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Parts Department Manager Jobs in Rochester, NY (NOW HIRING)

Jim Barnard Chevrolet

GM Auto Parts Specialist

NY · On-site

$45K - $60K/yr

Hands-on training with Auto/Mate dealership management software. * Exposure to retail, wholesale, and internal service department parts operations. * Ongoing professional development and industry ...

Penn Power Group

Delivery Driver

Rochester, NY · On-site

$20/hr

Familiar with inventory management and warehouse procedures * Works with and assists other members of the Parts Department * Possesses a general knowledge of the parts stored and distributed by the ...

Penn Power

Delivery Driver

Rochester, NY · On-site

$20/hr

Familiar with inventory management and warehouse procedures * Works with and assists other members of the Parts Department * Possesses a general knowledge of the parts stored and distributed by the ...

FirstEnergy

Delivery Driver

Rochester, NY · On-site

$20/hr

Familiar with inventory management and warehouse procedures * Works with and assists other members of the Parts Department * Possesses a general knowledge of the parts stored and distributed by the ...

Penn Power Group, LLC

Delivery Driver

Rochester, NY · On-site

$20/hr

Familiar with inventory management and warehouse procedures * Works with and assists other members of the Parts Department * Possesses a general knowledge of the parts stored and distributed by the ...

Advance Auto Parts

Commercial Specialist

Rochester, NY · On-site

Manage store vehicle fleet maintenance, safety checks, and general vehicle readiness. * Conduct ... Lead the organization and maintenance in and around the parts department / backroom, staging, and ...

AutoNation

Entry Level Technician

Hilton, NY · On-site

Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication. * Diagnosing the cause of any malfunction and perform repair, if ...

ACMGMT LLC

Vision Auto Group-Title Clerk

Rochester, NY · On-site

$17.75 - $22.25/hr

Partner with Sales/Finance and Service/Parts Departments to ensure the highest level of customer ... Registry & Plate Management: * Maintain Police Books of Registry and dealer-issued plate logs to ...

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All JobsParts Department JobsParts Department Manager JobsParts Department Manager Jobs in Rochester, NY

Parts Department Manager information

See Rochester, NY salary details

$51.8K

$65.8K

$77.6K

How much do parts department manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for parts department manager in Rochester, NY is $65,830.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $71,400.00 per year, depending on experience, location, and employer.

What does a parts department manager do?

A Parts Department Manager oversees the inventory, ordering, and distribution of parts in an organization such as an automotive dealership or manufacturing facility. They manage staff, ensure customer satisfaction, and maintain accurate records of parts stocked and sold. Their responsibilities also include negotiating with suppliers, setting pricing, and implementing processes to improve efficiency and profitability. Effective Parts Department Managers are organized, have strong communication skills, and are knowledgeable about the products their department handles.

What does a parts department manager do?

As a parts department manager, your responsibilities are providing excellent service to customers, leadership to department staff, and coordination for parts sales to maximize net profit for the company. Additional duties are to maintain inventory, to manage the order, receipt, and distribution process of parts for your store, and to ensure maintenance and presentation of merchandise and store are exceptional. You are responsible for taking customer orders and handling any complaints. You also hire and train new employees, as well as make the employee schedule. You are responsible for profits and losses in your departments.

What are some common challenges faced by a parts department manager, and how can they be addressed?

Parts Department Managers often face challenges such as maintaining optimal inventory levels, ensuring timely order fulfillment, and managing relationships with suppliers and technicians. Balancing the need to have sufficient stock without over-ordering requires strong analytical and organizational skills. Effective communication and collaboration with service teams help anticipate demand, while implementing inventory management systems can streamline operations and reduce errors. Proactive problem-solving and continuous training are key to overcoming these challenges and ensuring the department runs smoothly.

What are the key skills and qualifications needed to thrive as a parts department manager, and why are they important?

To thrive as a Parts Department Manager, you need strong inventory management, organizational, and customer service skills, often supported by experience in automotive or industrial parts and a relevant associate degree or certification. Familiarity with inventory management systems, point-of-sale software, and manufacturer ordering platforms is typically required. Leadership, problem-solving, and effective communication are critical soft skills for managing staff and building relationships with customers and suppliers. These abilities ensure efficient operations, accurate stock control, and high customer satisfaction, which are vital for departmental profitability and success.

What is the difference between Parts Department Manager vs Parts Counter Person?

AspectParts Department ManagerParts Counter Person
ResponsibilitiesOversees entire parts department, manages staff, inventory, and sales strategiesAssists customers in selecting parts, processes sales, and maintains inventory at the counter
Required SkillsLeadership, inventory management, customer service, technical knowledgeCustomer service, product knowledge, sales skills
Work EnvironmentOffice and warehouse, managerial settingRetail counter, direct customer interaction
CertificationsOften preferred: ASE certifications, management experienceNone typically required, but automotive knowledge beneficial

The Parts Department Manager focuses on overseeing the entire parts department, managing staff, and strategic planning, while the Parts Counter Person primarily interacts with customers at the counter, assisting with parts selection and sales. Both roles require automotive knowledge and customer service skills, but the manager has broader responsibilities and leadership duties.

More about Parts Department Manager jobs
What are the most commonly searched types of Parts Department jobs in Rochester, NY? The most popular types of Parts Department jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Parts Department Manager jobs? Cities near Rochester, NY with the most Parts Department Manager job openings:
Parts Department Manager jobs near you
Infographic showing various Parts Department Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $65,830 per year, or $31.6 per hour.

Automotive Parts Counter Advisor

Hoselton Auto Mall

East Rochester, NY • On-site

$600/wk

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Hoselton Toyota is looking for an experienced Parts Counter Advisor to join our great team!
This position will support our Toyota Service Department.
  • Full time schedule: 6:30am - 3:30pm | Availability to work Monday - Saturday with a day off during the week (every other Saturday)
  • Compensation: $45,000 - $60,000 earnings range, depending on level of experience (includes monthly commission plan)
  • Experience: We are looking for someone with auto parts experience (dealership or other retail/shop setting)

Why Hoselton? We offer great pay, benefits and advancement opportunity.....
  • Tons of opportunity with a career path for advancement!
  • You will always be busy and, as the welcoming face to our customers, you will personally have an impact on their experience here.
  • Full training and state of the art technology
  • Generous Paid Time Off & Holidays
  • Medical insurance as low as $13/week, dental as low as $5/week and vision as low as $1/week
  • $600 Annual Well-Being Benefit
  • $500 employer sponsored FSA benefit card
  • 401(k) retirement plan (with profit sharing & employer match)
  • Group Life & Disability Insurances
  • Employee Referral Program
  • The chance to give back and work for a company that is active in the community.
  • Free tickets to Amerks & Red Wings games.
  • Annual employee appreciation dinner.
  • Discounts on CARS, parts, service
  • Updated state of the art facilities
  • This is a great opportunity to work for a premier auto dealership that has been doing business since 1920!
  • See our "Welcome to Our Family" video here: https://www.youtube.com/watch?v=UpOWIYqaAGE

What does a Parts Counter Advisor do?
  • Wait on parts customers - wholesale, retail, internal and technicians
  • Assist customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is educated on the full product line
  • Order parts as needed and keep the Service Department and/or customer informed as to when orders arrive or if there are delays in receiving
  • Handle on-line parts orders
  • Be friendly, professional and efficient with all customers, both on the phone and in person
  • General maintenance and other department needs as requested or required
  • Deliver parts to technicians in the shops as needed
  • Pull parts from current inventory and restock inventory as needed
  • Should be able to lift 40lbs

Don't wait... click Apply Now!
POSITION SUMMARY
The Parts Advisor is responsible for supporting the Parts Department staff and operations. Primary objective is to ensure accurate and prompt processing of parts orders.
DUTIES AND RESPONSIBILITIES
  • Deliver parts to technicians in the shops as needed
  • Pull parts from current inventory and restock inventory as needed
  • Parts Advisor will learn to work with parts catalog
  • Assist in ordering and locating parts
  • Handle on-line parts orders
  • Help with reconciling purchase orders with invoicing
  • Conduct perpetual inventories by doing regular bin checks
  • Participate in annual Physical Inventory
  • Other duties as assigned

EXPECTATIONS
  • Adhere to Company Policies and Procedures, including the dress code
  • Perform duties as workload necessitates
  • Maintain a positive and respectful attitude
  • Communicate regularly with supervisor about department issues verbally and/or in written form
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Consistently report to work on time prepared to perform duties of the position
  • Strive for harmony and teamwork within the department and between other departments
  • Communicate verbally and non-verbally clearly, concisely and with enthusiasm in all interactions
  • Listen actively to understand others completely
  • General housekeeping - maintaining a clean and efficient work area free of debris and clutter

REQUIRED COMPETENCIES
  • Ability to multi-task and prioritize workload
  • High motivation, work ethic, and enthusiasm
  • Professional appearance and attitude
  • Must possess excellent verbal and written communication skills
  • Some computer knowledge and/or experience
  • Must be at least 18 years of age and eligible to work in the U.S.
  • Must be able to pass a drug test

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Stand, walk, sit
  • Use hands to handle parts, paperwork, use the phone, computer mouse and keyboard, etc.
  • Bend, stretch, and reach with arms and legs
  • Climb, balance, stoop, kneel, crouch
  • Talk, hear and smell
  • Lift and move up to 40 pounds
  • Vision requirements include closeness, distance, peripheral, depth perception and the ability to focus
  • Use physical and manual dexterity
  • Ability to sit for a long period of time in an office chair
  • Use computers and office equipment as part of their daily functions
  • May be exposed to moderate noise (i.e., office machines, computer printers and light traffic)

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Moderate noise and vibration
  • Moderate exposure to fumes (e.g., exhaust fumes and paint)
  • Moderate dust
  • Moderate heat and/or cold
  • Other hazardous and non-hazardous materials
  • Use computers and office equipment as part of their daily functions

Hoselton Auto Mall is an equal opportunity employer.

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