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Parts Counter Jobs in Decatur, GA (NOW HIRING)

BUDDY OP I LLC

Automotive Parts Counter Clerk

Decatur, GA · On-site

$70K - $85K/yr

The Automotive Parts Counter Clerk plays a crucial role in ensuring the smooth operation of automotive parts sales and inventory management within a retail or wholesale environment. This position is ...

Ag-Pro

Parts Counter Sales

Marietta, GA · On-site

Description Responsible for selling, receiving, and delivery of parts and accessories. In addition performs in-store customer service, overall organizational promotion, and stocking duties. Job ...

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How much do parts counter jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for parts counter in Decatur, GA is $20.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Parts Counter, and why are they important?

To thrive as a Parts Counter, you need strong knowledge of automotive or machinery parts, inventory management, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with parts catalog software, point-of-sale (POS) systems, and inventory tracking tools is typically required. Excellent customer service, attention to detail, and effective communication help you stand out in this role. These skills are essential for ensuring accurate part identification, efficient transactions, and a positive customer experience.

What are some common challenges faced by Parts Counter professionals, and how can they be managed effectively?

Parts Counter professionals often encounter challenges such as managing high volumes of customer requests, accurately identifying and locating specific parts, and handling inventory discrepancies. Staying organized, utilizing inventory management systems, and maintaining clear communication with both customers and suppliers are key strategies for overcoming these obstacles. Additionally, developing strong product knowledge and building rapport with repeat customers can streamline service and reduce errors.

What is a Parts Counter?

A Parts Counter is a professional who works at auto dealerships, repair shops, or parts stores, specializing in assisting customers and mechanics in finding and purchasing the correct parts for vehicles or machinery. They manage inventory, process orders, answer questions about parts compatibility, and ensure timely delivery. Strong customer service, organizational skills, and product knowledge are essential for this role. Parts Counters often use specialized software to track inventory and may also handle returns and warranty claims.

What is the difference between Parts Counter vs Service Advisor?

AspectParts CounterService Advisor
Primary RoleAssists customers in selecting and purchasing vehicle partsCommunicates with customers about vehicle repairs and service needs
Work EnvironmentAuto parts stores, dealerships, repair shopsDealerships, repair shops, service departments
Required CredentialsHigh school diploma, knowledge of auto partsHigh school diploma, automotive knowledge beneficial
Customer InteractionLimited, mainly sales-focusedExtensive, explaining repairs and estimates

While both roles involve working in automotive settings, the Parts Counter primarily focuses on sales and inventory of vehicle parts, whereas the Service Advisor manages customer communication regarding vehicle repairs and service plans. Understanding these differences helps in choosing the right career path or job search focus.

What job categories do people searching Parts Counter jobs in Decatur, GA look for? The top searched job categories for Parts Counter jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Parts Counter jobs? Cities near Decatur, GA with the most Parts Counter job openings:
Parts Counter jobs near you

Parts Counter Sales Assistant

Mason Tractor & Equipment Co, Inc

Mcdonough, GA

Other

Posted 29 days ago

Job description

Position Description: Come be a part of the Mason Tractor family where you would be joining one of Georgia’s oldest family owned and operated equipment dealers. At Mason Tractor Company, we are focused on providing top quality and affordable Agricultural, Construction and Lawn & Garden Equipment through a professional, knowledgeable sales and finance staff that strives to meet your needs. Mason Tractor employees enjoy competitive wages, including incentives and bonus opportunities, as well as world class benefits. Candidates with additional experience, specialized skills, or proven performance will receive compensation above the minimum salary range. Performance-based incentives are also available.
Apply today to become a part of our growing team!The Parts Counter Sales job consists of various tasks within the parts department. First and foremost, the parts counter employees are expected to politely wait on customers and help them in any way they can. Key duties include assisting walk-in customers and service technicians, utilizing inventory systems to locate parts, processing transactions, and maintaining inventory organization. Requirements typically include, but are not limited to, product knowledge, communication skills, and lifting capabilities up to 75 pounds. Primary DutiesThe Parts Counter Sales Assistant is responsible for taking orders for special order parts. They are also responsible for maintaining and stocking the parts showroom. It is their job to neatly display our retail items in an effective, efficient way.
The Parts Counter Sales Assistants are also expected to assist technicians when they are needing to find schematics for their machine, find parts, or order parts for their assigned work order It is their responsibility to bill out each part used for a work order unit, to the corresponding work order.
Parts will continue to change as new models are produced, or if we switch manufacturers, etc. It is the Parts Counter Assistant’s responsibility to stay updated with these changes in parts and models to continue to serve our customers in the best possible way.
At the end of each day, it is the Parts Counter Sales Assistant’s responsibility to help count the register and close credit card machines at the end of the workday. It is mandatory that this is done at the end of every workday.
The Parts Counter Sales Assistant is responsible for physical inventory count, which is to be conducted no later than Thanksgiving weekend each year.
The Parts Counter Sales Assistant’s responsibilities are subject to change, and they may be asked to perform other tasks by management.

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