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Patient Access Associate Jobs in Michigan (NOW HIRING)

Sparrow Foundation

PATIENT ACCESS REPRESENTATIVE

Lansing, MI · On-site

$17.50 - $22.25/hr

Associates may be asked to perform additional duties as assigned by their leader. Leadership has ... Patient Access Representatives are responsible for entering timely and accurate confidential ...

McLaren

Patient Access Representative

Mount Pleasant, MI · On-site

$16 - $20.25/hr

Minimum of 2 years of Patient Access, Customer Service or Medical work experience OR Associates Degree in related field and 2 years of Patient Access or Medical Billing work experience. * Skills in ...

McLaren

Patient Access Representative

Mount Pleasant, MI · On-site

$16 - $20.25/hr

Minimum of 2 years of Patient Access, Customer Service or Medical work experience OR Associates Degree in related field and 2 years of Patient Access or Medical Billing work experience. * Skills in ...

Insight

Patient Access Representative

Dearborn, MI · On-site

$16 - $20.25/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with ... Associate's or Bachelor's Degree in Business or related field desired * 6 months of relevant ...

McLaren USA

Patient Access Representative

Mount Pleasant, MI · On-site

$16 - $20.25/hr

Minimum of 2 years of Patient Access, Customer Service or Medical work experience OR Associates Degree in related field and 2 years of Patient Access or Medical Billing work experience. * Skills in ...

Insight

Patient Access Representative

Dearborn, MI · On-site

$16 - $20.25/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with ... Associate's or Bachelor's Degree in Business or related field desired * 6 months of relevant ...

McLaren

Patient Access Representative

Mount Pleasant, MI · On-site

$16 - $20.25/hr

Minimum of 2 years of Patient Access, Customer Service or Medical work experience OR Associates Degree in related field and 2 years of Patient Access or Medical Billing work experience. * Skills in ...

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How much do patient access associate jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for patient access associate in Michigan is $16.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.09 per hour, depending on experience, location, and employer.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

Is being a patient access associate a stressful job?

Patient Access Associates often work in fast-paced healthcare environments, managing patient check-ins, scheduling, and insurance verification. The job can be stressful during busy periods or when handling difficult patients, but strong organizational skills and attention to detail help manage workload and reduce stress levels.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The job typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.
More about Patient Access Associate jobs

What are the most commonly searched types of Patient Access jobs in Michigan?

The most popular types of Patient Access jobs in Michigan are:

What cities in Michigan are hiring for Patient Access Associate jobs?

Cities in Michigan with the most Patient Access Associate job openings:

Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 29% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $35,161 per year, or $16.9 per hour.

Patient Access - Medical Office Associate

Grand Rapids, MI • On-site

The Cancer & Hematology Centers
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about The Cancer & Hematology Centersexternal

Other

Re-posted 5 days ago

Job description

Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families.
We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our staff understands what you're going through and can offer compassion and resources to help. To us, it's important that healing isn't just centered on your disease site. Our cutting-edge cancer care is available close to home. Our medical staff have close ties to prominent hospitals and ongoing cancer research, and we bring those breakthrough advances to our regional centers to progress the level of care that is offered right here at home.
Why Join Us? We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
Join our team as the first point of contact for patients navigating one of the most important moments in their care journey.
About the Role
Cancer & Hematology Centers (CHC) is looking for a detail-oriented, patient-focused Patient Access MOA to join our team. In this role, you'll be a key part of the patient experience from the very first phone call through scheduling, records coordination, and ongoing support. You'll work closely with referring providers, clinical teams, and patients to make sure every step of the intake process runs smoothly.
This is a great opportunity for someone who enjoys variety in their day, thrives in a fast-paced medical office environment, and wants to make a meaningful difference for patients and families during a critical time in their lives.
What You'll Do

  • Serve as a liaison between CHC and referring provider offices regarding referrals and new patient appointments
  • Coordinate provider schedules to ensure timely scheduling of new patients with the right specialists
  • Verify patient demographic and insurance information and gather medical records to complete the intake process
  • Answer and direct incoming calls, take accurate messages, and manage hospital consult requests
  • Maintain medical records through scanning, filing, and organizing patient documentation
  • Manage correspondence, mail, and medical records requests, including coordination with outside offices
  • Collaborate with care team members to ensure a seamless, well-coordinated patient experience
  • Support quality improvement efforts that make care more efficient and patient-friendly
What You Bring
  • High school diploma or equivalent (required)
  • Associate degree (preferred)
  • 1-2 years of experience in a medical office or similar environment (preferred)
  • Comfort working with electronic medical records (EMR) systems
  • Medical assistant certification is a plus
  • Strong communication skills and the ability to juggle multiple priorities with care and accuracy
  • A genuine interest in supporting patients through an important and often emotional part of their healthcare journey

Why CHC
As part of Cancer & Hematology Centers, an affiliate of OneOncology, you'll join a mission-driven team dedicated to delivering compassionate, high-quality cancer and blood disorder care across Michigan. We invest in our staff through ongoing training and development, and we're proud of the close-knit, supportive culture across our clinic teams.

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