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Position Summary

Under the direction of the Speech and Language Lead, the Teletherapy Speech and Language Pathologist shall assess, diagnose, and treat patients with speech and language disorders through teletherapy. The Speech and Language Pathologist shall maintain extensive clinical notes and recommend therapy modifications based on patient progress. The Speech and Language Pathologist shall collaborate with a program supervisor, board-certified behavior analysts, and other speech therapists to provide comprehensive care.

Roles and Responsibilities

Stewardship

• Provide treatment to patients in a teletherapy setting.

• Maintain client confidentiality, understand, and adhere to HIPAA (Health Insurance Portability and Accountability) regulatory laws, rules, regulations, and policies.

• Work ethically and with integrity while following the SLP Ethical Code.

• Adhere to Pediatric Speech Lab policies, processes, procedures, and best practices.

Customer Experience

• Communicate progress and treatment plans effectively with all staff involved in the progress of the patient.

• Communicate appropriately and effectively with colleagues and families, as needed.

• Communicate effectively with managers, leaders, and external customers.

• Maintain visibility on our tele-practice app to ensure patients have access to book appointments and ask questions in a timely and effective manner.

Technical Performance and Precision

• Consistently develop treatment and therapy plans to meet the unique demands of a diverse patient population.

• Conduct assessments to properly diagnose voice and speech disorders.

• Maintain detailed records of symptoms, treatment plans, therapies, and progress reports.

• Effectively communicate the goals and outcomes of the treatment plan to patients, families, and other staff involved in the progress of the patient.

• Answer questions and provide support or advice to the family members of our clients.

• Collect and maintain accurate data and clinical notes utilizing data collection software

• Provide recommendations to the treatment plan to ensure successful therapy for the patient.

• Participate in ongoing training, evaluations, and meetings, as required.

• Assist with parent training and clinical assessments, as needed

• Perform other duties as assigned

Learning and Professional Growth

• Stay abreast of new and changing therapies within the ABA Therapy industry.

• Make a continual effort to advance competencies, knowledge, skills, and abilities through continuing education, training, advanced degrees, certifications, reading, conducting research, and related opportunities.

• Discuss career and professional development goals with management.

• Be a continuous learner who strives to stay aware of leading-edge best practices, finds innovative and accurate answers and knows how to connect resources and solutions.

Key Performance Indicators (KPIs)

• Clinical Treatment: Provide teletherapy treatment to at least 90% of scheduled patients weekly, measured through patient attendance records, to ensure high patient engagement and satisfaction.

• Collaboration: Collaborate with program supervisors, board-certified behavior analysts, and speech therapists for 100% of patient cases, documented in patient records and reviewed monthly, to enhance treatment effectiveness through interdisciplinary care.

• Compliance: Maintain 100% adherence to HIPAA regulations and ASHA Ethical Code, measured through quarterly audits of teletherapy session documentation, to ensure legal compliance and uphold professional integrity.

• Meetings and Communication: Attend 100% of scheduled virtual meetings with the clinical team, tracked through attendance records, to foster team collaboration and continuous professional development.

• Standardized Testing and Program Goals: Implement standardized tests for diagnosing communication disorders with 95% reliability, reviewed quarterly, to ensure accurate diagnoses and effective program goals via teletherapy.

• Treatment Planning: Develop and maintain comprehensive teletherapy treatment plans and progress reports for 95% of patients, reviewed monthly for completeness and accuracy, to provide personalized and effective patient care.

• Training and Professional Development: Participate in ongoing virtual training and complete at least two continuing education courses annually, tracked through certifications and course completions, to stay current with industry advancements and improve teletherapy skills. •

• Documentation: Collect and maintain accurate clinical notes for 100% of teletherapy sessions, updated within 24 hours of each session, monitored weekly, to ensure precise and timely patient records.

• Innovation and Learning: Implement at least one new teletherapy technique or best practice annually, tracked through implementation and outcome reviews, to enhance the efficiency and effectiveness of teletherapy programs.

• Administrative Tasks: Complete all assigned administrative tasks related to teletherapy within designated timeframes, tracked monthly, to support the smooth operation of the teletherapy services.

Qualifications

Education and Experience

• Minimum of master’s degree in Speech Pathology or related field.

• Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP).

• Experience working in a clinical setting supporting patients on the autism spectrum highly preferred.

• Basic Life support (BLS) certification.

• Up-to-date immunizations, including a Tuberculosis (TB) test.

• Valid driver’s license, reliable transportation, automobile insurance, and a clean driving record are essential.

Skills and Abilities

• Ability to listen to families’ concerns and respond appropriately.

• Ability to manage difficult situations with patience, empathy, and in calmness.

• Effective time management skills and the ability to manage multiple tasks

• Excellent written and verbal communication skills.

• Ability to develop and maintain professional relationships with clients, colleagues, supervisors, and community members.

• Ability to interpret and implement clinical protocols.

• Thoughtful and thorough - can answer questions and develop trust that leads to clients, team, and company success.

• Can handle confidential and sensitive information.

• Adhere to company, Federal and State Regulations for a COVID-free work environment.

• An excellent and initiative-taking communicator keeping the CEO (Chief Executive Officer) and other leadership as appropriate informed about various business, client, team, and overall company matters.

• Flexible and solid work ethic and appreciates mentoring and coaching for professional growth and development.

• Exceptional understanding of English, both written and verbal, required.

Technology and Equipment

• Must have a confidential home office setup to ensure privacy.

• Must have proficient knowledge of Microsoft Office Suite to include Word, Excel, PowerPoint, and Outlook.

• Must have knowledge of proper data collection techniques.

• Must learn how to properly submit various company and regulatory forms and documents such as requisitions and clinical data updates.

• Ability to operate office equipment: fax, copier, scanner, phone, and computer.

• Ability to use the internet for research, communications, and training.

Language Skills

• Excellent verbal and written communication skills.

• Ability to read, analyze, and interpret documents such as policies, procedure manuals, research information, review articles, and various ABA periodicals.

• Ability to speak effectively and present information to all levels of internal and external customers.

• Ability to author routine reports and correspondence.

• Ability to resolve and respond to common inquiries or complaints from internal and external customers.

Physical Demands

• Must have the manual dexterity to perform specific computer and electronic functions for effective data collection and communication.

• Must have visual acuity to read and comprehend written communication through electronic devices and on paper.

Work Environment

• Ability to work in front of a computer for extended periods of time.

• Must be comfortable working with children who may be screaming, crying, yelling, or laughing.

Disclaimer

This position description is not intended to be a contract between Pediatric Speech Lab and the employee hired to perform the duties of this position. The document is not intended to list every task an employee in this position could be required to complete. Pediatric Speech Lab reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.

CERTIFICATIONS AND SIGNATURES

I certify that the above information is, to the best of my knowledge, accurate and complete. I further understand that I must adhere to all company policies, procedures, and act as a role model accordingly.