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Parts Counter Jobs in Decatur, GA (NOW HIRING)

ZT Auto

Parts Sales Associate

Smyrna, GA · On-site

Keep the parts counter, warehouse, and showroom clean, organized, and ready for business What Success Looks Like At the end of the day, this isn't really a "parts counter" job. It's a customer ...

Wolter, Inc.

PARTS COUNTERPERSON I

Atlanta, GA · On-site

If assigned, perform physical inventory of road vans and/or Consignments. * Back up other parts counter staff. * Performs other duties or projects as assigned by Regional Parts Mgr. Essential skills ...

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Lashley Kubota

Parts Sales Representative

Lithonia, GA · On-site

$15 - $20/hr

We are seeking motivated and customer-focused Parts Counter Sales Representatives to join our growing team. This role focuses on serving retail customers through in person, phone and email.

Lashley Kubota

Parts Sales Representative

Lithonia, GA · On-site

$15 - $20/hr

We are seeking motivated and customer-focused Parts Counter Sales Representatives to join our growing team. This role focuses on serving retail customers through in person, phone and email.

Genuine Parts Company

Counter Service

Marietta, GA · On-site

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist , you don't have to be able to tear a motor down ...

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Parts Counter information

See Decatur, GA salary details

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How much do parts counter jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for parts counter in Decatur, GA is $20.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Parts Counter, and why are they important?

To thrive as a Parts Counter, you need strong knowledge of automotive or machinery parts, inventory management, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with parts catalog software, point-of-sale (POS) systems, and inventory tracking tools is typically required. Excellent customer service, attention to detail, and effective communication help you stand out in this role. These skills are essential for ensuring accurate part identification, efficient transactions, and a positive customer experience.

What are some common challenges faced by Parts Counter professionals, and how can they be managed effectively?

Parts Counter professionals often encounter challenges such as managing high volumes of customer requests, accurately identifying and locating specific parts, and handling inventory discrepancies. Staying organized, utilizing inventory management systems, and maintaining clear communication with both customers and suppliers are key strategies for overcoming these obstacles. Additionally, developing strong product knowledge and building rapport with repeat customers can streamline service and reduce errors.

What is a Parts Counter?

A Parts Counter is a professional who works at auto dealerships, repair shops, or parts stores, specializing in assisting customers and mechanics in finding and purchasing the correct parts for vehicles or machinery. They manage inventory, process orders, answer questions about parts compatibility, and ensure timely delivery. Strong customer service, organizational skills, and product knowledge are essential for this role. Parts Counters often use specialized software to track inventory and may also handle returns and warranty claims.

What is the difference between Parts Counter vs Service Advisor?

AspectParts CounterService Advisor
Primary RoleAssists customers in selecting and purchasing vehicle partsCommunicates with customers about vehicle repairs and service needs
Work EnvironmentAuto parts stores, dealerships, repair shopsDealerships, repair shops, service departments
Required CredentialsHigh school diploma, knowledge of auto partsHigh school diploma, automotive knowledge beneficial
Customer InteractionLimited, mainly sales-focusedExtensive, explaining repairs and estimates

While both roles involve working in automotive settings, the Parts Counter primarily focuses on sales and inventory of vehicle parts, whereas the Service Advisor manages customer communication regarding vehicle repairs and service plans. Understanding these differences helps in choosing the right career path or job search focus.

What job categories do people searching Parts Counter jobs in Decatur, GA look for? The top searched job categories for Parts Counter jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Parts Counter jobs? Cities near Decatur, GA with the most Parts Counter job openings:
Parts Counter jobs near you

Parts Sales Associate

ZT Auto

Smyrna, GA • On-site

Full-time

Posted 4 days ago

Job description

Description:

Do You Know the Difference Between a Water Pump and a Fuel Pump?


More importantly, can you help someone find the right one without creating a three-day repair delay and a stack of returns?

At Steve Rayman Chevrolet, we’re looking for a Parts Sales Associate who understands that the job is about more than selling parts. It’s about keeping our technicians productive, our customers happy, and our dealership profitable.


In our world, success comes down to three things:

  • Get the right part the first time
  • Take care of customers like they’re family
  • Help the dealership make money while keeping the shop moving


If you’re the type of person who takes pride in accuracy, enjoys solving problems, and doesn’t break into a cold sweat when someone asks for a part number, we’d like to talk to you.

Why Steve Rayman Chevrolet?

We’re one of Georgia’s most established Chevrolet dealerships, and we’re committed to building a team of professionals who care about customers, care about each other, and take pride in winning together.

If you’re looking for a place where hard work is recognized, performance matters, and every day is different, apply today.


Steve Rayman Chevrolet is an Equal Opportunity Employer.


What You’ll Do:


Help Customers Find What They Need

* Assist walk-in, phone, and internal service customers (technicians and advisors) in selecting and purchasing the correct parts and accessories

* Provide accurate pricing, availability, and product information

* Recommend related parts, accessories, and current dealership promotions

* Deliver exceptional customer service with professionalism and urgency


Keep the Shop Moving

* Pull and fill customer and technician orders accurately and efficiently

* Ensure parts are billed correctly on repair orders

* Process sales transactions, returns, exchanges, and warranty claims

* Work closely with service advisors and technicians to minimize downtime and maximize productivity

Help Manage Inventory

* Monitor inventory levels and communicate shortages to management

* Participate in inventory counts and stock checks

* Maintain accurate inventory records

* Keep the parts counter, warehouse, and showroom clean, organized, and ready for business


What Success Looks Like

At the end of the day, this isn’t really a “parts counter” job.

It’s a customer service job, a sales job, and an operations job all rolled into one.


The best Parts Sales Associates:

* Make customers want to come back

* Keep technicians productive

* Protect gross profit

* Reduce mistakes and returns

* Take ownership of their area


If your idea of a good day is helping people, solving problems, and hearing a technician say, “Thank goodness you found that part,” you’ll fit right in.



Requirements:

* High school diploma or equivalent

* Automotive parts experience preferred

* Dealership experience is a plus

* Knowledge of automotive systems and components preferred

* Strong communication and organizational skills

* Ability to work in a fast-paced environment

* Valid driver’s license and acceptable driving record