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Patient Access Associate Jobs in Roscommon, MI (NOW HIRING)

... patient outcomes. Grayling, Michigan, offers a unique blend of small-town charm and unparalleled access to the outdoors. Situated in the heart of Northern Michigan, you will find yourself surrounded ...

Travel Physical Therapist

West Branch, MI · On-site

$1.6K - $1.9K/wk

You will consistently document a patient's medical history and progress and communicate problems to ... Additionally, you are offered access to dental and vision coverage, commuter benefits, a 401(k) ...

Travel Physical Therapist

West Branch, MI · On-site

$1.6K - $1.9K/wk

You will consistently document a patient's medical history and progress and communicate problems to ... Additionally, you are offered access to dental and vision coverage, commuter benefits, a 401(k) ...

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Patient Access Associate information

See Roscommon, MI salary details

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$17

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How much do patient access associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for patient access associate in Roscommon, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.52 per hour, depending on experience, location, and employer.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

Is being a patient access associate a stressful job?

Patient Access Associates often work in fast-paced healthcare environments, managing patient check-ins, scheduling, and insurance verification. The job can be stressful during busy periods or when handling difficult patients, but strong organizational skills and attention to detail help manage workload and reduce stress levels.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The job typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.

What are the most commonly searched types of Patient Access jobs in Roscommon, MI?

The most popular types of Patient Access jobs in Roscommon, MI are:

What cities near Roscommon, MI are hiring for Patient Access Associate jobs?

Cities near Roscommon, MI with the most Patient Access Associate job openings:

Infographic showing various Patient Access Associate job openings in Roscommon, MI as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 27% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,975 per year, or $17.3 per hour.

Patient Access Representative - Grayling - PRN

Munson Healthcare

Grayling, MI • On-site

$16.50 - $21/hr

Per diem

Retirement, PTO

Re-posted 21 days ago


Munson Healthcare rating

6.9

Company rating: 6.9 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

458th of 894 rated healthcare providers


Job description

Company Description

More Than Just Care, It’s Community  

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.  

If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You  

  • Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. 
  • Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.  
  • Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. 
  • Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings  
Job Description

A Day in the Life 

  • Patient Access Representative will greet and direct patients, families to testing and surgical areas in the facility in a courteous and welcoming manner and be highly mobile to assist patients, family and visitors to include transport or arranging transportation as needed.
  • Registration responsibilities include obtaining/verifying all required patient information to enter into the registration system in an expedient manner.  The Patient Access Representative will work positively with all levels of staff in completion of job responsibilities.  
  • Greets patients, family members and other customers in a courteous and welcoming manner. Ask for and provides all information necessary to promote patient understanding of procedures, expectations, and the hospital environment; exchanges all information in a friendly, kind manner. Must possess exceptional people skills. 
  • Exercises a high degree of control over confidential medical information. Keeps offices and work area orderly and properly stocked. 
  • Responsible to access department communications daily utilizing telephone voice mail and/ or e-mail. Expected to make immediate requested changes to current information collection procedures utilizing daily communications. This is often requested before official documentation of changes.
  • Acts as a preceptor for new hires to provide all levels of education required for that position.
  • Performs other duties as assigned by the PAS leadership team.
Qualifications

What’s Required  

  • Associate's degree or 2 years formal education or equivalent experience. 
  • Two (2) years' work experience in customer service, healthcare or business-related field. 

Additional Information

Are you Munson Material? Apply today! 

PRN status is as needed for coverage for call-ins, PTO coverage, etc. Not a set number of hours per week. 

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.


What Munson Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Munson Healthcare

Sourced by ZipRecruiter

Munson Healthcare is Northern Michigan's largest regional healthcare provider. We serve 30 Michigan counties with 8 community-based hospitals each with a system of outlying primary care and specialty clinics. We are committed to improving lives in those communities and invite you to become part of that mission by choosing Munson for your career in healthcare.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Traverse City, MI, US

Year founded

1925

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