating: 7.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Pay range: $21.30 - $27.69 per hour, based on experience.
This full-time position comes with a comprehensive benefits package that includes medical, dental, vision, a 403(b) retirement plan, and a generous Earned Time Off (ETO) program.
ST. CHARLES HEALTH SYSTEM
JOB DESCRIPTION
TITLE: Patient Access Representative
REPORTS TO POSITION: Supervisor-Patient Access Services
DEPARTMENT: Patient Access Services
OUR VISION: Creating America's healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENTAL SUMMARY: The Patient Access Department registers and schedules all patients for medical services as ordered by their physician, obtaining all key information required to bill for services provided. Our goal is to provide professional, accurate and timely service within all aspects of registration and scheduling.
POSITION OVERVIEW: Registers all patients for medical services as ordered by their physician. Provides professional, accurate and timely service within all Admitting functions. This position does not directly manage any other caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Demonstrate the ability to mulit-task, provide attention to detail, complete accurate data entry in a fast paced environment with multiple distractions.
Demonstrates excellent customer service skills in a manner that promotes goodwill, is timely, efficient and accurate.
Ability to work with patients and/or family members who may be experiencing multiple different emotions.
Excellent Verbal, Written and communication skills.
Functions as a patient representative during registration/interview process.
Must demonstarate the ability to select the correct insurance plan, send and review eligiblity responses.
Basic understanding of Medicare and Medicaid requirements.
Has a clear understanding of how to accuralty select the correct patient and accurately assign an encounter number.
Ability to work in mulitple computer programs as required.
Assists professional staff as requested.
Assists with special projects as needed.
Perform other clerical or support duties as needed.
Collects co-pays and deductibles from patients..
Has the ability to back up Financial Counseling staff as needed to take payments, give out financial assistance information and complete presumptive eligiblity.
Has a clear understanding of all downtime processes.
Valuables and Medications will be collected and documented from patients to be placed in the safe when there are no family members to receive them.
Attend required meetings, training, and online trainings as assigned.
Must be able to utilize available resources.
Supports the vision, mission and values of the organization in all respects.
Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION:
Required: High School Diploma or GED.
Preferred: College courses in medical terminology. General/medical office practice experience.
LICENSURE/CERTIFICATION/REGISTRATION:
Required: N/A
Preferred: N/A
EXPERIENCE:
Required: Previous PC/Windows experience.
Preferred: One year customer service experience. Collection and data entry experience.
PERSONAL PROTECTIVE EQUIPMENT:
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
PHYSICAL REQUIREMENTS:
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation, operation of motor vehicle.
Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-25 pounds, operation of a motor vehicle.
Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.
Exposure to Elemental Factors
Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
Blood-Borne Pathogen (BBP) Exposure Category
No Risk for Exposure to BBP
Schedule Weekly Hours:
36
Caregiver Type:
Regular
Shift:
First Shift (United States of America)
Is Exempt Position?
No
Job Family:
REPRESENTATIVE
Scheduled Days of the Week:
As Scheduled (may include weekends and holidays)
Shift Start & End Time:
06:00 - 18:30

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About St. Charles Health System

Sourced by ZipRecruiter

St. Charles Health System, located in Bend, OR, US, is a non-profit healthcare organization that operates within the healthcare and social assistance industry. The organization offers a comprehensive range of medical services including cancer care, heart, and vascular services, orthopedics, women’s services, and many more. Founded in 2001, St. Charles Health System has its roots tracing back to the early 1900s when Sisters of St. Joseph arrived in Bend. Over the years, the organization has relentlessly poured its resources into the health and prosperity of its communities and beyond.

Company size

1,001 - 5,000 Employees

Headquarters location

Bend, OR, US

Year founded

2001

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