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Parts Counter Manager Jobs in Indiana (NOW HIRING)

asburyauto

Parts Counter Hare Chevrolet

Noblesville, IN · On-site

As an Automotive Parts Counter Assoicate , you will have the opportunity to make a positive impact ... Notify parts manager of out-of-stock parts or shop materials that need immediate attention * Notify ...

TransChicago Truck Group

Parts Counter Representative

Gary, IN · On-site

$18.25 - $22.75/hr

We're looking for a Parts Counter Representative to join our Gary dealership team. This person will ... Look up parts using electronic catalogs and inventory management systems * Process customer orders ...

TransChicago Truck Group

Parts Counter Representative

Gary, IN · On-site

$18.25 - $22.75/hr

We're looking for a Parts Counter Representative to join our Gary dealership team. This person will ... Look up parts using electronic catalogs and inventory management systems * Process customer orders ...

P4 Automotive

PARTS MANAGER

Muncie, IN · On-site

The Parts Manager leads a team that manages the parts counter, providing expert guidance and support to both internal service technicians and external customers. By maintaining strong relationships ...

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Parts Counter Manager information

What does a parts counter manager do?

A Parts Counter Manager oversees the operations of the parts counter in automotive dealerships or repair facilities. They are responsible for managing inventory, supervising staff, assisting customers with parts inquiries and sales, and ensuring the availability of necessary parts for repairs. The role also includes maintaining records, ordering new inventory, and providing excellent customer service. Parts Counter Managers play a key role in ensuring efficient service and supporting the service department's needs.

What are the key skills and qualifications needed to thrive as a parts counter manager?

To thrive as a Parts Counter Manager, you need in-depth knowledge of automotive parts, inventory management, and sales processes, typically supported by experience in automotive retail or a related field. Familiarity with parts catalog software, inventory tracking systems, and point-of-sale (POS) platforms is essential. Strong customer service skills, attention to detail, and leadership abilities help you excel in managing staff and resolving client issues. These skills ensure efficient operations, accurate inventory control, and high customer satisfaction in a fast-paced environment.

How does a parts counter manager collaborate with other departments to ensure efficient inventory management?

A Parts Counter Manager works closely with service technicians, sales teams, and warehouse staff to maintain accurate inventory levels and ensure the timely availability of parts. This collaboration involves regular communication to track high-demand items, quickly address shortages, and coordinate special orders. By fostering strong interdepartmental relationships, the manager can streamline parts procurement, minimize downtime for service jobs, and improve overall customer satisfaction.

How much does a parts counter manager get paid?

A parts counter manager typically earns between $40,000 and $65,000 annually, depending on experience, location, and the size of the organization. They often oversee inventory, customer service, and sales in automotive or equipment parts environments, requiring strong communication and organizational skills.

What are the most commonly searched types of Parts Counter jobs in Indiana?

The most popular types of Parts Counter jobs in Indiana are:

What cities in Indiana are hiring for Parts Counter Manager jobs?

Cities in Indiana with the most Parts Counter Manager job openings:

Parts Counter Manager jobs near you

Parts Counter Salesperson

Swayzee, IN • On-site

TRULAND Equipment
Machinery Manufacturing • 501 - 1,000 employees
Learn more about TRULAND Equipmentexternal

Full-time

Re-posted 7 days ago

Truland Equipment rating

8.1

Company rating: 8.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

63rd of 178 rated vehicle equipment hire

Job description

Purpose:

This position is responsible for selling parts to customers over the counter and providing necessary parts to the service department. Providing exceptional customer service while supplying customers with timely and accurate information regarding accounts, products, rates, and services offered.

Responsibilities:

  • Provide excellent customer service to customers at the counter, on the phone, and anyone internally.
  • Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Meets or exceeds monthly sales goals.
  • Actively engaged and knowledgeable about the corporate parts promotion schedule.
  • Provides recommendations for sales of additional related or needed parts or accessories.
  • Communicate, enforce, participate, and monitor effective Parts Department processes to ensure internal and external customer satisfaction.
  • Timely and accurate processing of all orders (in-store and online). Completes orders by communicating with customers on pick-up or delivery status.
  • Locates and obtains merchandise for customers. If not stocked, communicate with the Parts Inventory Team on items that need to be obtained.
  • Maintains inventory integrity by performing cycle counts, following up on inventory discrepancies, and expediting issues to the manager.
  • Assists with preparing and maintaining professional showroom image and merchandise displays.
  • Assists in keeping parts department clean and orderly.
  • Other appropriate responsibilities as assigned by manager.

Experience, Education, Skills, and Knowledge: 

  • High School diploma or equivalent experience; Associate's degree in an Agriculture field preferred.
  • 1+ years of Parts experience or equivalent sales or service experience.
  • Experience connecting with customers, maintaining a professional image, and establishing rapport.
  • Demonstrate basic understanding of the selling process.
  • Demonstrated ability to manage multiple projects simultaneously with a degree of independence.
  • Experience working both independently and, in a team, setting.
  • Demonstrates excellent communication skills; written and verbal.
  • Ability to work extended hours and weekends.
  • Valid driver's license required; driving record that meets Employer's insurance company requirements.
  • Experience using standard desktop load applications such as Microsoft Office, internet applications, and apps.
  • Ability to use a handheld barcode scanner.
  • Ability to lift up to 75 pounds.
  • This position will require operation of a forklift.

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