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Patient Access Associate Jobs in Spring Valley, NY

HSS

Patient Access Specialist I

New York, NY · On-site

$32.39 - $36.04/hr

What you will be doing Tuesday-Saturday 10:45am-7:00pm The Patient Access Specialist serves as the ... An associate degree is preferred. Experience At least 1 year experience in Healthcare ...

HSS

Patient Access Specialist I

New York, NY · On-site

$32.39 - $36.04/hr

The Patient Access Specialist acts as a liaison between patients, visitors, clinical staff, and ... High School Diploma EDUCATION PREFERRED Associates SKILLS PREFERRED Working knowledge of medical ...

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All JobsPatient Access Associate JobsPatient Access Associate Jobs in Spring Valley, NY

Patient Access Associate information

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$14

$19

$23

How much do patient access associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient access associate in Spring Valley, NY is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.16 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. The position offers opportunities for stable employment, skill development in customer service and administrative tasks, and often requires attention to detail and familiarity with electronic health records. It can be a good entry point into healthcare careers with potential for advancement.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

More about Patient Access Associate jobs
What cities near Spring Valley, NY are hiring for Patient Access Associate jobs? Cities near Spring Valley, NY with the most Patient Access Associate job openings:
Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Spring Valley, NY as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 20% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% In-person, 6% Hybrid, and 8% Remote job distribution, with an average salary of $40,879 per year, or $19.7 per hour.

Registrar Patient Access Center PAC DI, Full Time, Day

Valleyhealth

Mahwah, NJ • On-site

$20.86 - $26.07/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Position Summary

To support the various departments under the Patient Access Center (Inpatient, Outpatient, Same Day Services, Wound Care, Infusion, Labor & Delivery and Emergency Department by providing a variety of tasks such as reception, pre-registration, registration, cash collection, admitting, patient/department support, materials/inventory management, patient education, and unit specific tasks.

Education

High school diploma or equivalent. Associate's degree preferred. Completion of formal business/medical training preferred. Completion of Registration training program required. Certified Healthcare Access Associate (CHAA) certification preferred.

Experience

Healthcare related experience. Computer Experience and knowledge of windows environment. Previous customer service experience required. Medical office experience required. Medical terminology preferred.

Skills

Effective communication and writing skills, ability to articulate and use proper spelling and grammar. Effective interpersonal skills to work with co-workers and other staff members. Effective critical thinking skills, i.e., analytical, problem-solving, decision making, prioritizing, time management, etc. Ability to pay attention to details, often changing from one task to another without loss of efficiency or composure. Ability to read, write, speak, and understand English. Typing/Keyboarding 50 - 60 wpm at a minimum.

Job Location

Mahwah MacArthur Blvd LifeStyles

Shift

Day (United States of America)

Benefits

  • Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
  • Group Term Life Insurance and AD&D(Full Time Employees)
  • Flexible Spending Accounts and Commuter Benefit Plans
  • Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
  • 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
  • Retirement Plan
  • Tuition Assistance
  • Employee Assistance Program (EAP)
  • Valley Health LifeStyles Fitness Center Membership Discount
  • Day Care Discounts for Various Daycare Facilities
SalaryJoining Valley Health System means becoming part of a dedicated team that values the highest quality of care in a supportive environment. In our commitment to high performance and reliability, we encourage and recognize exceptional individual performance through our industry leading compensation practices including a starting salary and benefits in accordance with your role, experience, education, and licensure. Actual individual salaries vary depending on these factors. The salary listed does not include other forms of compensation or benefits.Pay Range: $20.86 - $26.07 (per hour)

EEO Statement

Valley Health System does not discriminate on the basis of ancestry, age, atypical hereditary cellular or blood trait, civil union status, color, creed, disability, domestic partnership, gender, gender identity or expression, familial status, genetic information, liability for service in the Armed Forces of the United States, marital status, medical condition or illness, mental or physical handicap, national origin, nationality, perceived disability, pregnancy, race, refusal to submit to genetic testing or make available results of such tests, religion, sex, sexual orientation, veteran's status or any other protected basis, in accordance with all applicable Federal, State and Local laws. This applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment.

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About Valley Health

Sourced by ZipRecruiter

Valley Health System is a not-for-profit network of hospitals, urgent cares, physician practices, and services. Expanding across Virginia, West Virginia, and Maryland, we are devoted to the health of all who call our 18-county area home. A vital resource for healthcare, we are the region's largest employer, a dependable community partner, and are at the leading edge of clinical innovations.x

Industry

Health and personal care stores

Company size

5,001 - 10,000 Employees

Headquarters location

Winchester, VA, US

Social media

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