The Field Service Supervisor is responsible for leading, coordinating, and developing the field ... Parts Capture and Revenue * Rework Reduction * Safety Performance * Training and Certification ...
The Field Service Supervisor is responsible for leading, coordinating, and developing the field ... Parts Capture and Revenue * Rework Reduction * Safety Performance * Training and Certification ...
Determines staff hours, number of personnel, parts, and equipment required for service call ... supervising technicians * Excellent written and oral communication skills * Proficiency in ...
Determines staff hours, number of personnel, parts, and equipment required for service call ... supervising technicians * Excellent written and oral communication skills * Proficiency in ...
Service Supervisor
Louisville, KY · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Louisville, KY · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Baytown, TX · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Baytown, TX · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Sandy Springs, GA · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Sandy Springs, GA · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Ladson, SC · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Ladson, SC · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Louisville, KY · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Louisville, KY · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Field Service Supervisor
Tampa, FL · On-site
The Field Service Supervisor is responsible for leading, coordinating, and developing the field ... Parts Capture and Revenue * Rework Reduction * Safety Performance * Training and Certification ...
Field Service Supervisor
Tampa, FL · On-site
The Field Service Supervisor is responsible for leading, coordinating, and developing the field ... Parts Capture and Revenue * Rework Reduction * Safety Performance * Training and Certification ...
Service Supervisor
Decatur, GA · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Decatur, GA · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Richwood, TX · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Richwood, TX · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Port Royal, SC · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Port Royal, SC · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Decatur, GA · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Decatur, GA · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Houston, TX · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Houston, TX · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Richwood, TX · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Richwood, TX · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Athens, GA · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Athens, GA · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Ladson, SC · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Ladson, SC · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Work closely with Parts and Service Operations Supervisors when putting quotes together for customers * Maintain regular cadence of communication with Trailer Sales Representative who covers the same ...
Work closely with Parts and Service Operations Supervisors when putting quotes together for customers * Maintain regular cadence of communication with Trailer Sales Representative who covers the same ...
Service Supervisor
Houston, TX · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Houston, TX · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Port Royal, SC · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Port Royal, SC · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Baytown, TX · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Service Supervisor
Baytown, TX · On-site
... Service Supervisor. Other duties may be assigned. Essential Functions: * Provides service to ... Maintains updated preventive maintenance information (e.g., location of extra parts for appliances ...
Parts Service Supervisor information
See salary details
$39K is the 25th percentile. Wages below this are outliers.
$32.5K - $40.4K
31% of jobs
$40.4K - $48.3K
16% of jobs
The median wage is $53.9K / yr.
$48.3K - $56.2K
5% of jobs
$56.2K - $64.1K
7% of jobs
$64.1K - $72K
6% of jobs
$72K - $80K
7% of jobs
$84.4K is the 75th percentile. Wages above this are outliers.
$80K - $87.9K
4% of jobs
$87.9K - $95.8K
4% of jobs
$95.8K - $103.7K
6% of jobs
$103.7K - $111.6K
7% of jobs
$111.6K - $119.5K
5% of jobs
$32.5K
$66.6K
$119.5K
How much do parts service supervisor jobs pay per year?
What is the difference between Parts Service Supervisor vs Parts Counter Associate?
| Aspect | Parts Service Supervisor | Parts Counter Associate |
|---|---|---|
| Responsibilities | Oversees parts department, manages staff, ensures customer satisfaction | Assists customers at the parts counter, processes sales, provides product info |
| Required Skills | Leadership, inventory management, customer service | Customer service, product knowledge, sales skills |
| Certifications | Often preferred: ASE certifications, industry training | Typically not required |
| Work Environment | Office and parts department, supervisory setting | Retail parts counter, customer-facing |
The Parts Service Supervisor focuses on managing the parts department, supervising staff, and ensuring overall customer satisfaction. In contrast, the Parts Counter Associate primarily assists customers directly at the counter, handling sales and product inquiries. Both roles require strong customer service skills, but the supervisor position involves leadership and inventory oversight, while the associate role is more sales-focused.
Is parts management a good career?
What does a parts service supervisor do?
What cities are hiring for Parts Service Supervisor jobs?
Cities with the most Parts Service Supervisor job openings:
What states have the most Parts Service Supervisor jobs?
States with the most job openings for Parts Service Supervisor jobs include:
What are popular job titles related to Parts Service Supervisor jobs?
For Parts Service Supervisor jobs, the most frequently searched job titles are:
Job description
Our Construction Equipment group is seeking a full-time Field Service Supervisor to work onsite five days a week at our Tampa, FL location. The Field Service Supervisor is responsible for leading, coordinating, and developing the field service team while ensuring safe, efficient, profitable, and customer-focused service operations. This role is accountable for technician performance, service revenue, customer satisfaction, work-in-progress (WIP) management, work order accuracy, communication, and overall service department profitability.
Responsibilities for this role include but are not limited to:
- Organize and present at weekly tech meetings and safety training
- Maintain high-quality service delivery in an efficient, productive, and profitable manner
- Maintain ongoing maintenance schedules for service accounts
- Organize, coordinate, and schedule all scheduled maintenance, replacement, and Customer service work orders
- Assist or assign assistance for technician on accounts to ensure work quality
- Maintain open and positive communication (both in verbal and written form) with employees, departments, customers, and vendors
- Maintain appropriate staffing level and workload distribution to meet customer and business needs
- Provide leadership and operational management for a team of 20+ Field Technicians
- Dispatch according to priority
- Meet or exceed monthly budgeted revenue with a 65% or higher GP
- Work with PSSR to quote repairs timely and accurately
- Open and close work orders with accuracy and clarity for customer billing
- Monitor employee training progress
- Discipline according to the Alta Handbook– working closely with HR
- Oversee payroll entry and audit for accuracy
- Purchase order acquisition and coordination
- Monitor work in progress daily
- Responsible for condition of service vehicles and facility
- Required to be in the on the weekend on call rotation for your segment
- Recruit / interview / hire technicians
- Perform yearly technician reviews
- Promote a positive customer experience
- Incorporates Alta's Guiding Principles into daily activities
- Performs other duties as needed
Key Performance Measures
- Field Service Revenue
- Service Gross Profit
- Technician Productivity and Utilization
- Billable Hours and Labor Recovery
- WIP and WIP Aging
- Work Order Turnaround Time
- Customer Satisfaction
- Work Order Accuracy
- Parts Capture and Revenue
- Rework Reduction
- Safety Performance
- Training and Certification Completion
- Overall Service Department Profitability
Desired Skills and Qualifications:Â
- 2-4 years of previous oversight experience preferredÂ
- Dealership experience is highly preferred
- Good mechanical aptitudeÂ
- Excellent written and verbal communication skillsÂ
- Good customer relations and people skillsÂ
- Ability to successfully manage othersÂ
- Computer Skills - Microsoft Word, Excel, Outlook and Business Intelligence (BI); Fleetmatics, Paytrace, Concur, and Extend
- Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.Â
- Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Â
- Mathematical Skills - Intermediate: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.Â
Physical Demands/Work Environment:
- Physical/Sensory Functions: Regularly will sit, use hands, talk/hear; Occasionally will stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, taste/smell.
- Vision Requirements: Close vision (clear vision at 20 inches or less)
- Lift and/or Move Functions: Occasionally up to 25 pounds
- Work Environment: Occasionally will work near moving mechanical parts, exposed to fumes or airborne particles, outdoor weather conditions