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Patient Access Service Representative Jobs in Nebraska

CommonSpirit Health

Patient Access Representative

Lincoln, NE · On-site

$16.50 - $21/hr

Francis of Perpetual Adoration in 1889, is a full-service, 260-bed, nonprofit regional medical ... As our Patient Access Representative you will be a vital front-line professional, responsible for ...

CommonSpirit Health

Patient Access Representative

Lincoln, NE · On-site

$15 - $19.25/hr

Francis of Perpetual Adoration in 1889, is a full-service, 260-bed, nonprofit regional medical ... Job Summary and Responsibilities As our Patient Access Representative you will be a vital front ...

CHI Health Immanuel

Patient Access Representative

Omaha, NE · On-site

$17.24 - $24.35/hr

... a full-service hospital, cancer center, rehabilitation center, specialty spine hospital and more ... Job Summary and Responsibilities As our Patient Access Representative, you will serve as the ...

CommonSpirit Health

Patient Access Representative

Lincoln, NE · On-site

$16.50 - $21/hr

Francis of Perpetual Adoration in 1889, is a full-service, 260-bed, nonprofit regional medical ... As our Patient Access Representative you will be a vital front-line professional, responsible for ...

CommonSpirit Health

Patient Access Representative

Omaha, NE · On-site

$16.50 - $21/hr

CHI Health Immanuel, located in North Omaha just off of I-680 on 72nd Street, offers a full-service ... As our Patient Access Representative, you will serve as the essential first point of contact for ...

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Patient Access Service Representative information

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How much do patient access service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient access service representative in Nebraska is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.19 per hour, depending on experience, location, and employer.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers may prefer prior experience in healthcare or administrative roles, and training is often provided on the job. Certification is not required but can enhance job prospects.

Is it hard to be a patient access service representative?

Being a patient access service representative involves handling administrative tasks such as scheduling, verifying insurance, and assisting patients, which requires strong communication and organizational skills. The role can be fast-paced and may involve managing multiple priorities, but it generally does not require extensive prior experience or advanced certifications. Success in this position depends on attention to detail, customer service skills, and the ability to work under pressure.

What are the duties of a patient access service representative?

A patient access service representative is responsible for scheduling appointments, verifying patient insurance and personal information, collecting copayments, and ensuring accurate registration in the healthcare facility's system. They serve as the first point of contact for patients, requiring strong communication skills and familiarity with electronic health records and billing processes.

What are popular job titles related to Patient Access Service Representative jobs in Nebraska?

For Patient Access Service Representative jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Patient Access Service Representative jobs in Nebraska look for?

The top searched job categories for Patient Access Service Representative jobs in Nebraska are:

What cities in Nebraska are hiring for Patient Access Service Representative jobs?

Cities in Nebraska with the most Patient Access Service Representative job openings:

Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Nebraska as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,773 per year, or $18.2 per hour.

Patient Access Representative

CHI Health Immanuel

Omaha, NE

$17.24 - $24.35/hr

Full-time

Posted 25 days ago

Job description


Job Summary and Responsibilities

As our Patient Access Representative, you will serve as the essential first point of contact for patients, ensuring a seamless and positive healthcare experience. You will play a critical role in our revenue cycle by managing accurate patient registration, verifying insurance eligibility, and maintaining confidential documentation within our electronic health records. By facilitating smooth access-related workflows and collaborating with internal teams, you will help our facility maintain the highest standards of operational excellence and patient service.

Every day you will utilize multiple healthcare systems to schedule appointments, process medical records, and resolve registration or insurance discrepancies. You will engage with patients to communicate financial responsibilities, provide clear estimates of liabilities, and collect payments at the time of service. Your daily responsibilities will also include answering inquiries, routing calls, maintaining a professional front-office environment, and participating in team huddles to ensure all productivity and quality benchmarks are consistently met.

To be successful in this role, you will possess a high school diploma or GED and ideally have at least one year of relevant experience in a healthcare or patient access setting. You should have a solid foundation in computer software, including Microsoft Office (Word, Excel) and data entry, along with a strong understanding of insurance payers and real-time eligibility verification. We are looking for a detail-oriented professional who excels in communication, upholds strict HIPAA privacy standards, and is dedicated to providing high-quality, patient-centered care.

Job Requirements

Required

  • High School Graduate upon hire or 
  • High School GED upon hire and

  • 1 year relevant experience in healthcare, patient access setting is preferred, along with knowledge of the following: patient registration procedures and documentation, knowledge of health insurance payers, and real-time insurance eligibility verifications.   

Preferred

  • Experience within a patient access setting.
Where You'll Work

CHI Health Immanuel, located in North Omaha just off of I-680 on 72nd Street, offers a full-service hospital, cancer center, rehabilitation center, specialty spine hospital and more. For well over a century, our commitment to serve our community inspires our staff to provide the highest quality of care to all who we have the privilege to serve.

Qualifications:

Required

  • High School Graduate upon hire or 
  • High School GED upon hire and

  • 1 year relevant experience in healthcare, patient access setting is preferred, along with knowledge of the following: patient registration procedures and documentation, knowledge of health insurance payers, and real-time insurance eligibility verifications.   

Preferred

  • Experience within a patient access setting.
Employment Type: Full Time

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