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Patient Access Associate Jobs in Rochester Hills, MI

McLaren

Supervisor Patient Access

Detroit, MI · On-site

Associates Degree in business management, accounting or related field • Two years' experience in Patient Access or a related department. * One-year experience in a leadership role leading or ...

McLaren

Supervisor Patient Access

Southfield, MI · On-site

Associates Degree in business management, accounting or related field • Two years' experience in Patient Access or a related department. * One-year experience in a leadership role leading or ...

Insight

Patient Access Representative

Dearborn, MI · On-site

$16 - $20.25/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with ... Associate's or Bachelor's Degree in Business or related field desired * 6 months of relevant ...

Insight

Patient Access Representative

Warren, MI · On-site

$18/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with ... Associate's or Bachelor's Degree in Business or related field desired * 6 months of relevant ...

Insight

Patient Access Representative

Dearborn, MI · On-site

$16 - $20.25/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with ... Associate's or Bachelor's Degree in Business or related field desired * 6 months of relevant ...

Insight

Patient Access Representative

Warren, MI · On-site

$18/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with ... Associate's or Bachelor's Degree in Business or related field desired * 6 months of relevant ...

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All JobsPatient Access Associate JobsPatient Access Associate Jobs in Rochester Hills, MI

Patient Access Associate information

See Rochester Hills, MI salary details

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How much do patient access associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for patient access associate in Rochester Hills, MI is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $20.14 per hour, depending on experience, location, and employer.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

Is being a patient access associate a stressful job?

Patient Access Associates often work in fast-paced healthcare environments, managing patient check-ins, scheduling, and insurance verification. The job can be stressful during busy periods or when handling difficult patients, but strong organizational skills and attention to detail help manage workload and reduce stress levels.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The job typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.
More about Patient Access Associate jobs

What are the most commonly searched types of Patient Access jobs in Rochester Hills, MI?

The most popular types of Patient Access jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Patient Access Associate jobs?

Cities near Rochester Hills, MI with the most Patient Access Associate job openings:

Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 30% Part Time, and 6% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $37,132 per year, or $17.9 per hour.

Patient Access Associate (Full-time; Days) - Lakeside Hospital

Detroit, MI • On-site

LCMC Health
Health Care and Social Assistance • 5 - 10K employees
Learn more about LCMC Healthexternal

Full-time

Posted 17 days ago

Key responsibilities

  • Assist with scheduling, registration, and check-in processes for patients and visitors.

  • Verify insurance and demographic information, scan and maintain documentation, and explain financial responsibilities.

  • Greet patients and visitors, and support smooth hospital operations through collaboration with clinical and administrative teams.

LCMC Health rating

6.6

Company rating: 6.6 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

Job description

Your job is more than a job.

Be a welcoming presence for patients and visitors!

AsaPatient Access Associate,you play a key role in creating a positive experience from the very first interaction. You support patients by assisting with scheduling, registration, and check-in processes while ensuring information is accurate, confidential, and handled with care. Your calm, professional approach helps patients feel informed and supported throughout their visit.

You'll collaborate with clinical and administrative teams to keep operations running smoothly, contributing to a respectful, efficient, and patient-focused environment within the hospital.

What You'll Do:

  • Greet patients and visitors in person and by phone

  • Schedule appointments and manage check-in processes

  • Register patients and verify insurance and demographic information

  • Scan and maintain required documentation

  • Explain financial responsibilities and collect payments when appropriate

What You Bring:

  • Strong customer service and communication skills

  • Empathy, professionalism, and attention to detail

  • Ability to work effectively in a fast-paced healthcare environment

Minimum Requirement:

  • High School Diploma or GED (or equivalent experience)

Make a difference-one patient at a time.

WORK SHIFT:

Days (United States of America)

LCMC Health is a community.
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary


Lakeside Hospital has a heritage rooted in extraordinary care for women and babies, while evolving to meet the healthcare needs of the whole family. As an essential part of LCMC Health's incredible community of care, Lakeside Hospital brings a new level of expert care by going the extra mile, treating the whole patient and not just a condition. Learn more about Lakeside Hospital and our expanding access to comprehensive and specialty healthcare services in Metairie

Your extras
Deliver healthcare with heart.
Give people a reason to smile.
Put a little love in your work.
Be honest and real, but with compassion.
Bring some lagniappe into everything you do.
Forget one-size-fits-all, think one-of-a-kind care.
See opportunities, not problems - it's all about perspective.
Cheerlead ideas, differences, and each other.
Love what makes you, you - because we do.
You are welcome here.
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Simple things make the difference.
1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.
3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.

What LCMC Health employees say

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About LCMC Health

Sourced by ZipRecruiter

LCMC Health, located in New Orleans, Louisiana, US, is a non-profit health system committed to providing high-quality healthcare services. Established in the year 2009, the company operates in the healthcare industry and dexterously manages several institutions, including children’s hospitals, academic medical centers, and local area hospitals. Employing over 8,500 skilled professionals across its network, LCMC Health's mission is to provide healthcare that goes beyond the ordinary to make a positive difference in every life it touches. Their core values encapsulate this mission too, prominently featuring care, innovation, trust, and respect.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

New Orleans, LA, US

Year founded

2009

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