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Passenger Assistant Jobs in Alabama (NOW HIRING)

Passenger Assistance Agent

Mobile, AL · On-site

$15 - $18.75/hr

Responsibilities: * Assist passengers as needed through arrival and check-in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and ...

Passenger Assistance Agent

Mobile, AL

$15 - $18.75/hr

Responsibilities: * Assist passengers as needed through arrival and check-in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and ...

Passenger Assistance Agent

Mobile, AL · On-site

$15 - $18.75/hr

Responsibilities: * Assist passengers as needed through arrival and check-in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and ...

Passenger Assistance Agent

Mobile, AL · On-site

$15 - $18.75/hr

Responsibilities: * Assist passengers as needed through arrival and check-in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and ...

Load and unload passenger baggage, cargo, and aircraft supplies safely and efficiently * Assist with aircraft arrivals and departures, including marshaling, chocking, and ground equipment setup

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Passenger Assistant information

See Alabama salary details

$9

$61

$113

How much do passenger assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for passenger assistant in Alabama is $61.34, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $83.65 per hour, depending on experience, location, and employer.

What is a passenger assistant?

Passenger assistants are professionals who help ensure the safety, comfort, and well-being of passengers during their journeys, particularly those who require extra support such as children, elderly individuals, or people with disabilities. They assist with boarding and disembarking, provide guidance, and may help with mobility or communication needs. Passenger assistants often work in settings like public transportation, school buses, or airports, and play a key role in delivering a smooth and supportive travel experience.

What are the main challenges a passenger assistant faces when supporting individuals with special needs during transport?

Passenger Assistants often face the challenge of ensuring the safety and comfort of individuals with diverse needs, such as elderly passengers or those with disabilities. This requires strong communication skills, patience, and the ability to respond calmly to unexpected situations, such as medical emergencies or behavioral issues. Additionally, Passenger Assistants must be attentive to each passenger’s specific requirements, work closely with drivers and caregivers, and maintain accurate records of incidents and support provided. Building trust and rapport with passengers is essential for a positive travel experience.

What are the key skills and qualifications needed to thrive as a passenger assistant, and why are they important?

To thrive as a Passenger Assistant, you generally need strong communication skills, basic literacy and numeracy, and often a relevant background check or first aid certification. Familiarity with scheduling systems, radio communication devices, and safety protocols is typically required. Patience, empathy, and the ability to remain calm under pressure are outstanding soft skills in this role. These skills and qualities are essential to ensure passenger safety, provide excellent customer service, and respond effectively to any emergencies or special needs.

What is the difference between Passenger Assistant vs School Bus Driver?

AspectPassenger AssistantSchool Bus Driver
Required CredentialsBasic safeguarding and first aid certificationsCommercial driver's license (CDL) with passenger endorsement
Work EnvironmentOn school buses, assisting children with special needs or safetyDriving school buses, transporting students
Employer & IndustrySchools, transportation companiesSchool districts, private transportation firms
Common Search & ComparisonPassenger Assistant vs School Bus Driver

While both roles involve working with students on buses, Passenger Assistants focus on supporting children's safety and well-being during transit, often requiring safeguarding training. School Bus Drivers are responsible for operating the vehicle and typically need a commercial driver's license with passenger endorsements. Both roles are essential in school transportation but differ mainly in responsibilities and required credentials.

What are popular job titles related to Passenger Assistant jobs in Alabama?

For Passenger Assistant jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Passenger Assistant jobs in Alabama look for?

The top searched job categories for Passenger Assistant jobs in Alabama are:

Infographic showing various Passenger Assistant job openings in Alabama as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $127,588 per year, or $61.3 per hour.

PASSENGER SERVICES AGENT (PART-TIME)

Birmingham, AL

HUNTLEIGH USA CORPORATION
Aviation • 1 - 5K employees

$10/hr

Part-time

Medical, Dental, Vision

Re-posted 19 days ago


Job description

NOW HIRING – IMMEDIATE OPENINGPASSENGER SERVICES AGENT (PART-TIME)Birmingham–Shuttlesworth International Airport (BHM)

Birmingham, Alabama

Company: Huntleigh USA
Pay Rate: $10.00 per hour
Shift Start Time: 6:00 AM


JOIN OUR TEAM TODAY

Huntleigh USA is seeking dependable, customer-focused individuals to join our team as Part-Time Passenger Services Agents at Birmingham–Shuttlesworth International Airport (BHM). We are actively hiring and looking to fill positions immediately.

As a Passenger Services Agent, you will play a critical role in assisting airline passengers who require wheelchair assistance and mobility support throughout the airport. If you enjoy helping others and thrive in a fast-paced environment, we encourage you to apply today.


POSITION SUMMARY

The Passenger Services Agent is responsible for fulfilling Huntleigh USA's commitment to providing exceptional service to airline passengers requiring wheelchair assistance, whether by necessity or for comfort. This role ensures a safe, efficient, and pleasant travel experience by providing wheelchair and aisle chair assistance, baggage support, and general customer service throughout the airport.

The Passenger Services Agent maintains compliance with Huntleigh USA, airline, and Transportation Security Administration (TSA) safety and security requirements while delivering professional and hospitable service to all passengers.


ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Transport passengers safely throughout the airport while remaining alert to potential hazards.
  • Provide wheelchair and aisle chair assistance to arriving and departing airline passengers.
  • Assist passengers in and out of wheelchairs while ensuring their comfort and safety.
  • Provide luggage assistance for inbound and outbound flights.
  • Assist hearing-impaired and visually impaired passengers with guidance and support.
  • Escort passengers to restaurants, restrooms, animal relief areas, and departure gates as needed.
  • Ensure passengers arrive at the correct gate safely and efficiently.
  • Provide general airport information, directions, and customer service assistance.
  • Communicate effectively with dispatchers, gate agents, and airline personnel regarding passenger assignments.
  • Complete incident reports and maintain accurate wheelchair trip logs.
  • Comply with TSA screening requirements and all airport safety regulations.
  • Remain attentive to passenger needs to ensure a safe and pleasant travel experience.
  • Retrieve and return wheelchairs to designated staging locations.
  • Perform additional duties as assigned by management.

QUALIFICATIONS
  • High School Diploma or equivalent may be required based on location.
  • Reliable transportation.
  • Ability to read, write, speak, and understand English.
  • Ability to follow verbal and written instructions.
  • Must successfully pass pre-employment and random drug and alcohol screenings as required.
  • Strong customer service skills and professional demeanor.
  • Passion for helping others and providing exceptional service.
  • Previous airport, passenger assistance, or customer service experience is preferred but not required.

PHYSICAL REQUIREMENTS
  • Ability to lift, carry, push, pull, and/or hold up to 75 pounds or more.
  • Ability to stand and walk for extended periods throughout the shift.
  • Ability to lift, squat, stoop, bend, push, and maintain mobility throughout the workday.
  • Ability to assist passengers on stairs and boarding areas when required.

WORK ENVIRONMENT
  • Fast-paced airport environment.
  • Exposure to moving equipment, outdoor weather conditions, and moderate noise levels.
  • Possible exposure to extreme temperatures, humidity, fumes, vibrations, and other airport operating conditions.
  • Reasonable accommodations may be made for qualified individuals with disabilities.

BENEFITS
  • Medical, Dental, and Vision Coverage
  • Flexible Scheduling
  • Career Growth Opportunities Within Huntleigh USA
  • Valuable Experience in Airport and Airline Operations

APPLY TODAY

Huntleigh USA is actively recruiting for this position and interviews will be conducted as qualified applicants are identified. Positions are limited and may be filled quickly.

Qualified candidates are encouraged to apply immediately