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Parts Department Manager Jobs in Raleigh, NC (NOW HIRING)

Modern Automotive Group

Parts Driver

Smithfield, NC

$13.75 - $16.75/hr

Assists service department as needed with attendant responsibilities of managing the drop-off and ... Parts Specialist Certification Air Conditioning Certification for School Bus Body Systems and ...

Hendrick Automotive Group

Parts Advisor

Durham, NC · On-site

Meets departmental production and profitability goals. * Maintains CSI at or above dealership ... Intermediate ability and knowledge of the Parts portion of the Dealership Management System and ...

Rick Hendrick Chevrolet

Parts Advisor

Durham, NC

Meets departmental production and profitability goals. * Maintains CSI at or above dealership ... Intermediate ability and knowledge of the Parts portion of the Dealership Management System and ...

MOTORSPORTS OF DURHAM LLC

Service Advisor

Durham, NC

Become familiar and efficient with all phases of the computer system required for service and parts management. 2. Retail Sales * Assist Part Department with attaining retail sales goals. * Ensure ...

gpec

Parts Manager IV

Raleigh, NC · On-site

Primary Function The Parts Manager IV provides strategic leadership and operational oversight for a ... Direct operational activities across multiple branch locations, departments, or large, complex ...

gpec

Parts Manager IV

Raleigh, NC · On-site

Primary Function The Parts Manager IV provides strategic leadership and operational oversight for a ... Direct operational activities across multiple branch locations, departments, or large, complex ...

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All JobsParts Department JobsParts Department Manager JobsParts Department Manager Jobs in Raleigh, NC

Parts Department Manager information

See Raleigh, NC salary details

$48.6K

$61.8K

$72.9K

How much do parts department manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for parts department manager in Raleigh, NC is $61,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $67,100.00 per year, depending on experience, location, and employer.

What does a parts department manager do?

A Parts Department Manager oversees the inventory, ordering, and distribution of parts in an organization such as an automotive dealership or manufacturing facility. They manage staff, ensure customer satisfaction, and maintain accurate records of parts stocked and sold. Their responsibilities also include negotiating with suppliers, setting pricing, and implementing processes to improve efficiency and profitability. Effective Parts Department Managers are organized, have strong communication skills, and are knowledgeable about the products their department handles.

What does a parts department manager do?

As a parts department manager, your responsibilities are providing excellent service to customers, leadership to department staff, and coordination for parts sales to maximize net profit for the company. Additional duties are to maintain inventory, to manage the order, receipt, and distribution process of parts for your store, and to ensure maintenance and presentation of merchandise and store are exceptional. You are responsible for taking customer orders and handling any complaints. You also hire and train new employees, as well as make the employee schedule. You are responsible for profits and losses in your departments.

What are some common challenges faced by a parts department manager, and how can they be addressed?

Parts Department Managers often face challenges such as maintaining optimal inventory levels, ensuring timely order fulfillment, and managing relationships with suppliers and technicians. Balancing the need to have sufficient stock without over-ordering requires strong analytical and organizational skills. Effective communication and collaboration with service teams help anticipate demand, while implementing inventory management systems can streamline operations and reduce errors. Proactive problem-solving and continuous training are key to overcoming these challenges and ensuring the department runs smoothly.

What are the key skills and qualifications needed to thrive as a parts department manager, and why are they important?

To thrive as a Parts Department Manager, you need strong inventory management, organizational, and customer service skills, often supported by experience in automotive or industrial parts and a relevant associate degree or certification. Familiarity with inventory management systems, point-of-sale software, and manufacturer ordering platforms is typically required. Leadership, problem-solving, and effective communication are critical soft skills for managing staff and building relationships with customers and suppliers. These abilities ensure efficient operations, accurate stock control, and high customer satisfaction, which are vital for departmental profitability and success.

What is the difference between Parts Department Manager vs Parts Counter Person?

AspectParts Department ManagerParts Counter Person
ResponsibilitiesOversees entire parts department, manages staff, inventory, and sales strategiesAssists customers in selecting parts, processes sales, and maintains inventory at the counter
Required SkillsLeadership, inventory management, customer service, technical knowledgeCustomer service, product knowledge, sales skills
Work EnvironmentOffice and warehouse, managerial settingRetail counter, direct customer interaction
CertificationsOften preferred: ASE certifications, management experienceNone typically required, but automotive knowledge beneficial

The Parts Department Manager focuses on overseeing the entire parts department, managing staff, and strategic planning, while the Parts Counter Person primarily interacts with customers at the counter, assisting with parts selection and sales. Both roles require automotive knowledge and customer service skills, but the manager has broader responsibilities and leadership duties.

More about Parts Department Manager jobs

What cities near Raleigh, NC are hiring for Parts Department Manager jobs?

Cities near Raleigh, NC with the most Parts Department Manager job openings:

Parts Department Manager jobs near you
Infographic showing various Parts Department Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $61,820 per year, or $29.7 per hour.

Parts Driver

Modern Automotive Group

Smithfield, NC

$13.75 - $16.75/hr

Full-time

Re-posted 10 days ago

Job description

Essential Duties include the following. Other duties may be assigned.

Picks up and delivers parts and equipment to customers, satellite stores, wholesale accounts, and vendors.

Checks with the parts manager, wholesale representative, inventory control administrator, parts counterpeople, or shipping and receiving clerk before leaving to coordinate any last minute pick-ups or deliveries.

Checks with the body shop each day to determine immediate parts needs.

Delivers parts to body shop when needed and distributes to appropriate body technicians.

Verifies that invoice matches purchase order for each pick-up.

Checks payments received with the invoices for each delivery.

Keeps an accurate log of daily deliveries and pick-ups. Requests recipient's signature on each delivery entry.

Unloads truck each night. Turns in all paperwork and undelivered parts.

Handles basic maintenance of the truck including filling tank with gas, checking oil, keeping it clean, and making sure required inspections are performed.

Advises parts manager if delivery trucks need major repairs and maintenance.

Helps maintain the professional appearance of the parts department.

Assists service department as needed with attendant responsibilities of managing the drop-off and pick-up of customers' cars.

Helps with stocking and posting orders when they arrive to expedite delivery to shop technicians and wholesale accounts.

Maintains professional appearance.

Other duties may be assigned.

 

SUPERVISORY RESPONSIBILITIES

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

EDUCATION and/or EXPERIENCE

  • One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
  • Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
  • Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

 

LANGUAGE SKILLS

  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

 

MATHEMATICAL SKILLS

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

 

REASONING ABILITY

  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

CERTIFICATES, LICENSES, REGISTRATIONS

Automotive Service Excellence (ASE) Certifications

Automatic Transmission/Transaxle Certification for Auto/Light Truck

Brakes Certification for Auto/Light Truck

Electrical/Electronic Systems Certification for Auto/Light Truck

Engine Performance Certification for Auto/Light Truck

Engine Repair Certification for Auto/Light Truck

Heating and Air Conditioning Certification for Auto/Light Truck

Manual Drive Train and Axle Certification for Auto/Light Truck

Suspension and Steering Certification for Auto/Light Truck

Damage Analysis and Estimating Certification for Collision Repair

Mechanical and Electrical Components Certification for Collision Repair

Non-Structural Analysis and Damage Repair Certification for Collision Repair

Painting and Refinishing Certification for Collision Repair

Structural Analysis and Damage Repair Certification for Collision Repair

Assembly Specialist Certification for Engine Machinist

Cylinder Block Specialist Certification for Engine Machinist

Cylinder Head Specialist Certification for Engine Machinist

Brakes Certification for Medium/Heavy Truck

Diesel Engines Certification for Medium/Heavy Truck

Drive Train Certification for Medium/Heavy Truck

Electrical/Electronic Systems Certification for Medium/Heavy Truck

Gasoline Engines Certification for Medium/Heavy Truck

Heating, Ventilation, and Air Conditioning Certification for Medium/Heavy Truck

Preventive Maintenance Inspection Certification for Medium/Heavy Truck

Suspension and Steering Certification for Medium/Heavy Truck

Automobile Parts Specialist Certification

Medium/Heavy Truck Parts Specialist Certification

Air Conditioning Certification for School Bus

Body Systems and Special Equipment Certification for School Bus

Brakes Certification for School Bus

Diesel Engines Certification for School Bus

Drive Train Certification for School Bus

Electrical/Electronic Systems Certification for School Bus

Suspension and Steering Certification for School Bus

Advanced Series - Automobile Advanced Engine Performance Certification

Advanced Series - Truck Advanced Electric Diesel Engine Diagnosis Certification

Light Vehicles - Compressed Natural Gas Certification for Alternate Fuels

I-CAR Certificate of Advanced Training

Advanced Vehicle Systems

Aluminum Repair, Replacement and Welding

Collision Repair 2000

Detailing

Electronics for Collision Repair

Executive Seminar

Finish Matching

Glass Replacement

Plastic Repair

Steering and Suspension

Understanding Collision Repair

Workplace Hazardous Materials

Manufacturer Training

Paint Manufacturer Training

State Emission Certification

State Sales License

State Vehicle Inspector Certification

Valid Driver's License

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 NOTE: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with this job.  While this list is intended to be an accurate reflection of the current job, Modern reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.  This document does not represent a contract of employment.

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