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Patient Access Associate Jobs in Michigan (NOW HIRING)

Medix

Patient Access

Battle Creek, MI · On-site

$16 - $18/hr

Job Summary Our client is seeking a dedicated Patient Access Manager to ensure the efficient flow ... Associate's degree in a related field or 2 years of relevant experience preferred. * Certified ...

Insight

Patient Access

Flint, MI · On-site

$17 - $18/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with ... Associate's or Bachelor's Degree in Business or related field desired * 6 months of relevant ...

Insight

Patient Access

Flint, MI · On-site

$17 - $18/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with ... Associate's or Bachelor's Degree in Business or related field desired * 6 months of relevant ...

McLaren

Supervisor Patient Access

Detroit, MI · On-site

Associates Degree in business management, accounting or related field • Two years' experience in Patient Access or a related department. * One-year experience in a leadership role leading or ...

McLaren

Supervisor Patient Access

Southfield, MI · On-site

Associates Degree in business management, accounting or related field • Two years' experience in Patient Access or a related department. * One-year experience in a leadership role leading or ...

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How much do patient access associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for patient access associate in Michigan is $16.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.09 per hour, depending on experience, location, and employer.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

Is being a patient access associate a stressful job?

Patient Access Associates often work in fast-paced healthcare environments, managing patient check-ins, scheduling, and insurance verification. The job can be stressful during busy periods or when handling difficult patients, but strong organizational skills and attention to detail help manage workload and reduce stress levels.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The job typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.
More about Patient Access Associate jobs

What are the most commonly searched types of Patient Access jobs in Michigan?

The most popular types of Patient Access jobs in Michigan are:

What cities in Michigan are hiring for Patient Access Associate jobs?

Cities in Michigan with the most Patient Access Associate job openings:

Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 29% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $35,161 per year, or $16.9 per hour.

Patient Access

Battle Creek, MI • On-site

Medix
Recruiting and Staffing Services • 1 - 5K employees
Learn more about Medixexternal

$16 - $18/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Job description

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a dedicated Patient Access Manager to ensure the efficient flow of patient access needs. This role involves responsibilities such as greeting and registering patients, gathering demographic and insurance information, and handling financial transactions. The ideal candidate will have a strong understanding of billing and coding requirements, excellent customer service skills, and the ability to work effectively in a team environment.
Key Responsibilities
  • Greet and/or register patients accurately and efficiently.
  • Verify insurance eligibility and enter payments following procedures.
  • Schedule and communicate appointment information for multiple facilities.
  • Maintain confidentiality in all communication.
  • Assist with financial counseling needs and resolve patient financial issues.
  • Participate in weekend standby rotation as needed.

Qualifications
  • High school diploma or general education degree (GED) required.
  • Associate's degree in a related field or 2 years of relevant experience preferred.
  • Certified Healthcare Access Associate (CHAA) preferred.

Experience
  • Previous customer service experience required.
  • Experience with third-party billing and payment processing preferred.

Skills
  • Knowledge of insurance regulations and patient rights.
  • Proficiency in typing, data entry, and computer applications.
  • Strong organizational, prioritization, and multi-tasking abilities.

Additional Requirements
  • Ability to work varied shifts including nights and weekends as required.

Benefits
  • Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
  • Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
  • 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
  • Short Term Disability Insurance.
  • Term Life Insurance Plan.

Required Employment / Compliance Language
Medix is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at Medix are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected under federal, state, or local law.
* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
Any required state or Joint Commission training is compensated at the state or local minimum wage rate.
* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
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About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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