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Passport Office Jobs (NOW HIRING)

University of Nebraska-Lincoln

Passport Agent

Lincoln, NE · On-site

$16.50/hr

Position Information Position Information EEO Statement Working Title Passport Agent Department Passport Office-10100 Requisition Number S_260524 Posting Open Date 08/04/2026 Application Review Date ...

City of Santaquin

Administrative Assistant

Santaquin, UT · On-site

$21.38 - $30.53/hr

... the passport office. Position requires graduation from high school, plus one (1) year specialized training related to the job duties, and two (2) years of experience in related duties or an ...

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How much do passport office jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for passport office in the United States is $33.01, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $35.82 per hour, depending on experience, location, and employer.

What is a Passport Office?

A Passport Office job involves processing passport applications, verifying documents, and assisting applicants with inquiries. Employees may handle renewals, issue new passports, and ensure compliance with government regulations. They often work in administrative roles, providing customer service and data entry. Some positions may also involve working with immigration and travel-related documentation.

What are the typical daily responsibilities of a Passport Office employee?

In a Passport Office, daily responsibilities often include reviewing and processing passport applications, verifying applicant documents and identification, and responding to inquiries in person, by phone, or via email. Staff are also expected to ensure compliance with government policies, manage confidential information securely, and handle payment processing for application fees. Team members frequently collaborate with law enforcement, consular officers, and other government agencies to resolve complex cases or address potential fraud. This role requires balancing efficiency with resourcefulness and high standards of customer service in a busy environment.

What are the key skills and qualifications needed to thrive in the Passport Office position?

To thrive in a Passport Office role, strong attention to detail, administrative proficiency, and a thorough understanding of identity verification processes are typically required, often supported by relevant clerical or government service experience. Familiarity with database management systems, specialized passport processing software, and document verification tools is advantageous. Excellent communication, customer service, and problem-solving skills help individuals stand out in this position. These qualities are vital for ensuring the accuracy, security, and efficiency of passport application handling and delivering a positive experience to applicants.

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What are the most commonly searched types of Passport Office jobs?

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Passport Office jobs near you
Infographic showing various Passport Office job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 86% Full Time, 10% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $68,660 per year, or $33 per hour.

Passport Agent

Lincoln, NE • On-site

University of Nebraska-Lincoln
Colleges, Universities, and Professional Schools • 201 - 500 employees
Learn more about University of Nebraska-Lincolnexternal

$16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Key responsibilities

  • Oversee and execute the passport application process, ensuring all required materials and documents are correctly submitted.

  • Screen evidence of U.S. Citizenship, record application identification documentation, collect and forward passport fees, and secure personal identity information and federal documents.

  • Greet applicants, direct customers to service areas, assist walk-in applicants using scheduling software, and perform other duties as assigned.

Job description

Position Information
Position Information
EEO Statement
Working Title
Passport Agent
Department
Passport Office-10100
Requisition Number
S_260524
Posting Open Date
08/04/2026
Application Review Date: (To ensure consideration, please submit all application materials before review date)
08/12/2026
Posting Close Date
Open Until Filled
Yes
Description of Work
The passport agent will oversee and execute the passport application process and ensure all materials and documents needed to process the application are correctly submitted. The agent works independently screening evidence of U.S. Citizenship, recording application identification documentation, collecting and forwarding required passport fees and securing all personal identity information along with federal documents. Greeting applicants/customers, directing customers to desired service areas, assisting walk-in applicants using a computer based scheduling software and other duties as assigned.
At the University of Nebraska-Lincoln, we're proud to be consistently recognized by Forbes as a top employer, known for our welcoming and supportive work environment, commitment to professional growth, and outstanding benefits. UNL isn't just a workplace, it's a place to build your career and make a real impact in Nebraska.
When you join our team as a full-time, regular staff member, you'll enjoy:
Ample paid time off, including vacation, sick leave, parental leave, and holidays
Comprehensive insurance options including medical, dental, vision, and life
Employee & dependent scholarship program to pursue higher education
Generous retirement plans with a university match
The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See https://equity.unl.edu/notice-nondiscrimination/.
Minimum Required Qualifications
Associate's degree in business administration or related field plus minimum 2 years of clerical/office experience or related field required; equivalent education/experience considered. Must have basic level computer proficiency with the ability to use email and internet, word processing and spreadsheet software, maintain digital files, and cash handling experience. Must be able to demonstrate excellent customer service and communication skills along with the ability to work in a fast-paced environment requiring a high level of multi-tasking. Ability to work under pressure and unsupervised required. Ability to obtain Passport Acceptance Agent Certification within one week of start date.
Preferred Qualifications
Bachelor's degree in Business Administration or a related field preferred. Passport experience preferred. Passport Acceptance Agent Certification previously obtained desirable.
Pre-Placement Driving Record Review Required
No
Physical Required
No
Commercial Driver's License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances.
No
Criminal History Background Check Required
Yes
Posted Salary
$16.50/hr minimum
How to Apply
Click on "Apply to this Job". You will then either create an application or edit your current application that is on file.
For questions or accommodations related to this position contact
Gina Kroger
GINA.KROGER@UNL.EDU
Job Category (old)
Office/Service
Job Type
Full-Time
Alternate Work Schedule (if other than 8-5)
Work Location (City, State)
Lincoln, NE
Position funded by grant or other form of temporary funding?
No
If Temporary, indicate end date
Planned Hire Date:
Appointment End Date

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