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Parts Counter Manager Jobs in Indiana (NOW HIRING)

P4 Automotive

PARTS MANAGER

Muncie, IN · On-site

The Parts Manager leads a team that manages the parts counter, providing expert guidance and support to both internal service technicians and external customers. By maintaining strong relationships ...

P4 Automotive

PARTS MANAGER

Muncie, IN · On-site

The Parts Manager leads a team that manages the parts counter, providing expert guidance and support to both internal service technicians and external customers. By maintaining strong relationships ...

P4 Automotive

PARTS MANAGER

Muncie, IN · On-site

The Parts Manager leads a team that manages the parts counter, providing expert guidance and support to both internal service technicians and external customers. By maintaining strong relationships ...

DPAT

Automotive Parts Counter

Evansville, IN · On-site

Sells automotive parts and equipment to customers, over the counter, through the shop or on the ... Parts Manager. * Takes inventory of stock. Benefits: * 401(k) with Match * Dental Insurance

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P4 Automotive

PARTS MANAGER

Muncie, IN

The Parts Manager leads a team that manages the parts counter, providing expert guidance and support to both internal service technicians and external customers. By maintaining strong relationships ...

Art Hill Ford

Parts Counterperson

Merrillville, IN · On-site

PTO & Sick Leave * 401(K) Parts Counter Person Responsibilities: * Oversee the parts sales process from start to finish * Work with parts manager to locate any parts not in stock * Complete special ...

Art Hill Ford

Parts Counterperson

Merrillville, IN · On-site

PTO & Sick Leave * 401(K) Parts Counter Person Responsibilities: * Oversee the parts sales process from start to finish * Work with parts manager to locate any parts not in stock * Complete special ...

Art Hill Ford

Parts Counterperson

Merrillville, IN · On-site

PTO & Sick Leave * 401(K) Parts Counter Person Responsibilities: * Oversee the parts sales process from start to finish * Work with parts manager to locate any parts not in stock * Complete special ...

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Parts Counter Manager information

What does a parts counter manager do?

A Parts Counter Manager oversees the operations of the parts counter in automotive dealerships or repair facilities. They are responsible for managing inventory, supervising staff, assisting customers with parts inquiries and sales, and ensuring the availability of necessary parts for repairs. The role also includes maintaining records, ordering new inventory, and providing excellent customer service. Parts Counter Managers play a key role in ensuring efficient service and supporting the service department's needs.

What are the key skills and qualifications needed to thrive as a parts counter manager?

To thrive as a Parts Counter Manager, you need in-depth knowledge of automotive parts, inventory management, and sales processes, typically supported by experience in automotive retail or a related field. Familiarity with parts catalog software, inventory tracking systems, and point-of-sale (POS) platforms is essential. Strong customer service skills, attention to detail, and leadership abilities help you excel in managing staff and resolving client issues. These skills ensure efficient operations, accurate inventory control, and high customer satisfaction in a fast-paced environment.

How does a parts counter manager collaborate with other departments to ensure efficient inventory management?

A Parts Counter Manager works closely with service technicians, sales teams, and warehouse staff to maintain accurate inventory levels and ensure the timely availability of parts. This collaboration involves regular communication to track high-demand items, quickly address shortages, and coordinate special orders. By fostering strong interdepartmental relationships, the manager can streamline parts procurement, minimize downtime for service jobs, and improve overall customer satisfaction.

How much does a parts counter manager get paid?

A parts counter manager typically earns between $40,000 and $65,000 annually, depending on experience, location, and the size of the organization. They often oversee inventory, customer service, and sales in automotive or equipment parts environments, requiring strong communication and organizational skills.

What are the most commonly searched types of Parts Counter jobs in Indiana?

The most popular types of Parts Counter jobs in Indiana are:

What cities in Indiana are hiring for Parts Counter Manager jobs?

Cities in Indiana with the most Parts Counter Manager job openings:

Parts Counter Manager jobs near you

Parts Counter Customer Service

Attica, IN • On-site

Attica Motorsports
Automobile Dealers • 11 - 50 employees
Learn more about Attica Motorsportsexternal

$30K - $60K/yr

Full-time

Re-posted 11 days ago

Key responsibilities

  • Assist customers in identifying, selecting, and purchasing off-road vehicle parts, accessories, and merchandise.

  • Manage parts orders, maintain inventory records, and process transactions related to parts sales.

  • Support the service and sales departments by providing parts for repairs, organizing inventory, and handling special orders.

Job description

About Attica Motorsports

Attica Motorsports is the Midwest’s highest-volume off-road vehicle dealership. We are a family-owned and operated business committed to providing an exceptional experience across our sales, service, and parts departments. We operate with strong family values, integrity, and a genuine passion for the powersports industry.

Position Summary

The Parts Counter Sales & Customer Service Representative assists customers with identifying, selecting, and purchasing off-road vehicle parts, accessories, and merchandise. This position also supports the Service and Sales departments by ordering parts, maintaining accurate inventory records, processing transactions, and keeping the parts department organized.

The ideal candidate is friendly, dependable, detail-oriented, and committed to providing an excellent customer experience. Previous parts or powersports experience is helpful but not required for the right candidate.

Job Responsibilities
  • Welcome customers and provide friendly, knowledgeable assistance.
  • Answer incoming calls and respond to customer questions professionally.
  • Help customers identify and select the correct parts and accessories for their vehicles.
  • Recommend appropriate products and accessories based on each customer’s needs.
  • Process sales transactions and prepare retail invoices accurately.
  • Manage special orders and communicate order updates to customers.
  • Review purchase orders and place daily parts orders.
  • Look up, order, and distribute parts for service repair orders.
  • Supply service technicians with required parts.
  • Assist the Sales Department with accessories and parts for new units.
  • Complete manufacturer and aftermarket returns promptly.
  • Process parts warranty claims accurately.
  • Perform shipping and receiving duties as needed.
  • Conduct periodic inventory counts and investigate discrepancies.
  • Follow up on shortages, back orders, and expedited-order requests.
  • Organize inventory and maintain accurate parts records.
  • Assist with merchandise displays and product presentation.
  • Keep the parts counter and inventory areas clean and organized.
  • Support other departments when needed.
  • Perform additional duties as assigned.
Qualifications
  • High school diploma or equivalent.
  • Valid driver’s license and an acceptable driving record.
  • Previous customer service, retail sales, parts, or inventory experience preferred.
  • Knowledge of off-road vehicles, parts, and accessories is a plus.
  • Interest in powersports or off-roading is strongly preferred.
  • Strong customer service, communication, and problem-solving skills.
  • Comfortable using computers, inventory software, and point-of-sale systems.
  • Ability to work independently and manage multiple priorities.
  • Ability to accurately handle transactions and maintain detailed records.
  • Ability to lift up to 50 pounds, load and move merchandise, and stand for extended periods.
  • Availability to work a flexible schedule, including some evenings, weekends, and holidays.
What We’re Looking For
  • Friendly, professional, and approachable.
  • Organized and attentive to detail.
  • Comfortable recommending products and identifying additional customer needs.
  • Able to build positive relationships with customers and coworkers.
  • Motivated to contribute to customer satisfaction and departmental sales goals.
  • Dependable and able to perform effectively in a fast-paced environment.

Attica Motorsports is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.

Attica Motorsports is Midwest’s highest volume off-road vehicle dealership! We are family-owned and operated and conveniently located in Attica, IN. Attica Motorsports strives to provide the best sales, service & parts customer experience applying the principles of family values and business morals.