ZipRecruiter

Log In

1

Passenger Supervisor Jobs (NOW HIRING)

Worldwide Flight Services

$19/hr

Job Summary The Passenger Service Supervisor oversees daily passenger operations to ensure efficient, safe, and customer-focused service delivery. The role leads a team of front-line agents, supports ...

Menzies Aviation

Passenger Service Supervisor

NY · On-site

$25/hr

Role Purpose The Passenger Service Supervisor will have primary oversight of the fast-paced airport passenger service environment providing quality passenger service, ticketing, check-in processing ...

Worldwide Flight Services

Job Summary The Passenger Service Supervisor oversees daily passenger operations to ensure efficient, safe, and customer-focused service delivery. The role leads a team of front-line agents, supports ...

Worldwide Flight Services

Job Summary The Passenger Service Supervisor oversees daily passenger operations to ensure efficient, safe, and customer-focused service delivery. The role leads a team of front-line agents, supports ...

Menzies Aviation

Passenger Service Supervisor

Boise, ID · On-site

Role Purpose The Passenger Service Supervisor will have primary oversight of the fast-paced airport passenger service environment providing quality passenger service, ticketing, check-in processing ...

Menzies Aviation

Passenger Service Supervisor

Denver, CO · On-site

$24/hr

Role Purpose As a Menzies Aviation Passenger Service Supervisor you will have primary oversight of the fast-paced airport passenger service environment providing quality passenger service, ticketing ...

Menzies Aviation

Passenger Service Supervisor

Denver, CO · On-site

$24/hr

Role Purpose As a Menzies Aviation Passenger Service Supervisor you will have primary oversight of the fast-paced airport passenger service environment providing quality passenger service, ticketing ...

Worldwide Flight Services

$24.25/hr

Compensation Pay Rate: $24.25 Full Time Job Summary The Passenger Service Supervisor oversees daily passenger operations to ensure efficient, safe, and customer-focused service delivery. The role ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsPassenger Supervisor Jobs

Passenger Supervisor information

See salary details

$12

$25

$49

How much do passenger supervisor jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for passenger supervisor in the United States is $25.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Passenger Supervisor vs Ticketing Agent?

AspectPassenger SupervisorTicketing Agent
Required CredentialsHigh school diploma, supervisory trainingHigh school diploma, customer service skills
Work EnvironmentOnboard and station supervision, passenger managementTicket sales, customer assistance at counters or kiosks
Employer & IndustryTransportation companies, airports, railwaysAirlines, train services, bus companies
Common Search & ComparisonPassenger Supervisor vs Ticketing Agent

The Passenger Supervisor oversees passenger operations, ensuring safety and service quality, while Ticketing Agents focus on selling tickets and assisting customers at sales points. Both roles are essential in transportation settings, but Passenger Supervisors have additional responsibilities related to supervision and passenger management.

What is a passenger service supervisor?

A passenger service supervisor oversees customer service operations on transportation vehicles such as buses, trains, or airplanes. They ensure passenger safety, handle inquiries, resolve issues, and coordinate staff to maintain efficient service. Strong communication skills and knowledge of safety protocols are essential for this role.

What is a passenger supervisor?

A passenger supervisor is responsible for overseeing the safety, conduct, and operations related to passengers on transportation services such as buses, trains, or airlines. They monitor passenger behavior, ensure compliance with safety regulations, and coordinate with staff to maintain efficient service. Strong communication skills and knowledge of safety protocols are essential for this role.

What cities are hiring for Passenger Supervisor jobs?

Cities with the most Passenger Supervisor job openings:

What states have the most Passenger Supervisor jobs?

States with the most job openings for Passenger Supervisor jobs include:

What are popular job titles related to Passenger Supervisor jobs?

For Passenger Supervisor jobs, the most frequently searched job titles are:

Infographic showing various Passenger Supervisor job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,286 per year, or $25.1 per hour.

Passenger Service Supervisor

On-site

Worldwide Flight Services
Transportation and Warehousing • 10K+ employees
Learn more about Worldwide Flight Servicesexternal

$19/hr

Full-time, Part-time

Medical, Retirement

Re-posted 10 days ago

Key responsibilities

  • Supervise passenger service agents during check-in, boarding, baggage handling, and arrival processes.

  • Coordinate with airline representatives, ramp, and other departments to ensure smooth flight operations.

  • Resolve customer complaints and operational issues in a timely and professional manner.

Worldwide Flight Services rating

5.7

Company rating: 5.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

Job description

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

The Passenger Service Supervisor oversees daily passenger operations to ensure efficient, safe, and customer-focused service delivery. The role leads a team of front-line agents, supports airline partners, and resolves escalated issues while maintaining compliance with all regulatory and company standards.

Compensation Rate: $19.00 per hour + Commission

Employment Status: Full-Time

Account Designation: Frontier Airlines

Watch Our Team in Action: Day In The Life Ground Handling

Responsibilities
  • Supervise passenger service agents during check-in, boarding, baggage handling and arrival processes
  • Ensure compliance with airline procedure, TSA regulations, and safety protocols
  • Provide on-the-spot coaching and support to agents to ensure service standards are met
  • Resolve customer complaints and operational issues in a timely and professional manner 
  • Coordinate with airline representatives, ramp, and other departments to ensure smooth flight operations 
  • Monitor staffing levels and adjust assignments based on flight schedules and operational needs 
  • Complete required reports, incident documentation, and shift logs accurately and on time
  • Support training and onboarding of new passenger service agents 
  • Lead pre-shift briefings and communicate updates, policy changes, and safety alerts 
  • Promote a positive and productive work environment, modeling excellent customer service and teamwork
Minimum Requirements
  • High School Diploma or GED
  • 2+ years of experience in passenger services or customer-service related field 
  • 1+ year of supervisory or lead experience in an operational setting 
  • Strong verbal and written communication skill s
  • Ability to work varied shifts, including nights, weekends, and holidays
  • Proficient in Microsoft Office and airline systems 
  • Ability to obtain and maintain all required airport and airline security clearances 
  • Must be able to stand, walk, bend, and lift up to 50 pounds 
Preferred Skills
  • Associate or Bachelor's degree in Aviation, Business, or related field 
  • Prior experience working with a ground handling service provider 
  • Knowledge of airline - specific policies and procedures 
  • Experience handling irregular operations, customer escalations, or emergency response
  • Bilingual or multilingual skills
Physical Requirements/Working Conditions
  • Ability to lift 70 pounds. 
  • Ability to handle stress.
  • Work in a high noise level environment.
  • Work with minimal supervision.
Perks & Benefits
  • Want your pay in advance?  Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care?   Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life?  Wellness Programs offered to all employees!
  • Want to invest in your future?  401k program offered!
  • Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

What Worldwide Flight Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply