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Passport Acceptance Agent Jobs (NOW HIRING)

Passport Agent

Lincoln, NE · On-site

$16.50/hr

Ability to obtain Passport Acceptance Agent Certification within one week of start date. Preferred Qualifications Bachelor's degree in Business Administration or a related field preferred. Passport ...

About This Position This role will serve as a certified Passport Acceptance Agent, processing official government documents in compliance with U.S. State Department requirements and also supports ...

About This Position This role will serve as a certified Passport Acceptance Agent, processing official government documents in compliance with U.S. State Department requirements and also supports ...

About This Position This role will serve as a certified Passport Acceptance Agent, processing official government documents in compliance with U.S. State Department requirements and also supports ...

Passport Support Associate II Category: Administration Main location: United States, Massachusetts ... Verify all completed transactions and run designated reports. • Assist with Acceptance Agent ...

Central Records Coordinator

Denver, CO · On-site

$26.58 - $31.90/hr

Department of State Passport Application Acceptance Agent. State of Colorado Notary Public. Education and Experience Any combination of education and training equivalent to graduation from high ...

Central Records Coordinator

Denver, CO · On-site

$26.58 - $31.90/hr

S. Department of State Passport Application Acceptance Agent State of Colorado Notary Public. Education and Experience Any combination of education and training equivalent to graduation from high ...

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Passport Acceptance Agent information

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How much do passport acceptance agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for passport acceptance agent in the United States is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

How to become a certified passport acceptance agent?

To become a certified passport acceptance agent, you must complete a training program approved by the U.S. Department of State, which covers passport application procedures and security requirements. After training, you need to apply through your employer or an authorized agency, pass a background check, and obtain certification to accept passport applications on behalf of the government.

What does a passport acceptance agent do?

A passport acceptance agent is responsible for reviewing and verifying applicants' documents, administering oath and signature requirements, and submitting passport applications to the appropriate government agency. They often work in government offices, post offices, or clerks' offices and must follow specific procedures to ensure applications are complete and accurate. Certification and knowledge of passport regulations are typically required for this role.

What is a passport acceptance agent?

A Passport Acceptance Agent is an official authorized by the U.S. Department of State to accept and verify passport applications. They review documents, confirm applicant identities, administer oaths, and ensure all required paperwork is correctly completed before sending it for processing. These agents typically work at post offices, clerks of court, public libraries, or other government-designated facilities. Their role helps prevent identity fraud and ensures the proper handling of sensitive documents.

What are the most common challenges faced by passport acceptance agents on a daily basis?

Passport Acceptance Agents often encounter challenges such as managing high volumes of applicants during peak travel seasons, verifying the authenticity of documents, and identifying incomplete or incorrect applications. Agents must balance delivering excellent customer service with strict adherence to federal guidelines, which requires diligence and tact. Additionally, they may need to handle sensitive or confidential information and address applicant concerns with professionalism. Overcoming these challenges requires strong problem-solving skills and a commitment to detail, creating a rewarding yet dynamic work environment.

What are the key skills and qualifications needed to thrive as a passport acceptance agent?

To thrive as a Passport Acceptance Agent, you typically need attention to detail, organizational skills, and a thorough understanding of government regulations, usually supported by a high school diploma and specialized training. Familiarity with document verification tools, digital record-keeping systems, and Department of State guidelines is required. Strong interpersonal skills, professionalism, and clear communication are essential for interacting effectively with applicants. These abilities help ensure accurate processing, compliance with legal standards, and positive experiences for applicants.

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Infographic showing various Passport Acceptance Agent job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,400 per year, or $19.4 per hour.

PASSPORT ACCEPTANCE AGENT (P/T)

City of Miami Springs

Miami, FL • On-site

$18/hr

Part-time

Posted 17 days ago


Job description

Description OPEN UNTIL FILLED Under the direction of the City Clerk, the Passport Acceptance Agent P/T provides a high level of customer service, performs a range of administrative tasks related to the acceptance/execution of the passport application for new passports, lost passports, and child/minor passports. Duties and Responsibilities Process passport applications by verifying applicants' documentation meets the requirements provided by the National Passport Office; Screen evidence of U.S. Citizenship documents; Record the identification documentation presented on the application; Review the application to verify all required information has been provided

Assist citizens with the preparation of their passport application forms including, but not limited to, answering customer questions concerning application rules and process. Interact with customers in a courteous and professional manner. Provide a high level of customer service including polite and accurate responses to the passport application process.

Exercise independent judgment and tact when explaining and applying the regulations, policies, and procedures of the passport process. Take and process photograph of applicant; Verify that the photograph is a true likeness of the applicant and meets passport application requirements. Collect the required passport fees.

Administer the Oath to the applicant and witness their signature. Sign your name and affix your office's authorized seal or stamp on the application. Ensure that all documents are handled and stored securely, and that the applicant's personal identifiable information is protected.

Mail passport applications to the appropriate address using traceable mail. Maintain the cleanliness and organization of the passport office areas. Re-certify annually as a Passport Acceptance Agent.

Other duties as assigned Minimum Qualifications Required: High School diploma or equivalent AND at least one year of general office experience, including providing a high level of customer service and working knowledge of accounting/cash-handling procedures OR equivalent education/experience. Per guidelines set by the National Passport Office: Must be at least 18 years old and a U.S. citizen

Ability to successfully complete the required training and testing in order to become certified to accept passport applications. Preferred: Bilingual (English/Spanish) Important Information - Please Read Applicants must provide a valid email address in order to receive notices of required testing and eligibility. Applications/resumes submitted for City employment are a matter of public record governed by Florida law.

No faxed or emailed applications will be accepted. Prior to employment, candidates will be required to pass a criminal background check and drug screening. The City of Miami Springs is an equal opportunity employer and does not discriminate on the basis of gender, race, color, marital status, age, religion, national origin, disability, veteran status, or sexual orientation.

Individuals with disabilities needing reasonable accommodation in the recruitment and/or selection process should make their request to the Human Resources Department. THE CITY OF MIAMI SPRINGS IS AN ALCOHOL/DRUG-FREE WORKPLACE